Best customer engagement podcasts we could find (Updated July 2017)
Related podcasts: Customer Engagement Experience Strategies Automation Employee Lead Generation Empowerment Podcasting Sales Management Leadership Marketing Business Tech Society  
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Customer Engagement Radio
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Business Solutions
 
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Deviation: Positively going astray. The Podcast.
 
Deviation is a philosophy for going astray of the norm. We believe freedom is a pursuit. By scouring existing social structures for seams or cracks that can be repurposed, applying new behaviors or governing logics to conditions already in place, our aim is to actively engage in this pursuit through inspired daily action. We strive not to wipe the slate clean nor to blindly adhere to existing customs simply because they already exist. Instead, by momentarily going astray of the expected beha ...
 
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Kings of Content - Podcasts
Monthly
 
The Kings of Content podcast features Cam Brown and Gordon Plutsky of King Fish Media discussing topics of interest for marketing, sales and C-level professionals who are charged with driving measurable returns from their marketing programs. We focus on the use of original custom content to engage both customers and prospects - across all media platforms (print, online, social, mobile and face to face). Join us for a fresh perspective on how companies and individuals can own their own media ...
 
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(Reuters) - Australia's consumer watchdog said on Wednesday it has started court proceedings against Ford Motor Co's local unit, accusing the company of engaging in misleading or deceptive conduct when responding to customer complaints. Ford refused to provide a refund or replacement vehicle to customers reporting transmission problems that inc ...…
 
Advancements in digital technologies and software are enabling companies to compete and thrive; empowering them to become disruptors instead of being disrupted themselves. However with the rapid pace of emerging technologies and digital advancements there is still much to consider when evaluating how these technologies influence process improve ...…
 
This podcast audio served as the source for the blog post “Create Something (Anything) Other Than Sales Content.” The transcript was rewritten to produce the blog post, which is the cornerstone of the Shortcut Content system. Shayla: You are listening to the Shortcut Content podcast and I’m talking with Dave Young today. Dave, obviously, at Sho ...…
 
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Boston's Morning Show with Kim & VB
 
An Uber customer causes an uproar when he reports that his driver was engaging sexually with a hooker while driving him to his destination.By digitalservices@entercom.com.
 
On today's episode of The Patient Flow Podcast, we welcome Katie Romano, Head of Customer Experience at TeleTracking Technologies. Katie disusses the customer-centric culture at TeleTracking and the steps she and her team take to engage customers and focus on positive outcomes.
 
Word of mouth is the best way to grow your podcast. Here's how you can inspire and equip your audience to share your podcast. Make a great podcast Nothing else you can do to your podcast matters as much as making a great podcast. If your podcast is horrible, then no one will want to share it, regardless of how easy you make the process. When pe ...…
 
(An excerpt from “The Strangest Secret Library” – available on Amazon.) The Mirror Technique for Releasing the Subconscious The toughest problem that confronts most people is a lack of money. While I have heard of people finding bundles of $1,000 bills by using this Mind Stuff, I think that money comes as a result of combining Mind Stuff and en ...…
 
You have an event, you have the plan, but how can you extend the message to all the people? It sounds like a new take on an old rhyme but the truth is, it is harder and harder to grab and keep people’s attention. Dean DeLisle, Founder and CEO of Forward Progress knew this long ago and has mastered the art of connection. In this interview we tal ...…
 
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The FIR Podcast Network Everything Feed
 
One of the most comment ambitions expressed by communicators is to get that coveted “seat at the table.” The fact is, you don’t need a seat at any table (wherever the table may be) to become a trusted strategic adviser to company leader. In this month’s Circle of Fellows podcast, four IABC Fellows discuss what it means to be an adviser and what ...…
 
SMS Surveys for shopify. Increase Customer Satisfaction and Increase Repeat Business.Satisfied Customers are Loyal Customers.Ensure your customers are satisfied with real-time, highly engaging SMS customer surveys. Visit ServMetrics apps on Shopify store https://apps.shopify.com/servmetrics Visit ServMetrics website https://www.servmetrics.com/…
 
