show episodes
 
Artwork

1
Veterinary Viewfinder Podcast

Dr. Ernie Ward & Beckie Mossor, RVT

Unsubscribe
Unsubscribe
Monthly
 
Weekly podcast dedicated to "tackling the toughest topics in veterinary medicine." Hosted by veterinarian Dr. Ernie Ward and registered veterinary technician Beckie Mossor. Candid, irreverent, provocative, educational, and occasionally funny conversations about issues that impact the veterinary profession. Non-stop since 2016.
  continue reading
 
From the job & the big changes we need in our field, to CE, facing burnout, compassion fatigue, work:life balance & making time for self care— we talk about it all. PLUS, we discuss that whole mass of other things hanging out somewhere in between. Geared toward veterinary technicians, but all animal care workers are welcome!! Come join me as we talk reaching vitality in our career & life. When we lift up our voices united NOT ONE MORE of us will fall victim to compassion fatigue. New episode ...
  continue reading
 
Loading …
show series
 
The first North American Veterinary Community (NAVC) HiVE has arrived! This week, we’re joined by Paige Allen, MS, RVT, a familiar voice to the Viewfinders, to discuss her exciting new collaboration with NAVC to usher in a new era in veterinary technician/nurse conferences. And if you use the code VIEW, you can register for only $15!Hosts Dr. Ernie…
  continue reading
 
The International Veterinary Academy of Pain Management (IVAPM) has proclaimed September as Animal Pain Awareness Month, and this coincides with human medicine’s Pain Awareness Month. This episode features one of the outstanding veterinary professionals behind this initiative, a familiar voice on the podcast, and our friend, Tasha McNerney, BS, CVT…
  continue reading
 
Hypothetically speaking, have you ever encountered a veterinary staff member who added their parent’s pets to their personal account? Do those pets receive the same discounts, priorities, or privileges as other staff member’s own pets? What about calling for after-hours assistance on behalf of friends and family? Viewfinders, how far do pet care di…
  continue reading
 
Today we are talking savior mentality & team work. I am bad for playing the savior & carrying the world on my back & I know many others are, too. Let’s talk about how we fix this. It is time to take the world of your back & be the technician your were meant to be— a leader, a mentor & a team player. You don’t have to fix everything!! Stay tuned for…
  continue reading
 
The controversies began before the official opening of the 2023 AVMA Convention in Denver. One debate that resurfaced this year was expanding the scope of practice, review of licensed veterinary technicians’ roles, and their permitted professional duties. Despite having no regulatory or enforcement abilities, the AVMA proclaimed it would pledge “to…
  continue reading
 
Most U.S. veterinary professionals are required to complete continuing education (CE) to maintain their professional licenses. But who chooses those CE opportunities, and who pays for them? How are you paid for time away from the clinic? Who decides when you can take CE? This week we discuss the perils and pitfalls of providing veterinary CE for em…
  continue reading
 
Veterinary medicine has a diversity and inclusion problem. While an issue that large may not be something most veterinary professionals believe they can solve, Dr. Valerie Marcano is committed to trying. This week hosts Dr. Ernie Ward and Beckie Mossor, RVT, are thrilled to introduce you to one of the founders of Pawsilbilities Vet Med, Dr. Valerie…
  continue reading
 
Who would guess that choosing a software subscription or medical equipment could cause division and disharmony within a veterinary practice team? Join Dr. Ernie Ward and Beckie Mossor, RVT, in The Veterinary Viewfinder's latest podcast episode: "Who Decides What To Buy? Veterinary Team Decision-Making For Software and Equipment Purchases." This wee…
  continue reading
 
Who gets to go when it’s slow at your veterinary clinic? This week we tackle a tough topic rarely talked about, yet it happens in a variety of ways. Who gets to leave early can be divisive among your team if you don’t set boundaries and guidelines. Hosts Dr. Ernie Ward and Beckie Mossor, RVT, begin with an overview of this seemingly innocuous issue…
  continue reading
 
What happens when an animal needs emergency care, and you can’t contact the owner? What if you don’t have adequate equipment or medications? Do you tell the owner? What if that animal is under your care or being boarded? What about giving a boarding pet an anti-diarrheal without explicit permission? Viewfinders, this week we’ve got a multitude of e…
  continue reading
 
