show episodes
 
NEW EPISODES EVERY TUESDAY, SUBSCRIBE FOR UNBEATABLE ECOM RECON – Every Tuesday since 2014, host Kurt Elster shares the Shopify success stories that nobody tells you about, straight from the entrepreneurs living it. Subscribe for a raw look at what it really takes to succeed on Shopify.
  continue reading
 
Beyond the Prompt dives deep into the world of AI and its expanding impact on business and daily work. Hosted by Jeremy Utley of Stanford's d.school, alongside Henrik Werdelin, an entrepreneur known for starting BarkBox, prehype and other startups, each episode features conversations with innovators and leaders to uncover pragmatic stories of how organizations leverage AI to accelerate success. Learn creative strategies and actionable tactics you can apply right away as AI capabilities advan ...
  continue reading
 
Sparking Success with Aaron Opalewski. Aaron brings you conversations that spark innovation, cultivate leadership skills, and pave the way for your business success. In each episode, we delve into the dynamic world of business and leadership, exploring strategies, insights, and success stories that fuel your professional journey.
  continue reading
 
Ipsos' Customer Perspective is aimed at all of you who help your organisation deliver on its Brand Promise to customers and colleagues. So if you’re an Experience practitioner, lead CX measurement. management and design , head up Mystery Shopping, are all about understanding and measuring shoppers and channels, and their role in delivering business success … then this podcast is for you! Questions/Comments: CustomerPerspective@Ipsos.com www.ipsos.com
  continue reading
 
Welcome to CS RevSpeak, the podcast dedicated to Customer Success Leaders who are at the forefront of driving revenue growth. Hosted by Angeline, an experienced CS leader and founder of CS RevSpeak, this podcast is your go-to resource for actionable strategies, practical tips, and expert insights for confidently leading revenue-driven CS teams. Join us as we explore the evolving role of Customer Success in today’s business landscape, with a focus on commercial conversations, data-driven deci ...
  continue reading
 
Conversations with industry experts, tech leaders and masters in e-commerce that reveal the secrets of their success, and the most important lessons they learned while creating an impact with their business.
  continue reading
 
Ecommerce Conversations is the long-running weekly podcast from Practical Ecommerce, hosted by ecommerce entrepreneur Eric Bandholz. •• Listen in as Eric interviews in-the-trenches founders and executives who address the essentials of launching, growing, and sustaining an online business. Hear their successes, mistakes, and plans — addressing customer acquisition, web traffic, marketing tactics, on-site conversion, shipping, favorite tools, funding, obstacles, and much more. •• New episodes ...
  continue reading
 
Artwork

1
Indie Bites

James McKinven

Unsubscribe
Unsubscribe
Monthly+
 
Short, bite-sized conversations with indie hackers that have started small, profitable and bootstrapped businesses. You'll learn how they come up with ideas, what they do to validate, find those first customers and make a sustainable income. Episodes every Tuesday.
  continue reading
 
Closing Time is a weekly podcast with insider tips and insights for go-to-market leaders. In each episode, you’ll meet a luminary in the sales, marketing, or customer success field and get actionable tips and tactics to elevate your game. Each 15-minute episode will go deep on skills to close deals, see the latest on marketing tech, or check out trends to elevate the customer experience.
  continue reading
 
CEO and Conversations With Achievers podcast host Robert White pioneered personal transformational growth in the U.S.A and Asia. He is a Speaker, Trainer, Author, and Consultant. A college dropout who went on to found and lead two high-impact experiential learning companies with over one million graduates.
  continue reading
 
Artwork

51
Entrepreneur Stories 4⃣ Inspiration

Millionaire Interviews Podcast & Sir Austin Peek

Unsubscribe
Unsubscribe
Monthly
 
Entrepreneur Inspiring Stories to Help Motivate, Build, & Grow Your Successful Business with a Master Class from Entrepreneurial Thought Leaders that tell it How It Is... Millionaire Interviews is actionable advice for the (future & present) Entrepreneur, Thought Leaders, Solopreneur, Youpreneur, and Small Business Owner. The host interviews Business Founders in the Product, Service, Real Estate, and Tech industries so they can teach you from their experience. Connect with other Listeners @ ...
  continue reading
 
