Conversations with retailers and their suppliers that shine a light on the most positive aspects of retail. Get tips about competing in brick and mortar retail, resources for retail sales training, retail-specific marketing advice, ways to make your retail operations run more smoothly, and much more. New episodes release every week!
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The Glossy Beauty Podcast is the newest podcast from Glossy. Each 30-minute episode features candid conversations about how today’s trends, such as CBD and self-care, are shaping the future of the beauty and wellness industries. With a unique assortment of guests, The Glossy Beauty Podcast provides its listeners with a variety of insights and approaches to these categories, which are experiencing explosive growth. From new retail strategies on beauty floors to the importance of filtering ski ...
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Industry veteran Sarah Creal on creating a brand for women over 40: 'I was part of the problem'
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Sarah Creal got her start in beauty while working at a Clinique counter. But it wasn't long before Creal was working in product development and marketing at major brands including Bobbi Brown, Tom Ford and Prada Beauty. In 2018, she co-founded Victoria Beckham Beauty with the former Spice Girl herself — she was CEO of that company until 2022. Then,…
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Tennis star Sloane Stephens on launching Doc & Glo: ‘Entrepreneurship is not for the weak’
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Sloane Stephens started playing tennis at 9 years old and quickly climbed the ranks, beating Serena Williams in the 2013 Australian Open at age 19. She is the founder of The Sloane Stephens Foundation, which works to introduce tennis to underserved students — and, as of August 21, she is the founder of Doc & Glo, a body-care line that debuted with …
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Beautycounter alum and Ritual chief impact officer Lindsay Dahl on how to lead a mission-driven brand
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Back in 2014, Lindsay Dahl’s career trajectory took an unexpected turn. She’d spent a decade working at chemical safety- and environmental-focused nonprofits in Washington D.C. before she got an offer she couldn’t refuse. “I never thought I would go to the corporate side,” Dahl told Glossy. “If I'm being honest, I really liked being a part of the n…
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L'Oréal President Nathalie Gerschtein on intuition, trends and the mass beauty shopper: ‘There's really only one consumer’
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Nathalie Gerschtein’s career at L’Oréal started before she even graduated college. “One of the reasons I joined L'Oréal, [which I met] on campus [in college], was because it would give me the opportunity to work internationally, and I knew I really wanted to discover different cultures, different go-to-market strategies,” she told Glossy. “Then whe…
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Cosmetic chemist Javon Ford on his unorthodox career path
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When Javon Ford (@javonford16, 455,400 TikTok followers) graduated college, he knew he wanted to be a chemist and wanted to work in the cosmetics industry. What he didn’t anticipate was becoming wildly popular on TikTok with nearly half a million followers. Ford’s background in chemistry, working on making new formulations for cosmetics companies, …
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After selling Kiehl’s to L’Oréal, the Heidegger family is ready to scale Retrouvé
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When it comes to influential families in the beauty industry, Jami Morse Heidegger and daughter Hannah Heidegger are in a class all their own. They represent the third and fourth generations of skin-care brand owners in the U.S. dating back to the late 1800s. After immigrating to the U.S. as a child, Jami’s grandfather Irving Morse apprenticed for …
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This week, the Glossy Beauty Podcast welcomed three very special guests: Ali, 10, of New York City; Riley, 11, of Merrick, New York; and Leora, 12, of Bay Shore, New York. The three girls joined us in a Flatiron, NYC recording studio, where we sat down to talk all things beauty. Glossy Pop has fastidiously reported on the tween obsession with skin …
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Teen Trainee to Retail Innovator: An Inspiring Path
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In this episode of Tell Me Something Good About Retail, host Bob Phibbs, the Retail Doctor, and Nicole Leinbach, founder of Retail Minded, delve into their extensive retail experiences. They discuss evolving consumer behaviors, the critical role of community collaboration for small businesses, and the impact of different generations on retail. Nico…
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213Deli founders on building a ‘text commerce’ beauty retailer: ‘Nobody wants to download an app’
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Before business partners Nicole Collins and Corey Weiss launched the 213Deli text-commerce beauty shopping platform last year, they were behind the scenes working for digital commerce trailblazers like Ipsy and Flip. Weiss worked in media at Sony Pictures and Yahoo before spending a decade growing the business side of Ipsy, a beauty subscription se…
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Jess Hunt on Refy Beauty's signature Brow Sculpt, recent complexion launch and success at Sephora
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Jess Hunt, now 27, has been creating content for over a decade. She has 1.7 million followers on Instagram, where she got started, and another 184,000 on TikTok. Through her career as a content creator, she met Jenna Meek, formerly the founder of a beauty brand called Shrine, who eventually became her co-founder. Today, the duo runs Refy Beauty. Re…