We talk a lot about the importance of rewarding and recognizing your veterinary team members, but what about celebrating them? This week we discuss the difference between benefits, incentives, and rewards and why all are essential in maintaining a harmonious and healthy workplace environment. Viewfinders, there’s much more to this topic than an “Em…
  continue reading
 
As PRIDE Month comes to a close, we wanted to share our thoughts, experiences, and tips for being a better ally for the veterinary profession’s LBGTQ+ community. Hosts Dr. Ernie Ward and Beckie Mossor, RVT, reveal their experiences and learnings from their own LBGTQ+ advocacy efforts. Dr. Ward shares lessons from his political campaigning, and Beck…
  continue reading
 
Have you ever talked smack about another veterinary clinic? Have you ever had a client bad mouth their previous vet? This week we examine how we talk about our veterinary colleagues and how we may be inadvertently “talking trash” about each other.Hosts Dr. Ernie Ward and Beckie Mossor, RVT, explore the intentional and unintentional ways our comment…
  continue reading
 
Do you have a boss or manager who constantly checks everything you do? Do you feel excessively supervised? Does your boss tell you what task needs to be accomplished and by when… but then watches your every move and frequently criticize your work and processes? If so, you may be micromanaged.Hosts Dr. Ernie Ward and Beckie Mossor, RVT, begin this p…
  continue reading
 
“Sweetie, can you help me?”“Hey, Doc, can you check this out?”“Honey, that’s very kind of you.”Do any of these terms make you feel disrespected? Uncomfortable? It doesn’t matter why; if terms like these make you feel uneasy, you’re entitled to speak up. This week, we discuss inadvertently hurtful words and phrases that veterinary professionals freq…
  continue reading
 
Veterinary appointment no-shows can wreak havoc on your schedule, decrease revenue, and lower team morale. This week, we examine strategies for dealing with veterinary clients who fail to show up for their appointments.Hosts Dr. Ernie Ward and Beckie Mossor, RVT, tackle the too-common problem of veterinary appointment no-shows. Dr. Ward shares the …
  continue reading
 
Veterinary Clinic Violence - Shively Animal Hospital Fatal ShootingThis is another conversation about violence in veterinary clinics that we wish we didn’t have to have. This week we want to discuss some of the lessons veterinary professionals can learn following the fatal shooting of a veterinary team member at the Shively Animal Hospital in Kentu…
  continue reading
 
Viewfinders, we've got lots of questions about swapping stuff with other veterinary clinics! Chances are you've asked to borrow or been asked by a neighboring veterinary clinic for medications or supplies you've run out of. How do you charge for them? What happens if you discover your price is significantly different than your competitor's? Do you …
  continue reading
 
We know there are significant health benefits to sharing your home with a pet. So why don’t more older people have a companion animal? This week, we explore the possible stigma and biases faced by seniors who could benefit from pet ownership. Viewfinders, this is a good one!Hosts Dr. Ernie Ward and Beckie Mossor, RVT, tackle a tough topic rarely ta…
  continue reading
 
“Lasting hope starts here.”This week, we’d like to introduce the Viewfinders to a fantastic new veterinary support organization, the Veterinary Hope Foundation. We’re thrilled to speak with one of the co-founders, Dr. Blair McConnel, and the head of the Mental Health Professionals for the organization, Krista Martin, LISW-CP, LCSW.Hosts Dr. Ernie W…
  continue reading
 
It’s Veterinary Receptionist Appreciation Week, and we’ve got the person who started it all, Ethel Pawlak! Joins us to celebrate our amazing veterinary receptionists April 23-29 as Veterinary Receptionist Week! Hosts Dr. Ernie Ward and Beckie Mossor, RVT, are joined by the person who started Veterinary Receptionist Week some nineteen years ago, Eth…
  continue reading
 
This week, we’re delighted to bring you a special episode on large animal and livestock veterinary technicians featuring The Cattle Vet Tech, Meg Harrington, BS, CVT. Meg shares the latest update (and back story) on the recent changes to expand the scope of work veterinary technicians in her home state of Arkansas can perform and why she’s so passi…
  continue reading
 
There have been a lot of legal moves lately regarding the roles, regulations, and titles of U.S. veterinary technicians. This week we look closer at what’s happening in several states and why all veterinary professionals must stay informed. Hosts Dr. Ernie Ward and Beckie Mossor, RVT, review the recent legal maneuvers in Arkansas and what impact th…
  continue reading
 