Artwork

1
The Customer Success Playbook

Kevin Metzger and Roman Trebon

Unsubscribe
Unsubscribe
Monthly+
 
Welcome to “The Customer Success Playbook,” a fresh podcast initiative spearheaded by Kevin Metzger and Roman Trebon. Immerse yourself with us in the dynamic realm of customer success, where we unravel the latest insights, inspirations, and wisdom from recognized leaders in the Customer Success domain. Our journey began with a simple yet profound belief: that meaningful conversations can significantly impact our professional trajectory. With this ethos, we’ve embarked on a mission to bring t ...
  continue reading
 
Welcome to Transforming Customer Operations with AI! I'm Arek Skuza, and I'm excited to invite you to explore how AI is revolutionizing customer operations. Join me for practical insights, the latest trends, and real-world success stories. Thank you for subscribing, and let's dive into the future of customer experience together!
  continue reading
 
The Building Better Business podcast is full of engaging discussions where I interview entrepreneurs, business leaders, consultants, and thought influencers providing stories, applications, and inspiration on Building Better Business in our modern markets, economy, and culture.
  continue reading
 
Nobody’s prepared to grow a billion-dollar business from square one. So we’re learning from revenue leaders who have already done it. Join host Alex Kracov, former VP of Marketing at Lattice and now Founder and CEO of Dock, as he has candid conversations with successful revenue leaders about their business growth stories. We’ll talk to sales, marketing, and customer success leaders about their growing pains. We’ll interview founders who have built companies from the ground-up. And we’ll talk ...
  continue reading
 
Pulse, presented by Intuji, is your go-to podcast for insights into the ever-evolving business landscape. We dive deep into how modern businesses can harness strategy, data, commerce, and technology to enhance their brand and customer experience and scale effectively. From the finer points of user experience (UX) and user interface (UI) design to the nitty-gritty of web development, software engineering, and DevOps, we cover many topics. But we don't stop there. Our discussions extend to cut ...
  continue reading
 
Artwork

1
The Global Xperience

Bryce Cressy & Natalie Billson

Unsubscribe
Unsubscribe
Monthly
 
Welcome to The Global Xperience. We'll be immersing you in the dynamic world of Customer Service and Collections. You will gain access to the secrets of success in the world of customer and employee experience through conversations with keynote speakers, industry mavericks, and CX and debt collections experts and influencers. Every episode will feature thought leaders, celebrities, advocates and ambassadors in all things experience. Stay tuned, and hit that subscribe button to stay up to dat ...
  continue reading
 
Artwork

1
Marketing: Art & Science

greg@techstronggroup.com

Unsubscribe
Unsubscribe
Weekly
 
Enter the realm where creativity and analytics converge, giving rise to a cutting-edge webcast, ’Marketing: Art and Science.’ This isn’t your typical business discourse; it’s an exploration of the fusion of artistry and science that defines modern marketing. Hosted by Lisa Martin, this captivating show features conversations with the industry’s top-tier CMOs and SVPs of B2B and B2C Marketing that explore customer conversion, revenue growth and innovative marketing strategies. Join Lisa as sh ...
  continue reading
 
Artwork

1
Sales Success Stories

Scott Ingram, B2B Sales Professional

Unsubscribe
Unsubscribe
Monthly+
 
What are the best sales professionals doing to get to the top? In the Sales Success Stories podcast, Scott Ingram interviews and deconstructs world class sales performers to uncover their favorite sales books, habits, routines, strategies and tips. These salespeople are the A+ players among A players. If you’re in B2B Sales, Enterprise Sales, SAAS Sales, selling professional services, serving as an account manager or otherwise interested in revenue growth there’s something for you in these c ...
  continue reading
 
