The official podcast of the Vacation Rental Management Association (VRMA). As the only organization representing the entire spectrum of the vacation rental industry, VRMA has an audience of both vacation rental managers and suppliers, large and small. Join us as we discuss vacation rental management trends, hot topics and association initiatives with the industry’s leading minds.
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All your questions answered for SaaS Partnerships & Leaders. From zero to hero, we will help you meet your revenue and other goals as you build an ecosystem to win your market. Brought to you by the Cloud Software Association, the 4000+ SaaS partnership leaders who are building the market for cloud software distribution. Join us free at https://www.cloudsoftwareassociation.com/join Join us in person this November 9-10 in San Francisco for the one and only conference for SaaS partnership lead ...
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Pierre-Camille Hamana on Simplifying Software Integration for Hosts
30:24
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In this episode of the VRMA Arrival podcast, we delve into the journey and insights of Pierre-Camille Hamana, the founder and CEO of Hospitable. Hospitable is a company dedicated to providing software solutions for property managers and hosts in the short-term rental industry. In the episode, Hamana shares his background and journey to founding Hos…
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From CDs to Clouds: Avantio’s Tech Evolution in Vacation Rentals
20:04
20:04
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20:04
In the latest episode of the VRMA Arrival Podcast, VRMA publications editor Alexa Schlosser interviews Tommy Ciaccio, head of business development for Avantio in the US and Canada. Ciaccio shares Avantio’s journey from its beginnings in Spain to its expansion into North American markets, highlighting their focus on innovation and local expertise. A…
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Boom’s AI-Driven Approach to Property Management
15:20
15:20
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15:20
In this episode of the VRMA Arrival podcast, Shahar Goldboim, co-founder and CEO of Boom, discusses how Boom is revolutionizing the property management industry through AI integration. He explains that Boom supercharges property management systems (PMS) by providing comprehensive solutions that integrate AI for business analytics and operations man…
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Professionalism, Personalization, and Technology with Jeremy Gall
27:56
27:56
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On this episode of the VRMA Arrival podcast, we welcomed Breezeway CEO Jeremy Gall to discuss the state and challenges of the short-term vacation rental market. Breezeway is an operations and guest experience platform serving clients in the vacation rental market. Gall highlighted the market’s robustness and the challenges property managers face wi…
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Common Mistakes Property Managers Make with PMS Systems
21:48
21:48
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In this episode of the VRMA Arrival podcast, VRMA editor Alexa Schlosser interviews Dave Payette, the founder of 365Villas, discussing his journey in founding the company and the influence of his background in technology. Payette shares his experience transitioning from the tech industry to the vacation rental sector and the challenges he faced as …
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In this VRMA Arrival podcast episode, Sage Nathan of Minoan discusses the concept of systematizing furnishing in the context of short-term vacation rental businesses. Minoan is a tech platform that aims to streamline the furnishing process for vacation rental owners and operators. Sage emphasizes the challenges in the industry, such as using outdat…
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Estate Planning for Vacation Rental Owners
20:36
20:36
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Kevin Vozar, the senior director of business development andowner relations at Cabins for You, discusses the importance of estate planning for short-term vacation rental owners in this episode of the podcast. He shares his journey into the short-term rental market after a career in financial services and emphasizes the necessity of estate planning,…
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Inside KEY.co’s Capital One Venture X Partnership
20:10
20:10
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Kim Lalande from KEY.co discussed significant updates sincetheir last conversation. The company has experienced substantial growth, expanding its curated home inventory from 700 to over 3,000 properties, aiming to hit 4,000 by year-end. A major announcement was their partnership with Capital One Venture X program, targeting high-end spenders with c…
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Ashley Ching, the founder and CEO of Inhaven, discussed herprofessional procurement solution for the vacation rental industry in an interview for the VRMA Arrival podcast. Inhaven helps vacation rental owners and property managers standardize the products in their homes and maintain those standards through a tool called Inhaven Keep. Ching shared h…
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In this episode of the podcast, Will Parry, CEO and co-founder of ALTIDO, discusses various aspects of his company. ALTIDO is a hospitality-focused property management company operating in Western Europe, including the U.K., Portugal, Italy, Spain, and France.