This week we’re delighted to have one of the founders of The Bridge Club join us. Catherine Haskins has spent much of her career behind the scenes in veterinary medicine, and now that she’s stepping out front, she’s got a lot to say!Hosts Dr. Ernie Ward and Beckie Mossor, RVT, share the mic with Catherine Haskins of The Bridge Club. In her words, T…
  continue reading
 
Chances are, if you’re a veterinary technician, you were asked for a “working interview” during the hiring process. This week, we’ve got a veterinary technician who cautions that not only may working interviews be illegal, but that may put interviewees at considerable risk. Viewfinders, you don’t want to miss this one!Hosts Dr. Ernie Ward and Becki…
  continue reading
 
Working in a veterinary clinic can be stressful and downright depressing at times. A positive leadership team and support structure can make your job more enjoyable and meaningful. This week we’ve got Josh Vaisman to discuss his survey called “Leadership & Workplace Experience Study: The Impact of Positive Leadership on Veterinary Teams.” Viewfinde…
  continue reading
 
Many veterinary professionals are familiar with Class IV or “cold” laser therapy for pet patients suffering from arthritis and other inflammatory conditions. The challenge many pet parent face is bringing their dog or cat to the vet clinic for regular treatments. This week, MedcoVet’s CEO, Alon Landa, joins us to discuss how veterinary professional…
  continue reading
 
Title protection for medical professionals, particularly veterinary technicians, continues to be an issue in the US. This week we’re joined by two of our favorite - and outspoken - vet tech friends, Stephen Cital and Liz Hughston. They review a recent article they co-authored titled “Why title protection matters:A look at where we’ve been, where we…
  continue reading
 
This week we’re proud to bring you a conversation with a fundamental change agent within the veterinary profession, Paige A. Allen, MS, RVT. Paige has guided both veterinary technician organizations and held the highest office in the North American Veterinary Community (NAVC) - FOR TWO TERMS! This week she shares her story and vision for the future…
  continue reading
 
What happens when a team member needs to bring their pet in during recovery or to avoid a behavioral problem at home? Where do you keep it? Who cares for it? Is the employee charged? How long can they bring their pet? What happens if you run out of space? If they’re sick, when are they examined? These are but a few of the potential problems that ar…
  continue reading
 
Chances are you’ve received at least one unsolicited plea for veterinary medical advice from a friend, family member, or some random person on social media. How do you respond politely and professionally? How do you set boundaries with folks in the “real world?” This week we look deeper into one of the more frustrating - and stressful - aspects of …
  continue reading
 
Applying for a Veterinary Technician Specialty (VTS), work promotion, or a new job can be daunting. This week we talk to Heather Carter, MPS, LVT, VTS (Anesthesia & Analgesia), about the process to apply for a VTS and how to land that new job or new title!Host Dr. Ernie Ward is flying solo this week as Beckie Mossor, RVT, has an unexpected last-min…
  continue reading
 
It's not often you get to talk with a two-time Pulitzer Prize nominee, eleven-time New York Times Best-Selling author, human performance expert, and a dear friend. Viewfinders, we are thrilled and honored to bring you another exclusive interview with the extraordinary Steven Kotler to talk about his new book, "Gnar Country: Growing Old, Staying Rad…
  continue reading
 
The 2022 NAVTA Demographics survey was released during VMX 2023. This week we discuss the findings, actions we can take, and questions for the future.Hosts Dr. Ernie Ward and President-Elect of NAVTA, Beckie Mossor, RVT, take a deep dive into the findings of this critical survey. The last demographics survey was conducted in 2016, and, wow, some th…
  continue reading
 
This week we’re recording live from the world’s largest veterinary conference - VMX, in Orlando, Florida! We cover the happenings, who’s here, and our vision for the future of VMX.Hosts Dr. Ernie Ward and Beckie Mossor, RVT, are recording live from the floor of VMX 2023. They’re joined by over 27,000 veterinary professionals interested in learning …
  continue reading
 
As we begin a new year, many veterinary professionals set goals to become professional writers, speakers, or influencers. This week we share our advice for aspiring future leaders and lessons we’ve learned that may accelerate your progress.Hosts Dr. Ernie Ward and Beckie Mossor, RVT, review their journeys into the world of veterinary writing and sp…
  continue reading
 