The OpsStars Podcast is your go-to resource for Revenue Operations insights and strategies. Join us as we bring together RevOps professionals from marketing, sales, and customer success operations to share ideas, discuss best practices, and explore cutting-edge revenue growth techniques. Expect candid conversations with top OpsStars in the field, giving you the knowledge and inspiration needed to enhance the buyer experience, drive organizational growth, and excel in your career. Discover th ...
  continue reading
 
At C Suite Sidekick, you're the Superhero CEO slaying your business challenges. We feature business advisors, your sidekicks, that help you win the day They share the tips and actionable insights you can use to scale your business and conquer challenges. From growth hacks to leadership insights, this podcast equips entrepreneurs and business leaders with actionable tools to lead smarter and grow faster. Learn from those who have been in the trenches and are winning in today’s competitive world.
  continue reading
 
DTC POD is a podcast about all things direct to consumer. We cover everything for starting, growing, and optimizing eCommerce stores and DTC (or D2C) brands. We talk with founders, marketers, platforms, creators and marketing & growth agencies to cover topics like brand building, social media, influencer marketing, website conversion, paid media, Facebook ads, consumer trends, email marketing, and more. If you're interested in the stories behind your favorite consumer brands, this podcast is ...
  continue reading
 
The modern business landscape is constantly evolving, presenting unprecedented challenges for leaders. The Built for Change podcast, hosted by journalist Elise Hu and technologist Josh Klein, explores these challenges and how leaders can adapt to thrive in this environment. Through insightful conversations with industry thought leaders, the podcast explores innovative approaches to meeting customer needs, the relationship between employee well-being and company success, and the role of techn ...
  continue reading
 
Ready to dominate your market? The Takeover is your go-to podcast for growth strategies that work. Whether you’re leading a company, driving marketing initiatives, or closing sales, these battle-tested strategies will help you scale. Each episode breaks down big ideas into actionable steps empowering you to generate more leads, drive more sales, and scale your business. Tune in for real advice delivered by world-class marketers & business leaders to help you dominate in all areas of Sales & ...
  continue reading
 
Competing on Amazon and retail media requires you to effectively harness the growing amount of data and capabilities made available by the retail platforms. Intentwise Connect, hosted by Intentwise CEO Sreenath Reddy and Intentwise Customer Success/Product Evangelist Jason Chan, aims to share know-how and best practices through in-depth conversations with experts in advertising, marketing, sales, and more.
  continue reading
 
In the world of Let’s Talk About It: Conversations with Industry Shapers, it's about diving deep into the heart of what truly matters in leadership and business innovation. Here, we peel back the layers of your journey to reveal the essence of your impact. Our conversations are candid, our topics are poignant, and our guests are the trailblazers who've turned challenges into stepping stones for success. This is where your story of leadership, resilience, and vision comes to life. Think you'd ...
  continue reading
 
Artwork

1
Promote Yourself to CEO | Small Business Strategy for Women Entrepreneurs

Racheal Cook MBA: Small Business Owner, Entrepreneur, Business Growth Strategist

Unsubscribe
Unsubscribe
Weekly
 
If you're fed up with the non-stop solopreneur grind… I'm so glad you've found The Promote Yourself to CEO Show! Each week, join host Racheal Cook MBA for candid conversations about stepping into your role as CEO of your business, the hard lessons learned along the way, and practical, profitable strategies to grow a sustainable business without the hustle and burnout. Listen in to the latest show and connect with Racheal at http://www.theceocollective.com or on Instagram @racheal.cook to con ...
  continue reading
 
Pragmatism in Practice addresses the challenges facing today’s digital leaders and gives practical approaches to overcoming them. We have candid conversations with a range of inspiring change-makers who share stories of becoming a modern digital business. 334660
  continue reading
 