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Advocating for the Future of Vacation Rentals with David Krauss
28:53
28:53
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28:53
In this episode, David Krauss, the co-founder and CEO of Rent Responsibly, discusses the role of his organization in the vacation rental industry. Rent Responsibly is a community building and education platform focused on advocacy support and community building within the short-term vacation rental industry. Krauss talks about his journey into advo…
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On this episode, Krish Ramineni, CEO at Fireflies.ai, gives his perspective on building product partnerships through integrations as a key growth driver for businesses. There is great value in integrations for both existing customers and new users. Integrations should align with the customer's workflow, enhancing their experience and creating value…
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Keys to Competing Yet Collaborating With Fellow ISVs
25:07
25:07
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On this episode, Pravin Arokyaraj, Director of Strategic Partnerships at Zoho Corporation, shares his perspectives on navigating partnerships with competitors and collaborators alike. Pravin believes in the power of cross-product partnerships. Partnerships in a multi-product landscape come with intriguing challenges. It’s vital, then, to foster all…
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How SaaS Companies Drove Us Insane as a Channel Partner
23:07
23:07
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On this episode, Sudhir Nambiar, Co-Founder and CEO of xAmplify, talks about the prevailing discussions on effective partner programs and engagement strategies within the SaaS industry. With a rich background in partnerships, including owning a boutique analytics company, Sudhir understands the nuances partners face in their collaborative journeys.…
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7 Years Into Building a Partner Strategy: Check-in and Lessons Learned
24:51
24:51
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24:51
On this episode, George Kyriakis, Sr. Director Business Development and Partnerships at FreshBooks, talks about his experience in partnership-based business development over the last seven years, a time spent learning from both successes and failures. George emphasizes the importance of securing buy-in from executives for partnership strategies. Hi…
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On this episode, Bill Lipsin, Managing Partner at The Brody Group, explains the importance of aligning with leadership. He dives into the challenges of translating great ideas into successful executions. Bill understands the familiar frustration of brilliant ideas that falter along the way. Creating a solid foundation for idea realization is import…
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Mastering Work-Life Balance with Andy Newman
28:28
28:28
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In this episode of the podcast, VRMA Arrival editor Alexa Schlosser talks to Andy Newman, founder and CEO of Newman Hospitality. The discussion touched on the following topics: Andy's background: He transitioned from a career in banking and coaching to the short-term rental industry due to his passion for travel and cultural exchanges. The birth of…
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On this episode, Nikunj Sanghvi, VP, Alliances and Business Development at Caspio, a leading low-code development platform for online database applications, talks about attracting partners to your program. It’s critically important to start with an ideal partner profile, akin to an ideal customer profile, to identify partners that align with your o…
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Case Study: How G2 Partners With Marketplaces
24:02
24:02
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24:02
On this episode, Christine Li, VP of Partnerships and Enablement at G2, discusses the importance of reviews and social proof in the software industry. G2 is a platform that gathers social proof through customer reviews to help buyers make informed decisions. G2 has a unique role in the marketplace ecosystem. They function as a marketplace themselve…
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Selling SaaS to SMBs — What's Working Now?
12:24
12:24
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12:24
On this episode, Stu Richards, CEO at Bredin, shares valuable insights on selling SaaS solutions to SMBs. He and his team conducted a survey of SMBs focusing on the decision-making process regarding which SaaS solutions to purchase for their business. They discovered there is some variation depending on the size of the business. Very small business…
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On this episode, Sue Fernand, Sr. Director of Business Development and Alliances at 8x8, talks about building an ecosystem marketplace. Taking inspiration from the trailblazing success of Salesforce, Sue outlines the fundamental principles and best practices for developing a thriving ecosystem. By carefully selecting partners whose products complem…
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Why (and How) To Build a B2B Affiliate Marketing Program
47:24
47:24
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On this episode, Matt Moore, Associate Manager of Product Marketing at impact.com, hosts a discussion on B2B affiliate marketing with guests Keemia Ferasat, Manager of Global Affiliate Marketing and Partnerships at Microsoft; Tye DeGrange, CEO at Round Barn Labs; and Zoe Mackay, Strategic Partnership Manager at Technology Advice. They explore the d…
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On this episode, Sunir Shah, CEO at AppBind and President of Cloud Software Association, discusses high-impact partnerships and the importance of customer-centricity in partnerships. Rather than focusing on who owns the customer, it’s more crucial to understand who the customer is buying from. It is critical to have clear positioning statements in …
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On this episode, Kenny Browne, Founder and CEO of Partner Fleet, gives a masterclass on building an ecosystem business model. To boost revenue effectively, understanding customer ecosystems and collaborating with partners is crucial. These ecosystems are shaped by customer needs and their interactions with partners. Kenny advises businesses to join…
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Would You Benefit From the HubSpot Startup Partnership Program?
