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Connecting jobseekers & entreprenuers with career opportunities. Gene Hodge is a futurist, author, motivational speaker, and training consultant; and Founder & President of Hodgepodge Training Inc. (HTI) and Hi-Tech Training Associates (HTA), Gene brings 20 years of experience and innovation from corporate information systems, training, and management dedicated to providing quality training to make people and organizations more productive. Gene has taught computer and job-seeking skills trai ...
 
Data Driven CX is THE podcast, where you learn all about Data Driven Customer Experience. For leaders in Marketing, CX, Digital, Data, Information and IT who want to learn more on HOW to make use of data to successfully engage with customers and transform CX in their organizations. In this podcast, the fundamentals of Data Driven CX are explored in conversations with industry thought leaders and successful business leaders. You learn trends, industry standards, how to tackle challenges, prac ...
 
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Meet Jennifer Belissent, customer-facing, data-driven strategy professional with vertical industry and technology domain knowledge, currently Principal Data Strategist at Snowflake. As our guest in this episode of the Data Driven CX podcast series, she will put a spotlight on what data means within Telco companies and beyond. She will share some fa…
 
Knowing your customer is a hygiene factor these days. Next you need to deliver on your promises and the expectations of your customer, whether it is the promise of your brand, something very concrete like the delivery time, or being able to infer customer needs and predict the next best offer. The pandemic and other macro forces are only accelerati…
 
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