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DC attorney Katlin McKelvie on forming MOCRA in the Senate and the 'black box' deadline coming next from FDA
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In December, America’s first big move to regulate the beauty industry in more than 80 years went into effect with the Modernization of Cosmetics Regulatory Act of 2022, best known as MoCRA. But it isn’t until the end of this month that the industry will meet its first big deadline from the Food & Drug Administration. By July 1, brands and manufactu…
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Chris was involved from the very beginning of Ted Baker in 1988 and headed up the Retail Team for over 30 years as the company's Global Retail Director. During this time, Chris was responsible for many aspects of Ted's unique retail style and is considered one of the leading lights of the drive to create 'retail theatre.' Since leaving the brand in…
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Deepica Mutyala on growing Live Tinted's complexion category
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In May, Live Tinted turned five years old. The brand was founded by Deepica Mutyala, a veteran of both the corporate beauty space, as a one-time manager at Birchbox, and the creator space — Mutyala has 502,000 followers on Instagram. Live Tinted launched in 2018, four years after Mutyala went viral on YouTube (333,000 followers) for a video about c…
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From Basement Beanbags to Beloved Brand: Lovesac's Entrepreneurial Saga
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Shawn D. Nelson is the author of Let Me Save You 25 Years: Mistakes, Miracles, and Lessons from the Lovesac Story. He is the founder and CEO of the Lovesac Company, which designs, manufactures, and sells such furniture as modular couches and bean bag chairs. Nelson holds a BA in Mandarin Chinese from the University of Utah and a Master’s degree in …
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AS Beauty Group's Sara Mitzner: 'We keep women 40 and older in mind' at every stage of the brand
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Unlike many beauty executives, Sara Mitzner, vp of brand marketing at AS Beauty Group since 2019, started her career in fashion. Her resume includes roles a Complex, Fullbeauty Brands and Swimsuits for All. AS Beauty Group is a personal care product company that owns Cover FX, Laura Geller Beauty, Julep Beauty, Mally Beauty and Bliss brands. Mitzne…
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Taylor Frankel is one of three co-founders of Toronto-based Nudestix. And, as the beauty brand's main face, she has been spending the year celebrating its 10-year anniversary. She founded the brand with her sister, Ally Frankel, and her mother, industry veteran Jenny Frankel, when the two sisters were teenagers. In today's competitive beauty market…
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Mielle's Monique Rodríguez on prioritizing 'innovation and meeting the needs of the ever-changing consumer'
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When Mielle Organics founder and CEO Monique Rodriguez started the textured hair-care brand in her kitchen 10 years ago, her goal was to create healthy organic products for her textured hair. Now, a decade later, Mielle Organics has become a household name and staple for many consumers with varying hair types. The brand is distributed in over 87 co…
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Prequel Skin's Dr. Sam Ellis: 'There's space for a dermatologist-founded brand that is more approachable and not prestige'
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Prequel Skin is less than a year old. But the direct-to-consumer brand, founded by dermatologist Dr. Sam Ellis, in partnership with Ben Bennett's incubator, The Center, has caught on. That can be owed, at least in part, to Ellis's social following: She has 336,000 YouTube subscribers, 226,000 Instagram followers and over 129,000 followers on TikTok…
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Behind the Magic: Disney Retail Secrets with Jim Fielding
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Jim Fielding is a respected retail and media industry veteran whose expertise combines storytelling, product innovation, merchandising, and consumer experiences. Jim currently serves as a partner at Archer Gray, an independent media company, and president of its Co-Lab Division. Having led consumer products groups at the world’s largest media compa…
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Prose CMO Megan Streeter: AI is at the core of who we are
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When Prose launched in 2017, custom hair care was an untapped market, allowing the brand to disrupt the space. Since then, Prose has sold over 10 million units and expanded to skin care, in May 2023. May 2023 also marked a significant milestone for Prose: It reached profitability before bringing in about $135 million in sales for the year. In 2024,…
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Westman Atelier's Gucci Westman & David Neville: An engaging, authentic founder is 'very rare in the luxury category'
50:27
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Since launching in 2018, Westman Atelier has become one of the most covetable brands in luxury beauty. From the $68 foundation sticks that introduced the brand to the market to newer launches like the Lip Suede Matte Lipstick ($50) and, most recently, the Suprême C serum ($325), the brand's products are the kind that people like to show off on thei…
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Billie's Georgina Gooley on the company's post-acquisition growth
