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A productive and cohesive team makes better decisions, leverages the skills and ideas of all team members, avoids wasting time and energy on politics and destructive conflict, and is more fun to be on. Listen as the Water Brothers discuss the 5 Dysfunctions of a Team and give some tips on how to overcome them with the 5 Behaviors of a Cohesive Team…
 
Conflict arises when individuals and teams have different wants, needs, or expectations. Water and Wastewater Utilities are filled with people who have different wants, needs, and expectations. Naturally, conflict will arise. The question is, will the conflict become an asset or a liability. Unresolved conflict is detrimental to an organization. Li…
 
Listen and learn how you can create your own exclusive training academy for your operations staff. Discover a platform that enables you to capture site specific institutional knowledge before it leaves due to the massive waive of experienced operators retiring. Use the system to implement a comprehensive training program using American Water Colleg…
 
Listen as the Water Brothers (Joe and Jay Kerschner) introduce this 8 part series on How to Prepare to Pass Your Water Certification Exams. They will discuss what makes American Water College training different from other water and wastewater operator license exam prep courses. The series will include discovering how you learn best, how to develop …
 
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