Artwork

1
15 Minutes with the Boss

The Australian Financial Review

Unsubscribe
Unsubscribe
Monthly+
 
15 Minutes with the Boss is a podcast that gives listeners exclusive access to some of the top CEOs in the country. Each week AFR BOSS editor Sally Patten sits down with a prominent leader and asks them to share the invaluable advice and wisdom they have accumulated throughout their careers. For stories of success and failure and everything in-between, search and follow 15 Minutes with the Boss. It’s 15 minutes you can’t afford to miss.
  continue reading
 
If you’re exhausted by traditional approaches to CX, impatient with the stunning lack of progress in the field, and done re-hashing the “best practices” that don’t change anything, you’ve found your podcast. Here’s what we know: Companies gain competitive advantage through exceptional customer experience, and customer insights are the best decision-making tool there is. But traditional CX approaches have run their course and it’s time for the next revolution in CX. Tune in every two weeks as ...
  continue reading
 
How to be successful in Multichannel & eCommerce - practical suggestions and advice from seasoned industry experts. We have many years of experience and we share our knowledge and discuss important multichannel issues with guests. We hope you find it interesting. Talk to us - www.prosperocommerce.com/connect We had some great feedback from you for our first season released earlier this year, so have decided to come back for a second season. As before, we’ve tried to give you a mix of strateg ...
  continue reading
 
Weekly Sales Reset is an email newsletter that provides fresh insights and practical advice to help people continually improve their Customer Success Selling skills. Listen in to our weekly planning conversations with our Prep Talk podcast. Join us behind the scenes to gain a deeper understanding of our chosen topics each week.
  continue reading
 
Artwork
 
Welcome to HeyCharles, as a CEO, business owner, and entrepreneur, Charles helps create a game plan for ultimate success. 🚀 🔥 FOLLOW ON ALL PLATFORMS 🔥 • Instagram - https://www.instagram.com/heycharles77/ • TikTok - https://www.tiktok.com/@heycharles77 • Twitter - https://www.twitter.com/heycharles77 • YouTube - https://www.youtube.com/@HeyCharlesBiz
  continue reading
 
Customer Success Conversations are a series of podcasts where the founder of CustomerSuccessManager.com, Adam Joseph is joined by executives from all levels who discuss what it takes to succeed, the challenges they have overcome and emerging trends within Customer Success. ​
  continue reading
 
Artwork

1
B2BiQ

Seth Adler

Unsubscribe
Unsubscribe
Monthly
 
B2BiQ features personal conversations about the business disciplines of Process Excellence, Shared Services, Customer Experience and Customer Management.
  continue reading
 
I’ve helped small business owners around the world revolutionize their businesses. Currently, we are coaching small business owners in 100 industries in 20 countries. ”My Passion is Your Success”™. Myself and my team will work harder than anyone else for your success. We will give you more value than anyone else.
  continue reading
 
In today’s world of business, when it comes to picking up the phone, most people hate it and won’t do it. There’s a belief that cold calling doesn’t work. It won’t work if it’s not done consistently. Today’s audience tends to hide behind social media and uses excuses like “there’s no point, customers will be annoyed. They don’t like receiving cold calls”. That is completely false. The truth is emotions are difficult to convey through words in a written email or in digital marketing. Bottom l ...
  continue reading
 
Artwork
 
Do sales conversations make you feel awkward or pushy? It’s time to ditch the outdated salesy strategies. Your guide, Nikki Rausch, will show you how to combine kindness with selling skills to meet your prospects where they are. And in the process, how to uplevel your influence and income. Learn how to earn business easily and effortlessly.
  continue reading
 
Explore the process of reinvention in the digital age as it relates to career, creativity and technology impact on daily life. Interview with professionals, entrepreneurs and creatives who have reimagined success and are making a pivot. Hear insights about their inspiration, turning point and how the new digital world has inspired or forced a new outlook. Subscribe for weekly interviews about Reinvention, Creative Inspiration, Motivation, Breaking Through, Digital Landscape and Entrepreneurs ...
  continue reading
 