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Don't Forget Your Name Badge! - A Podcast for Event Planners & Meeting Planners
 
On today’s show – Captivating event experiences. Subscribe to the new DFYNB! Apple Podcasts – http://bit.ly/DFYNBpodcast Google Play – http://bit.ly/DFYNBdroidcast We've got a new home! Check out our new podcast page at https://blog.cvent.com/podcast/. Read more at http://lanyonpodcast.libsyn.com/podcast#Zzly3Zoei89rweww.99 For those of us in m ...…
 
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Lifestyle Overnight with David Prior
 
National Allergy Strategy launches potentially life-saving online training for food service industry - Around one in 20 children (0-5 years), and one in 50 adults are affected by food allergy - Food-induced anaphylaxis has doubled in the last 10 years - Hospital admissions for food-induced anaphylaxis have increased five-fold over the last 20 y ...…
 
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The FIR Podcast Network Everything Feed
 
What can be better than combining two of your passions to launch a new business? That’s exactly what David Meerman Scott did when he opened the doors of Signature Tones, which he describes as a “sonic branding studio” that he started with his partner, musician Juanito Pascual. The agency, which lets Scott apply his marketing skills to his love ...…
 
(An excerpt from “The Strangest Secret Library” – available on Amazon.) Art of Mental Pictures – Magic of Believing Once when I was in the investment banking business. Bob, a young salesman, came into my office for advice. “I wish you would tell me how I can overcome my fear of Mr. Smith. I know I can sell him if I can just get in to see him an ...…
 
(An excerpt from “The Strangest Secret Library” – available on Amazon.) Art of Mental Pictures – Magic of Believing Once when I was in the investment banking business. Bob, a young salesman, came into my office for advice. “I wish you would tell me how I can overcome my fear of Mr. Smith. I know I can sell him if I can just get in to see him an ...…
 
On Episode 3, Molly and Logan are joined by their first guest, James Shotwell. James is the Director of Customer Engagement at Haulix, Managing Editor of Substream Magazine, and the host of one of our favorite podcasts, Inside Music. We talk about his background in music, but we also talk about getting older, trying to understand things we don' ...…
 
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Improv Is No Joke | Helping Business Leaders Become More Effective Communicators By Embracing the Principles Of Improvisation
 
Today’s returning guest, Karl Ahlrichs, is a human capitalist consultant and a far-thinking and future-planning individual. Back in episode five, we discussed some of the storms he sees coming on the horizon, particularly where HR and the next generations of employees meet. In this episode, we once again look to the future of human resources. A ...…
 
Kris Rudeegraap, CEO of Sendoso, joins the Content Pros Podcast to discuss how snail mail is making a roaring comeback as a vehicle for impactful content. Special thanks to our sponsors: Oracle Marketing Cloud Uberflip Convince & Convert: The Business of Story In This Episode Why getting noticed today means embracing an old, previously ridicule ...…
 
SPaMCAST 451 features our interview with Askhat Urazbaev. Askhat brings a very pragmatic view of Agile in all of its many forms to the Software Process and Measurement Cast. This interview covers a lot of ground, ranging from defining Agile to the impact of corporate and national cultures on what works and what doesn’t work. We dove directly in ...…
 
I was struck by one theme that kept appearing in the past 100 Business of Story episodes – How stories transport us. A true story well told connects emotionally and inspires. It moves people. Aligns teams. Connects with customers. Grows revenue. And will amplify your impact. [caption id="attachment_23298" align="aligncenter" width="600"] Image ...…
 
Integrating Your Sales and Marketing Teams with Michael McMillan In Episode 13 of the Lion’s Share Marketing Podcast, Michael McMillan discusses the necessity for businesses to integrate their sales and marketing teams. Mike begins by sharing some of his background and experiences that led him to find a strategy that has proven to be successful ...…
 
Moscato Extatique performs “Small Death” in Seattle boylesque collective Mod Carousel’s new show “Gilded,” premiering Friday, July 14, 2017, in Juneau. (Photo courtesy Meneldor Photography) Under a purple ethereal light, a figure cloaked in black sheer fabric floats across stage and slinks around a folding chair. Personifying the angel of death ...…
 