30:42
30:42
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Kelsey Gernert Aina, Principal Head of Startup Growth and Partnerships-Americas at HubSpot, joins this episode to talk about the startup partnership program at HubSpot. The program offers exclusive discounts to startups through channel partners like venture capital firms, accelerators and incubators. The goal is to provide startups with access to …
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The Rise of Last-Minute Travel with David Weiss
17:37
17:37
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In this episode of the podcast, VRMA Arrival editor Alexa Schlosser talks to David Weiss, CEO of Whimstay, about why last-minute travel is on the rise, ways property managers can drive incremental revenue, and more.
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The ABCs of Technology Partner Management
28:59
28:59
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28:59
On this episode, Rachel Collie, Director, Technology Partnerships and App Marketplace at Unanet, hosts a MasterClass on the ABCs of technology partner management. She emphasized the importance of repeatable enablement processes to scale their program. She shared her extensive experience in managing technology partner programs and highlighted the va…
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On this episode, Sue Fernand, Sr. Director of Business Development and Alliances at 8x8, and Ashi Aber, Head of Technology Partnerships at Gong, host a roundtable discussion to talk about tech integration marketplaces and building out an ecosystem with all key business partners. Ashi talks about opening up APIs so their customers can get more value…
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In this episode of the podcast, VRMA Arrival editor Alexa Schlosser talks to Dale Smith, CEO of SDDE Smith Group, about his unique way of maximizing ROI from the properties he manages, the biggest trends he's seeing in the industry, and more.
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What Sort of Partners and Partner Leaders Do Saas Companies Really Need?
43:24
43:24
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43:24
On this episode, Rob Spee, SVP, Global Channel and Alliances at BeyondTrust, a worldwide leader in privileged access management, is joined by Lana King, who was most recently Vice President, Partner Programs, Training and Enablement at Mitel. The discussion centers on partner strategy, partner experience and customer experience. Lana recently took …
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Putting the Partner Experience at the Center
52:18
52:18
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52:18
On this episode, Kelly Sarabyn and Desmond Russell join us to discuss the partner journey and experience. Kelly is the Platform Ecosystem Advocate at HubSpot, a company that develops software products for inbound marketing, sales, and customer service. Desmond is Chief Partnership Officer at Partner Elevate, an enablement platform to help businesse…
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In this episode of the podcast, VRMA Arrival editor Alexa Schlosser talks to Kim Lalande, founder and CEO of KEY, about the biggest concierge/experience trends she is currently seeing in the industry, how KEY partners with vacation rental managers, and more.
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Growing Partnerships Through Integrations
32:57
32:57
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On this episode, Mark Brigman, CEO at PARTNERNOMICS, and Brian Hattaway, Founder & Innovation Leader at IOLITE Solutions and Owner of ProCore Resource Group, discuss growing partnerships through integrations and building efficient partnership management systems to increase revenue. The discussion centers on reference architecture (what’s needed to …
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In this episode of the podcast, VRMA Arrival editor Alexa Schlosser talks to Eduardo Mandri, CEO and co-founder of Angel Host, about how dynamic pricing helps optimize revenue, practical strategies for maximizing revenue on vacation rental properties, and more.
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Building an App Marketplace and Why It Matters
51:08
51:08
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On this episode, Cody Sunkel, Co-Founder & VP of Growth at Partner Fleet — a platform that powers partner marketplaces — and Katy Spalding, Product Manager, Developer Platform and Ecosystem at Clari — a revenue platform that improves efficiency, predictability and growth — talk about building an app marketplace. This is a pertinent discussion becau…
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In this episode of the podcast, VRMA Arrival editor Alexa Schlosser talks to Bart Sobies, founder of iBooked.Online, about how artificial intelligence (AI), and specifically generative AI, can help increase operational efficiency for short-term rental property managers.
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Strategies for Partnering With Cloud Providers
43:25
43:25
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On this episode, Andrew Porter, Principal — Alliances & Ecosystems at Pariveda, and Sophie Zugnoni, Senior Director — Cloud Sales at Hazelcast, talk about tips and strategies for partnering with cloud providers. Pariveda is a consulting firm that solves complex technology and business problems, while Hazelcast is a real-time stream processing platf…
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In this episode of the podcast, VRMA Arrival editor Alexa Schlosser talks to PointCentral Director of Sales Jim Netska about the biggest issues related to noise that property managers are facing, noise regulations, tech solutions for noise, and more.