Making marketing the strength of a manufacturing business begins with centering on the industrial customer and ends with profit. Host James Soto, founder, and CEO of the award-winning agency INDUSTRIAL, brings exclusive interviews with icons of manufacturing, industrial marketing, Martech, and media to deliver insights that help you grow your business.
  continue reading
 
Welcome to Epochal Growth, the podcast dedicated to transforming the way we lead by embodying the change we seek. Embracing the belief that we are the leaders we’ve been waiting for, our mission is to empower leaders to create impactful and lasting transformations in their organizations. Hosted by industry expert Sarah Caminiti, each episode brings together visionary leaders and change-makers to explore the profound impact of inclusive and intentional leadership. Through engaging conversatio ...
  continue reading
 
Artwork
 
The Wing and Tail Boys…who are they? They’re a group of family and friends with a story to tell and a dream to chase. Hosted by Chris and Angelo, join THE BOYS through their journey as they learn and share their experiences in hunting, fishing, woodsmanship, bushcraft, hunter safety, and so much more. While THE BOYS aim to cover topics specific to the Northeastern region of our country, the information and experiences they share can be applied and related to anywhere someone could enjoy the ...
  continue reading
 
The Small Biz Ahead podcast is dedicated to helping small business owners succeed. Each episode focuses on specific topics that can help you bring your small business to the next level. Gene Marks, an author and business owner, offers insights on how to make your business more efficient with tips, interviews and conversations with business owners and thought leaders.
  continue reading
 
Loading …
show series
 
Text me with feedback or questions! Did you get your tickets to Elevate in London? How does one transition from the fast-paced world of Austin startups to leading a remote-first team in Denver? Find out in our enlightening conversation with Cheryl Spriggs, the Manager of Premier Support at Zapier. Cheryl opens up about her evolution from an individ…
  continue reading
 
In this episode of Sparking Success, Aaron Opalewski interviews CJ Karchon, Vice President of IET and owner of multiple businesses in the defense and firearms industry. They discuss the evolution of IET, the challenges of navigating economic downturns, and the importance of controlled growth. CJ shares insights on pivoting to defense contracts duri…
  continue reading
 
“I’m a builder. I want to be building a team, building an exceptional product, and competing every day.” Kyle Hency had a simple goal: create a brand that speaks authentically to men like him. What started as a fun idea among friends quickly grew into Chubbies, a $100M+ brand known for its short shorts and unapologetic personality. In this episode,…
  continue reading
 
In this episode, we dive deep with Diarra Bousso, founder of DIARRABLU, as she shares her journey from math teacher to fashion-tech entrepreneur. Diarra explains how she uses generative AI and algorithms to design sustainable fashion, significantly reducing textile waste. She highlights how AI has accelerated her design process, enabling her team t…
  continue reading
 
Send us a text In this episode of the Customer Success Playbook Podcast, hosts Roman Trebon and Kevin Metzger interview Jasmine Reynolds, a Customer Success Manager at Pluralsight, about applying Scrum methodologies to customer onboarding. Jasmine discusses how Scrum, typically associated with software development, can significantly enhance the cus…
  continue reading
 
On this week’s episode, the principal of Wenona School Briony Scott interrogates why it’s more difficult for the adult brain to learn; emphasises the importance of cultivating your own voice; and discusses the best piece of career advice she was given. This podcast is sponsored by Aussie Broadband See omnystudio.com/listener for privacy information…
  continue reading
 
"Protecting Your Clients: How to Build Loyalty and Drive Growth" In this episode of C-Suite Sidekick, host Summer Poletti discusses one of the most overlooked aspects of business growth: protecting the clients you already have. With competitors eager to lure your clients away, especially in fourth quarter, it's crucial to strengthen relationships a…
  continue reading
 
Matt Green, Co-Founder and CRO of Sales Assembly, shares the company's founding story, the keys to a great sales training program, plus the biggest sales skills most teams are missing today. Some of today's best companies started over a cup of coffee. That's how Matt Green and his co-founder, Jeff Rosset, started Sales Assembly – the go-to sales re…
  continue reading
 