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As more consumers indulge in self-care at home, the body-care category is continuing to grow, allowing brands to seize the moment. For 7-year-old body-care brand Billie, which was acquired for $310 million by personal care company Edgewell in 2021, the body-care surge couldn't have come at a better time. Before the acquisition, Billie solely sold d…
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Digiday Media Presents: The Return Season Three
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Digiday Media's WorkLife is proud to present season three of The Return, a podcast about the modern workforce, with this season focused on middle management. Last season, we heard what it’s like for Gen Z to enter the workforce for the first time in a post-pandemic world. We highlighted themes like why values are so important to Gen Zers, whether o…
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Tina Chen Craig on being 'the world's most reluctant beauty founder'
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Tina Chen Craig started Bag Snob, her original claim to fame, in 2005. She hustled her way to the front row of New York Fashion Week when "blogger" was still a dirty word and before "influencer" was in anyone's vocabulary. Then, in 2019, she did something she never expected to do and launched a beauty product, marking her first step in building a f…
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Rodial Group CEO Maria Hatzistefanis on growing a self-funded beauty brand
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Running two beauty businesses without outside funding is no small feat, but Maria Hatzistefanis, founder and CEO of Rodial and Nip+Fab, is making it work. And her businesses are thriving. Hatzistefanis launched the luxury skin-care and makeup brand Rodial in 1999, after being fired from her investment banking job in her early 20s. She went on to la…
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Smart Customers, Stupid Companies: Revolutionizing Retail Experience
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Michael Hinshaw is the founder and president of customer experience consultancy McorpCX and has been recognized on over a dozen "Top Global CX Influencers" lists. He's also co-author of the best-selling book Smart Customers, Stupid Companies: Why Only Intelligent Companies Will Thrive and How to Be One of Them. He has been published and quoted in d…
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Katie Sturino on bringing Megababe to the masses
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Along with being the founder of 7-year-old Megababe, Katie Sturino is an influencer (803,000 followers on Instagram, 25,000 on TikTok), a body positivity advocate and the author of the book "Body Talk," published in 2021. Megababe is best known for its first product: Thigh Rescue, an anti-chafe stick of which over 1 million units have sold. In addi…
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CEO Oliver Zak on Mad Rabbit's Walmart expansion, Discord community and competition
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Tattoos are now big business for the beauty industry. Since 2021, tattooing and tattoo care products have attracted both investor and strategic acquirer attention. Brands like Mad Rabbit have raised millions in outside funding to provide tattooed customers with before, during and aftercare products. According to a 2015 Harris Poll, more Americans a…
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Lo Bosworth on expanding Love Wellness beyond vaginal health
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Love Wellness, the supplements brand created by "Laguna Beach" alum Lo Bosworth in 2016, is now eight years old. The brand's bestsellers include its Good Girl Probiotics and The Killer boric acid suppositories, both designed to support vaginal health, as well as its Bye Bye Bloat de-bloating supplement, of which 2 million bottles have sold. Last we…
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Clinique global brand president Michelle Freyre: Brand relevancy is key to 'break through and achieve success'
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When Clinique’s 52-year-old Black Honey lipstick went viral on TikTok in 2021, it represented a major shift for both the decades-old brand and the beauty industry. For the industry, it introduced the notion that viral TikTok moments could be a cash windfall for brands and worthy of their always-on marketing attention. For Clinique, it jumpstarted t…
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Differentiate or Die: Standing Out in Retail
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Robert Grimmett is a visionary creative leader with over 20 years of experience shaping the retail landscape. Renowned for his work with iconic global brands, he's an award-winning entrepreneur and designer. As a thought leader, Robert frequently shares insights at industry conferences and in publications. At the intersection of innovation and insi…
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Sara Foster on Favorite Daughter's expansion to 'multiple categories'
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Though actor, podcaster, investor and brand founder Sara Foster never intended to launch a clothing line, it turns out she's quite good at it. Four-year-old Favorite Daughter, which she and her sister Erin Foster created in partnership with Centric Brands, was profitable by year two, she said. In 2023, the brand tiptoed into beauty, launching a duo…
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Kendo Brands' Sarah Koch: Brand relevance is 'the million-dollar question'
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Maintaining the cultural relevancy of a 40-year-old brand is no small feat. However, Sarah Koch, svp and gm of Kendo Brands, is up to the task when it comes to OleHenriksen skin care. “You have to be true to your core as a brand, but then you have to continue to evolve with the consumer so that you're relevant to where he or she is in their lives,”…