Meet Sofiya Cheyenne, actor/dancer/singer/writer and disability advocate. And there’s more- much more. Sofiya is a chair member with Little People of America though don’t let her 4”1” size fool you – she’s a trail blazer and powerhouse of many sorts including her devotion to educating the public on Dwarfism, teaching empathy to teenagers throug ...…
 
http://nextlevelpodcast.com/wp-content/uploads/2017/07/NextLevelPodcast-Episode-025-using-data-to-connect-with-customers-neil-okeefe-dma.mp3 In this episode we interview Neil O’Keefe who is the Senior VP of CRM and Member Engagement at the Data and Marketing Association. The Data & Marketing Association is a 100 Year old organisation (formerly ...…
 
The word “insurtech” has only been part of the vernacular for a very short time – just a couple of years really. Short for insurance technology it reflects a growing area of innovation happening in the insurance industry today. Insurtech has quickly become one of the hot new areas of fintech with dozens of startups attracting significant VC cap ...…
 
The word “insurtech” has only been part of the vernacular for a very short time – just a couple of years really. Short for insurance technology it reflects a growing area of innovation happening in the insurance industry today. Insurtech has quickly become one of the hot new areas of fintech with dozens of startups attracting significant VC cap ...…
 
For eight hundred and thirty years there stood an edifice upon a Jerusalem hilltop which served as the point of contact between heaven and earth. So central was this edifice to the relationship between man and G‑d that nearly two-thirds of the mitzvot are contingent upon its existence. Its destruction is regarded as the greatest tragedy of our ...…
 
Bob Pike Group trainer Erin Fullerman is a self-described “crazy dance mom” and has five tips on how you can switch it up for your next training session. Sign up to hear Erin and other Bob Pike Group trainers at the fall conference: www.bobpikegroup.com/success Purchase Becky's new book here: http://store.bobpikegroup.com/bk-creative-training-a ...…
 
Zach Takes the Microphone to Share About the Important Role of Video Marketing This week, the producer of Unfiltered Marketing, Zach Doyle, sat down to discuss the important role that video takes in a marketing strategy. First, of course, he had to talk emojis with Jen and Anna, where Jen was schooled on what “keepin’ it 100” means and everyone ...…
 
Max Levchin is the Founder & CEO @ Affirm, the company that aims to remake consumer finance from the ground up. They have backing from some of the best in the business with over $400m in VC funding from the likes of Founders Fund, Lightspeed, Andreesen Horowitz, Khosla Ventures and Spark Capital just to name a few. Prior to Affirm, Max held num ...…
 
The one where we demystify search engine optimisation. Podcast Episode 53 Transcript and Show Notes Martine: Hello and welcome to the Lightbulb Podcast. It's Martine here and I have a guest on the show today. I'm joined by Nanouk Van Gennip. Today, we are talking about search engine optimisation. Hello, Nanouk. Nanouk: Hi, Martine. Martine: It' ...…
 
Developer Stuart Grant talks to James about the marketing power of apps for authors and how they can help deepen the connection between author and readers – and help attract new fans. This week’s key highlights: Why apps are such a hot topic right now How authors can take advantage of apps for building rapport with an audience On the extraordin ...…
 
Gone are the days of “just throw it out there” and “let’s see what happens” when it comes to marketing campaigns. The hard truth is that in 2017, we have too much information at our disposal to lean on our instincts and creative prowess to connect with consumers, and today’s leading marketers know this better than anyone. How Take Rob Rakowitz, ...…
 
The post An Interview With Re-Imprisoned Anarchist Coyote Acabo appeared first on It's Going Down. In this interview, recorded several months ago, Coyote begins by describing his past experiences with imprisonment. He was in and out of youth incarceration while growing up, and entered prison as a teenager, where he spent the vast majority of hi ...…
 
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The Jason & Scot Show - E-Commerce And Retail News
 