You know you’ve arrived as a sales professional when you have repeatable business as an enterprise seller. Large deal sizes and a 7-figure W2…you’ve arrived. How can you start your career off on the right foot to end up a successful enterprise seller? Is sales leadership your end goal? In this episode of Closing Time, meet Craig Surgey, head of sal…
  continue reading
 
Strategic pricing strategy matters. Marketing methods that used to work in the past are much more nuanced these days. This episode tackles strategic pricing strategy and how to approach discounts - who to offer them to, when, and how. This on-air coaching call features one of our unique and brilliant Sales Maven Society members, Nicole Smith Levay.…
  continue reading
 
Art & Science, CMO Advisor Lisa Martin talks with the EMEA CMO of UiPath, Evanna Kearins. Tune in to hear Evanna share how she leveraged her journalism background to excel in B2B marketing, what the blend of artistry and science in UiPath marketing looks like and delivers, and how the MarTech stack is influencing the UiPath brand.…
  continue reading
 
OSI Digital VP of Marketing Karen Dosanjh joins CMO Advisor and host Lisa Martin on this episode of "Marketing: Art & Science." Karen, who was recently honored as one of BC Business magazine's "Women of the Year" in the entrepreneurial leader category, shares how MarTech, communications, and relationships helped her transform OSI Consulting into OS…
  continue reading
 
#marketinginstitute #artificialintelligence #jimjimsreinventionrevolution #neworleans So who’s that guy on the album cover with JimJim? In this episode JimJim escapes to New Orleans for a few days but wanted to drop a review of MAICON 2024, a marketing AI conference he recently attended. Listen to JJRR 117 as JimJim reviews the conference and share…
  continue reading
 
Mark Berkowitz is an attorney and partner at Tarter Krinsky & Drogin LLP in New York who works extensively with ecommerce merchants, including Amazon sellers, handling various forms of litigation. Last year, host Eric Bandholz's company, Beardbrand, was sued for alleged violations of New York laws similar to the Americans with Disabilities Act. The…
  continue reading
 
Your host, Jeff Arnold, talks with the CEO of US Construction Zone, Jeremy Owens. Jeremy represents his family’s remodeling business, Three Generations Improvements, and his side project, US Construction Zone. Jeremy discusses his family's legacy in the construction industry, the challenges posed by high interest rates and inflation, and the resili…
  continue reading
 
Your host, Robert White, talks with the CEO and President of Anago Cleaning Systems, Adam Povlitz. Adam shares his transition from corporate finance to leading a family business, detailing the unique three-tier franchise model of his company. He discusses the challenges of scaling the business, the importance of hiring practices, and maintaining a …
  continue reading
 
In this episode, Chris and Angelo interview Dorge Huang of Firenock, who shares his extensive background in engineering and project management, leading to the creation of innovative archery products. The conversation begins with a dive into the evolution of Firenock products, particularly their lighted nocks, and the unique features that set them a…
  continue reading
 
In this enlightening episode of Pulse by Intuji, Julian Wallis speaks with Evie Brockwell, Product Expert and founder of Be Optimised. With over a decade of experience in product leadership, including her time at Booking.com, Evie shares invaluable insights on streamlining product development, managing stakeholder expectations, and achieving more w…
  continue reading
 
In this episode, join Danielle Doran as she chats with Erika Terblenche and Andy Firth about the Channel Performance Benchmark. Erika and Andy give us everything we need to know about the Benchmark; what it is, why it was created, the channel and sectors it covers, and how clients can put it to work to uncover hidden insights that leads to improved…
  continue reading
 
The Secret to Getting RICH in a Recession... It's Easier Than You Think! In his latest podcast, Charles Ernst addresses the current economic uncertainty, with businesses facing declining sales and rising expenses. He describes the "looming cloud" of doubt that many business owners are feeling, especially with the possibility of a recession. However…
  continue reading
 