What better way to spend a New Year’s Day than visiting a veterinary emergency clinic - as a patient and client! Our very own Beckie Mossor, RVT, had to take her doggo to the ER on New Year’s Day, and she gained a lot of insight into how you can provide better patient care and client service. Viewfinders, there are a lot of good lessons in this wee…
  continue reading
 
Predicting the future is tough…but we do it anyway every year! This week hosts Dr. Ernie Ward and Beckie Mossor, RVT, discuss some of the topics and trends they believe veterinary professionals will be talking about in 2023 and beyond.Viewfinders, we hope you’re having a wonderful holiday season! Thank you for listening in 2022, and we hope to shar…
  continue reading
 
Happy holidays, Viewfinders! This week we’ve got a special rendition of “Twas the Night Before Christmas” written by our very own Beckie Mossor, RVT!‘Twas the night before Christmas, and all through the clinicNot a creature was stirring, but there’s always a cynic.“Seems awful quiet,” they said; Oh yes, they did dare,For at that very moment, they k…
  continue reading
 
If your social media is anything like ours, you’ve seen a lot of questions and concerns about the upcoming National Association of Veterinary Technicians in America (NAVTA) Board of Directors elections. You may have also been following Veterinarians Against Ventilation Shutdown (vavsd.org (http://vavsd.org)) and their efforts to have the American V…
  continue reading
 
Non-compete clauses have been standard practice in veterinarian contracts for decades. This week we're joined by veterinary hiring consultant Paul Diaz to discuss why he believes non-competes should be abolished.Hosts Dr. Ernie Ward and Beckie Mossor, RVT, share the mic with Paul Diaz to review the history and usage of a non-compete clause in emplo…
  continue reading
 
Winston, an unarguably adorable French bulldog, took top honors at the 2022 National Dog Show. Historically, breeds crowned Best in Show surged in popularity. Will Winston's win result in a flurry of French bulldogs this year? Viewfinders, this is another potentially sticky situation for veterinary professionals. Hosts Dr. Ernie Ward and Beckie Mos…
  continue reading
 
Happy Six Years to us! And you, the Viewfinder Family! This week, Dr. Marty Becker joins us to talk all things veterinary!Hosts Dr. Ernie Ward and Beckie Mossor, RVT, want to thank the Viewfinders for their loyal listening over the past 312 episodes. This week we're honored to share the mic with a dear friend, Dr. Marty Becker. Dr. Becker and Ernie…
  continue reading
 
The Washington State Veterinary Board of Governors (WSVBG) recently voted to approve a private veterinary practice’s proposal to establish a self-serving apprenticeship program as an alternative pathway to licensure as a Veterinary Technician in the state. The Washington State Association of Veterinary Technicians (WSAVT), NAVTA, AVMA, and several …
  continue reading
 
The holidays are here! And that means the stress many veterinary professionals feel is climbing faster than Old Saint Nick on his sleigh Christmas Eve! But it's not too late to prepare your clients and team and avoid some holiday stress. We've got a checklist of the top things you should do in your clinic before Thanksgiving!Hosts Dr. Ernie Ward an…
  continue reading
 
It’s the holidays! If you’re like most veterinary clinics, clients will begin showering you with love - and gifts - very soon! But what happens when those well-intentioned gifts carry unexpected consequences? What about holiday tipping, homemade food, and a host of other seemingly innocent gestures that can cause division (or food-borne illness) in…
  continue reading
 
We often talk about the alleged importance and benefits of exit interviews in the veterinary profession. But what happens when an exit interview turns into a slug-fest? Do you really get truthful information? This week we discuss the pros and cons, risks and benefits of exit interviews, and whether you should even bother in 2022.Hosts Dr. Ernie War…
  continue reading
 
Each holiday season, many of our veterinary colleagues endure financial hardships. Over the past few years, these challenges have been complicated by the pandemic and inflation. That’s why three licensed veterinary technicians, Beckie Mossor, Crystal Vaquero, and Lily Preston started The Veterinary Industry Giving Tree, a non-profit organization de…
  continue reading
 
National Veterinary Technician Appreciation Week is October 16-22, 2022. This week we celebrate our amazing licensed veterinary technicians! The “backbone,” “heart,” or “insert organ system of your choice here” of veterinary medicine!Hosts Dr. Ernie Ward and Beckie Mossor, RVT, take time this week to talk about the invaluable contributions veterina…
  continue reading
 
Loading …

Quick Reference Guide