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Creating Intentional Wow Partner Experiences
20:57
20:57
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On this episode, Dannielle Sakher, Executive Member at Cloud Software Association – a SaaS partnership network – and former Team Leader of Partner Management at Zapier – a platform that connects web apps for small businesses – shares how she created intentional wow partner experiences at every tier on the 4,000+ Zapier partners program. Dannielle e…
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On this episode, Nicolas Grenié, Developer Advocate at Typeform.com — a company that specializes in online form building and surveys — speaks about the Developer as a customer persona, and how they should be viewed by SaaS businesses. For example, for certain SaaS companies, such as Twilio, Developers — including no-coders — are the main audience. …
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Building Better UX Practices for Your Integrations
45:29
45:29
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On this episode, Ryan Lunka, Co-Founder and Chief Executive Officer at Blended Edge, and Cody Sunkel, Co-Founder and VP of Growth at Partner Fleet, discuss setting up the user experience to drive success in integration programs. Blended Edge is a platform that helps SaaS companies set up integrations faster, and Partner Fleet makes it easy for SaaS…
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Winning Partnerships With Companies That Have Been Around Longer
25:45
25:45
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On this episode, Patrick Cleary – Director of Strategic Partnerships, US at Wayflyer – a financing provider for e-commerce companies – shares how Wayflyer developed the partnerships team and won deals with companies who had been around a lot longer. Today, just two years after launch, Wayflyer gives out $150 million on a monthly basis and boasts ov…
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Talkdesk Partner Strategy and Secrets of the Past, Present and Future
25:56
25:56
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On this episode, Walla Oriqat – Director at Talkdesk AppConnect* – shares the AppConnect partnership strategy, lessons learned and secrets of the past, present and future. The AppConnect marketplace allows Talkdesk customer center customers and sellers to connect apps with Talkdesk. Walla explains the 4 Ps of the AppConnect strategy core values, wh…
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The Key to Successful Agency Partnerships in 2023
45:38
45:38
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On this episode, Alex Glenn, CEO at Partnerhub, and Sunir Shah, CEO at AppBind, discuss the keys to successful agency partnerships in 2023. Partnerhub is a purpose-built platform for digital agencies and tech solutions to find one another and grow together. AppBind is a subscription manager to set up clients without the hassle or expenses. Marketin…
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Sustainable Business Practices with Bob Garner
31:39
31:39
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31:39
In this episode of the podcast, VRMA Arrival editor Alexa Schlosser talks to short-term rental sector advocate for sustainability and founder and CEO of EnviroRental Bob Garner about why short-term rental managers and owners should focus on sustainability, the biggest hurdles to getting started, and more.…
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Nick Valluri - Switching 3 Tech Partnership Philosophies
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On this episode, Nick Valluri, Head of Partnerships at Coda* — a collaborative all-in-one doc platform — shares how he came to switch his three tech partnership philosophies when working at Coda. His first philosophy brought to trial was that you have to build momentum and a business case and have a ton of developers before you hire a team. The sec…
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On this episode, Samrah Khan, Global Head of Industry Technology & Data Partners at Google, explains how to win with Google in a partnership scenario. Google partners either co-market, co-innovate or co-sell, and they can also leverage Google’s sister companies. When you would like to partner with Google, it’s important to understand the culture, a…
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Navigating Microsoft Is an Employee-Based Network Approach
50:04
50:04
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50:04
On this episode, Neeti Gupta, Head of Hyperscaler Business Development and Alliances (Microsoft) at VMware — a cloud computing and virtualization technology company that runs on Microsoft Windows, Linux and macOS — shares partnering secrets about approaching and navigating the 300,000-employee conglomerate that is Microsoft. In summary, she advises…
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The Value of Tech Partnerships From Two Viewpoints
27:01
27:01
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27:01
On this episode, Francois Grenier, Head of Platform Partnerships at Laika — an all-in-one compliance solution — speaks about the real value of tech partnerships from the viewpoint of two very different companies he used to work for: Typeform and Sendoso. Typeform is an online form-building and surveys platform while Sendoso is an internet gifting p…
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Succeeding in the European Partner Ecosystem
51:41
51:41
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On this episode, Bernhard Friedrichs, Founder of PartnerXperience and Rob Rebholz, Co-Founder and CEO at Superglue, speak about succeeding in the European partner ecosystem. PartnerXperience helps B2B SaaS businesses unlock the power of partnerships. Its founder, Berhard Friedrichs, has spent the last 15 years building partnerships globally. Superg…
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