About Drewbie Wilson: Drewbie Wilson is the Founder of Call The Damn Leads®, where he empowers sales professionals through innovative tools like an e-commerce platform, a robust CRM, and educational resources designed to maximize success. Drewbie is a mindset and sales expert dedicated to helping individuals and businesses unlock their full potenti…
  continue reading
 
Welcome back to Building Better Business! I'm your host, Dr. Glenn Bryan, and today we're delighted to present part two of our enlightening discussion with Aaron Gaynor, the visionary behind Eco Plumbers, Electricians, and HVAC Technicians. In this episode, we delve into the evolution of Aaron's company values and their impact on business growth an…
  continue reading
 
Your host, Jeff Arnold, talks with the Co-Founder, Vice President, and General Manager of Gap Wireless, EVP, and GM of NWS, Glenn Poulos. Glenn shares his nearly 40-year journey in sales, emphasizing the importance of making lasting impressions and building meaningful client relationships. He discusses key insights from his book, including 57 winni…
  continue reading
 
Is your business ready to grow, or are you about to get left behind? We’re shifting gears. We’ve been delivering valuable content for almost a year, but it’s time for a change—a BIG one. In this episode, we dive into the major shift we’re making and trust us, it’s going to change everything. We’re evolving how we approach our podcast, focusing more…
  continue reading
 
In this conversation, Josh Kosnick shares his journey from a successful career in financial advising to facing unexpected adversity. He discusses the importance of mental toughness, human development in business, and the need for effective systems and processes. The conversation emphasizes the significance of building long-term relationships, the p…
  continue reading
 
"Our number one best-selling product… it’s called the Dink Master." Enhance Pickleball's Connor Hance shares his incredible journey from college tennis player to the leading content creator and entrepreneur in the fast-growing world of pickleball. 🎯 Episode Highlights: Connor's transition from tennis to pickleball during the pandemic. How Connor’s …
  continue reading
 
Rob Morris is the top Large Enterprise Service Account Executive at Dell out of Nashville. Rob is a strategist at heart seeking to solve the new and evolving problems seen in the business world and beyond. His years as an intense competitor in soccer have given him an edge as a teammate, learner, and leader. He has a passion for working with people…
  continue reading
 
Text me with feedback or questions! Discover the ageless principles of customer support with our special guest, Mat Patterson, the Customer Service Content Lead at Help Scout. We embark on a historical journey through the fundamentals of customer service, examining how they've endured through time while facing modern challenges. Mat digs into the t…
  continue reading
 
In this episode of the OpsStars podcast, Jessenia Francisco, Director of Marketing Operations at Lucid Software, joins Don Otvos to share her journey from finance to RevOps and the valuable lessons she's learned along the way. They discuss the challenges of data management in rapidly growing organizations, the importance of clean and reliable data,…
  continue reading
 
You make yourself available to your clients constantly. They can email or text or call you 24/7, and you make it a priority to respond to them as soon as possible. And you might even be making great money in the process! From the client's perspective, this sounds great. But while the constant availability works for them, it means your business isn’…
  continue reading
 
Send us a text Summary: In this special CSP-CSI edition, hosts Roman Trebon and Kevin Metzger dive deep into the world of customer education with Justin Chappell, CSCX Strategic Advisor at Growth Molecules. Justin shares invaluable insights on creating effective customer education strategies, leveraging micro-learning, and driving customer success …
  continue reading
 
On this week’s episode, the CEO of the Australian Retailers Association Paul Zahra divulges when he thinks the perfect time to leave a job is, he reflects on the importance of using one’s uniqueness as a source of strength and discusses how he gets up before 5am every day. This podcast is sponsored by Hyperion Asset Management See omnystudio.com/li…
  continue reading
 
In this episode of C-Suite Sidekick, host Summer Poletti dives into how AI can help small and midsize businesses grow their revenue without expanding their sales teams. Sharing real-world experiences and insights, Summer explains how AI can make your current team more efficient, allowing them to focus on building relationships and closing deals rat…
  continue reading
 