EP093 - Amazon Prime Day Hot Take Amazon Prime Day was July 11, 2017. In this episode we give our hot take on this Amazon created sales holiday. Goals for Prime Day History of the Holiday Results for 2017 Prime Day Jason & Scot's conclusions from this years event Interview with Jamie Dooley Head of e-commerce at Dorel Juvenile Group to discuss ...…
 
If you haven’t heard about chatbots yet this episode is a must listen. Email is still the preferred way for many businesses to market themselves but this is quickly changing. Chat apps are being downloaded more than any other app and creating an engaging experience on these platforms is going to be a game changer for many businesses. My guest P ...…
 
Patricia Bravo runs “Bravo for You,” a consultancy that accelerates leader capability through the use of empathetic leadership. She joins the show today to discuss empathy and leadership, and to share why it can be so hard to weave empathy and leadership together, even though it seems they should be natural partners. Key Takeaways: [2:10] - Eve ...…
 
It sometimes feels like investing in Latin America is a secret that U.S. Investors don’t know about. There are so many great companies and talented entrepreneurs in the Southern Hemisphere who are doing great things - not only in business but also for the economies and peoples of Latin American countries. Patricio Williams Becú is a great examp ...…
 
Your Sales Pitch I tell that story to illustrate how a good, simple sales pitch can be extremely effective during a studio visit. When people come to your studio, they are potential customers. You can guess fairly quickly who does and doesn’t have money to spend, but you’ll be surprised sometimes. The Soft but Enthusiastic Sell When I owned a g ...…
 
SAP Hybris LIVE Podcast Episode Three: Cloud, The Lens We See the WorldThrough In this episode, “Cloud: The Lens WeSee the World Through,” Jamie Anderson and Johann Wrede analyze how cloud hasbecome the foundation of business agility and transformed the way businesses interactwith customers. They’ll discuss how cloud technology broke barriers t ...…
 
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INspired INsider with Dr. Jeremy Weisz | Inspiring Interviews | Entrepreneurship | Inspirational Stories | Business Lessons |
 
Today we have Steve Weiss CEO and Co-Founder of Mutesix. In just under three years they have built a team of over twenty people and their company uses online advertising like Facebook and google Ads for eCommerce customer acquisition. They help build high volume lead generation funnels. Basically, they help get businesses more customers! They h ...…
 
Introducing Sara Dunn Sara Dunn is the founder and project lead at 11 Web, a remote web agency based in Battle Creek Michigan. Her tiny team of four obsesses over design, WordPress (of course), local SEO, and clients online needs. Sara recently started a video series about specializing. https://11web.com/ @sara11d Show Notes Sara Dunn website ( ...…
 
We travelled up to Johannesburg to see what the wedding buzz in the City of Gold is all about. First up, we sit down with Tumi Malatsi from RIL Weddings and Events to teach us everything there is to know about Traditional African Weddings. We discover the traditions and customs that go with hosting a truly traditional wedding - and have lots of ...…
 
The secret to get people through the failure gap. On today's episode Russell talks about disagreeing with a designer on what a customer needs from Clickfunnels and how they were basically saying the complete opposite of each other. Here are some of the interesting things you'll hear in the this episode: Why listening to what customers want is a ...…
 
The secret to get people through the failure gap. On today's episode Russell talks about disagreeing with a designer on what a customer needs from Clickfunnels and how they were basically saying the complete opposite of each other. Here are some of the interesting things you'll hear in the this episode: Why listening to what customers want is a ...…
 
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The Jason & Scot Show - E-Commerce And Retail News
 
EP092 - Artificial Intelligence Deep Dive "We're in the middle of an obvious disruption right now: machine learning and artificial intelligence. It is a renaissance, it is a golden age. We are solving problems that were in the realm of science fiction for the last several decades." - Jeff Bezos This episode is a deep dive into all the use-cases ...…
 
Stew, Mike B & Jessica discuss Netflix's approach to social media, how to view and overcome negative customer experiences & the keys to building an engaging branded Snapchat filter.
 
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