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CEO Kyle Leahy on what Glossier has in common with Taylor Swift and whether it's reformulated its You fragrance
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Kyle Leahy, Glossier's first CEO after its founder Emily Weiss vacated the role in May 2022, has had a busy first year-and-a-half in the job. She brought the brand into wholesale for the first time. brokering its partnership with Sephora, which has been a great success. She's also continued the brand's WNBA partnership, launched its first college t…
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Allergan Aesthetics' Carrie Strom on the 'aesthetics generation' and new frontiers for injectables
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Botox has dominated the neurotoxin market since its FDA approval for cosmetic use in 2002. However, its iconic status would not be possible without the backing of global company Allergan Aesthetics. In addition to Botox, Allergan Aesthetics itself a subsidiary of pharmaceutical company AbbVie, which houses aesthetics brands including Juvéderm, Skin…
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Renée Rouleau on taking on retail partners after 27 years in business
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Renée Rouleau, the celebrity esthetician and entrepreneur, opened her first spa and launched her first product in 1996. By 1999, she had become an early entrant in e-commerce. Today, rather than giving facials, Rouleau is focused on her role of founder and CEO of her brand, which offers a robust assortment of SKUs. Still, she makes time for celebri…
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Moroccanoil's Carmen Tal: 'The way the consumer is going to the salon has changed'
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Though Moroccanoil co-founder Carmen Tal initially launched the 15-year-old hair- and body-care brand with little to no beauty experience, she has been able to grow it into a global empire. In February 2023, Moroccanoil, which is currently distributed through thousands of salons, announced a three-day, Las Vegas-based event for professional hairsty…
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E.l.f. Beauty's Laurie Lam on the brand's latest marketing project, a film dubbed 'Cosmetic Criminals'
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This week, we’re doing things a little differently. Joining us on the Glossy Beauty Podcast is Laurie Lam, E.l.f. Beauty's chief brand officer, providing an up-close look at the beauty brand’s latest project: a 15-minute short film, “Cosmetic Criminals,” which is playing in select AMC theaters before the start of the movie “Mean Girls”. It is also …
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California Naturals founder Shelby Wild: In mass retailers, 'the focus is on clean'
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With over a decade's worth of experience in the hair-care industry, entrepreneur Shelby Wild is now venturing into the mass hair-care space. In July 2023, Wild unveiled California Naturals, a clean hair-care brand that launched direct-to-consumer and with exclusive distribution at Target. Compared to her previous hair-care brand, Playa, Wild is tak…
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Ashley Tisdale on transitioning from actress to wellness brand founder
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After working in Hollywood for over two decades, Ashley Tisdale has now set her sights on the wellness space. In 2020, she launched an online community platform called Frenshe with the goal of making wellness and wellness-focused goals a bit more accessible to all. Two years later, that community transformed into the wellness brand Being Frenshe. A…
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Pacifica Beauty's Brooke Harvey-Taylor: 'We've always been part of the clean movement'
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Before the term "clean beauty" was coined, brands were making notable strides in the space. One of those was Pacficia Beauty, a 100% vegan and cruelty-free beauty brand founded in 1996 by Brooke Harvey-Taylor and her then-partner-now-husband Billy Taylor. The brand, which is currently based in Portland, Oregon, is partly a love letter to Harvey-Tay…
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Glossy Year-in-Review Beauty Podcast: A contracting finance landscape, TikTok’s big opportunity and the regulatory learning curve
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Over the past year, the Glossy Beauty Podcast has provided an insider’s look into the beauty industry through thoughtful interviews, unique perspectives and forward-thinking commentary. But this week, we’re taking a look backward. For the final episode of the year, hosts Emma Sandler, Glossy’s beauty and wellness editor, and senior reporter Sara Sp…
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ITK's Brooklyn & Bailey McKnight on simplifying skin care for Gen Z and Gen Alpha
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Brooklyn and Bailey McKnight, the 23-year-old identical twins and co-founders of ITK Skin, got their start on YouTube in 2013, where they now have over 7 million subscribers. They also have 9.3 million followers on Instagram and 6.6 million on TikTok. Together, in partnership with the beauty incubator Maesa, the sisters launched ITK in August 2022.…
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Jon Nordmark is co-founder and CEO of Iterate.ai launched in 2013. With an $82,000 marketing budget and no salespeople, Iterate's revenues grew profitably by 543% to more than $10 million over the past five years, landing it on Delloite's 2021 Fast 500 list. 85% of Iterate's 102-person team is technical, and 15% hold PhDs or MS degrees in AI. While…
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