In this episode of the CX Iconoclast podcast, host Richard sits down with Bob Cooper, a leading expert in AI and business strategy, to explore the true impact of AI across various industries. The conversation delves into the contrast between the highly visible, consumer-facing AI applications, such as robo taxis and smart devices, and the less glam…
  continue reading
 
Episode Notes Key Highlights What Business Owners Need To Know About The New Overtime Rules The Department of Labor has officially changed overtime rules for employers starting on July 1, 2024. Here’s what you need to know: Prior to July 1, 2024, you didn’t have to pay employees for overtime if they made more than $35,568 a year. After July 1, 2024…
  continue reading
 
There’s nothing funny about sales…or is EVERYTHING funny about sales? That’s the question for this week’s Closing Time guest, Tom Boston. The daily trials and tribulations of the modern seller are happening in offices and homes across the world every day. As a former Brand Awareness leader for SalesLoft, Tom created a safe, fun place for salespeopl…
  continue reading
 
Episode Guest: Guy Galon, CS Executive Advisor LinkedIn Profile | The CSCycle In this episode of CS RevSpeak, Angeline welcomes Guy Galon, Customer Success Executive Advisor and Founder of CSCycle, to discuss the increasingly prominent role of revenue in Customer Success. Guy shares his perspective on the delicate balance between driving revenue an…
  continue reading
 
Are your speaking gigs falling flat? It's time to revolutionize your audience engagement strategy. Nikki is joined by speaking and visibility coach Laurie-Ann Murabito to reveal how to captivate your audience and keep them on the edge of their seats. Learn how to infuse your unique personality into your presentations and set clear goals that resona…
  continue reading
 
In this special bonus episode of C-Suite Sidekick, host Summer Poletti steps away from her usual revenue growth topics to offer a beginner-friendly guide to AI. Designed for non-techies and those who may feel hesitant about AI, this episode is packed with simple, practical tips to help you get started with tools like ChatGPT. Whether you’re a knowl…
  continue reading
 
Jacob Posel is a software engineer with Common Thread Collective, the ecommerce agency. He focuses on strategies for integrating artificial intelligence into a business. The best use, he says, is to streamline operational processes, those that might otherwise go to virtual assistants or inexpensive labor. In this episode, he addresses AI versus hum…
  continue reading
 
Tom Gale, MDM’s lead researcher and industry analyst for more than 25 years on independent distribution channel trends, consolidation, technology and competitive landscape, and the current CEO of MDM, is our guest this week. He joins host, Karthik Chidambaram, CEO of DCKAP, on this special Chicago episode of the Driven by DCKAP podcast to discuss t…
  continue reading
 
Your host, Jeff Arnold, talks with the Creator of Breathe & B, Certified Breathwork Facilitator, and Celebrity Wardrobe Stylist, Alison Levine. Alison discusses her journey from postpartum depression and anxiety to discovering breathwork. She explains how conscious breathing can shift individuals from survival mode to a thriving state. The episode …
  continue reading
 
#landscapearchitecture #jimjimsreinventionrevolution #belgium #paulownia Matthieu Mehuys is landscape architect and author and whose journey from a family farm in Belgium to regenerative farming led him to believe that landscape architects can change the world. Tune in to JJRR 116 as Matthieu shares how quitting his 9 to 5, traveling the world and …
  continue reading
 
Sam Lee is the Vice President of Amazon DSP at Trivium, a full-service Amazon agency. With a background spanning Google Ads, Facebook Ads, and Amazon PPC, Sam has developed deep expertise in Amazon DSP and has successfully managed advertising for over 200 brands. In this episode of DTC Pod, Sam provides a comprehensive overview of Amazon DSP, its f…
  continue reading
 
In today's episode, we have an insightful discussion on what it takes to build a data-driven organisation. Joining us is Penelope Bellegarde, a data specialist who has worked with brands like TUI and PwC and now runs her own company, DataTouch. We explore the challenges organisations face in becoming data-driven and how AI fits into the picture. We…
  continue reading
 
Loading …

Quick Reference Guide