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Welcome to Small Business QUICK WINS - the how-to podcast on exactly how to grow your business. Join us as we dive deep into every aspect of growing a small business, unlocking powerful strategies and game-changing tactics that will revolutionize your approach. Our podcast offers actionable takeaways and practical advice to supercharge your business game. Explore the power of decision-making, the art of nurturing contacts, and the influence of loss aversion in marketing. Discover how anchori ...
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A companion podcast to the 10-episode C-SPAN television series, Books that Shaped America, produced in partnership with the Library of Congress. The Library of Congress created the Books That Shaped America list to explore key works of literature from American history that have had a major impact on society. The 10 iconic books featured in the series have provoked thought, won awards, led to significant policy changes, and are still talked about today. In this companion podcast, you can lear ...
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The Listening Room

Joey Zimmerman, Body Tape Intl.

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Every human is a library, filled with adventures to share. “The Listening Room” is a live storytelling show and podcast hosted by comedian Joey Zimmerman and produced by Body Tape Intl. Join us for tales told by comedians, musicians, and special guests. There are no themes per chapter, so each episode provides a wide variety of stories. Some happy. Some crazy. Some sad. Some a mixture of all. “The Listening Room” is performed/recorded at Genuine Joe’s Coffeehouse in Austin, TX. Join us for a ...
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In this episode of Small Business Quick Wins, host Jay Schwedelson interviews Nick Friedman, co-founder of College Hunks Hauling Junk and Moving. They discuss building a successful business, creating a strong company culture, and the importance of core values in attracting and retaining talent. =================================== Best Moments: (02:…
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In this episode of Small Business Quick Wins, host Jay Schwedelson interviews TJ Cantwell, owner of Studio 28, a fine jewelry, piercings, and custom tattoo studio in New York City. They discuss the importance of customer reviews for small businesses and TJ's unique approach to handling both positive and negative feedback. ==========================…
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In this episode of Small Business Quick Wins, host Jay Schwedelson interviews Craig Jooste, president of Genie Senior Services, about effective demand generation tactics and strategies for driving business awareness in the senior services industry. They explore the importance of marketing technology, CRM systems, and the "foundational 4" system for…
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In this episode, host Jay Schwedelson sits down with Brian Luciani, Chief Growth Officer at SMB Franchise Advisors and Stadium Ventures. They dive into the world of franchising and explore its potential for small businesses, covering everything from business readiness to trending franchise categories. =================================== Best Moment…
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In this episode, host Jay Schwedelson discusses referral marketing with Stephanie Love from Thryv. =================================== Best Moments: (00:56) Jay and Stephanie discuss the importance of referral marketing and its benefits (02:04) Stephanie explains what referral program marketing is and its effectiveness (03:04) The first step to set…
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In this episode, host Jay Schwedelson chats with Steve Jones from Microsoft about how small businesses can effectively harness AI to boost efficiency and enhance customer experiences. They explore practical, accessible AI tools and strategies that don’t require extensive technical expertise. =================================== Best Moments: (02:51)…
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In this episode, host Jay Schwedelson interviews Dan DeGolier, CEO and founder of Ascent CFO Solutions, to explore the critical role of having a financial expert in your small business. Dan shares invaluable insights on managing cash flow, securing lines of credit, and the benefits of engaging a fractional CFO. =================================== B…
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In this episode, host Jay Schwedelson discusses when and how to fire a client with Stephanie Love. =================================== Best Moments: (01:25) Is it okay to fire a client? When should you fire a client? (02:52) Signs to look for when firing a client: nightmare clients vs. misaligned vision (04:36) Importance of firing rude clients to …
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In this episode, host Jay Schwedelson sits down with Debra Corey, Chief "Pay It Forward" Officer at DebCo HR and acclaimed author, to identify the top traits of BAD BOSSES and how small business owners can navigate common HR challenges without a dedicated HR department. =================================== Best Moments: (01:14) Debra Corey’s backgro…
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In this episode, host Jay Schwedelson interviews Todd Caponi, the founder of Sales Melon, best-selling author, and sales expert. They discuss the importance of transparency in sales, how to guide customers through the buying process, and how to negotiate effectively. =================================== Best Moments: (01:39) Todd Caponi's background…
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In this episode, host Jay Schwedelson discusses the importance of analyzing your competitors and shares tips on how to effectively do so with Stephanie Love from Thryv. =================================== Best Moments: (01:00) The importance of analyzing competitors and how to do it (01:43) Three places to research competitors: website, social medi…
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In this episode, host Jay Schwedelson discusses inexpensive marketing tactics for small businesses with Stephanie Love from Thryv. =================================== Best Moments: (01:51) The importance of having a complete and updated Google Business Profile (03:14) Providing value on social media by sharing tips and advice related to your busine…
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In this episode, host Jay Schwedelson talks to Oscar Subirats, sales expert and author of "Closing Intelligence," about how to improve sales and get more people to say "yes." =================================== Best Moments: (03:07) The importance of having a sales structure and scripting in place (06:45) Using an "intent statement" to set the tone…
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In this episode, host Jay Schwedelson interviews Teddy Cheek, the marketing leader at The Escape Game, a national escape room company with over 30 locations across the country. =================================== Best Moments: (01:56) How Teddy ended up in marketing (04:15) The best use of marketing dollars for local businesses: start with SEO and …
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In this episode, host Jay Schwedelson interviews Kevin Ring, the lead workers' compensation analyst at the Institute of Work Comp Professionals, to dispel myths and provide insights on workers' compensation insurance for YOUR small business. =================================== Best Moments: (03:16) Do you really need workers' compensation insurance…
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In this episode, host Jay Schwedelson discusses effective pricing strategies for YOUR small business. He shares insights and research-backed tips on how you can better frame discounts, offering multiple pricing tiers, and using the "pennies per day" approach to increase conversions and sales. ========================================================…
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In this episode, host Jay Schwedelson focuses on the importance of soliciting customer feedback for YOUR small business. Jay gives you an effective tactic for business owners to directly ask customers and prospects for input on things like: - New products/services - Industry trends - Overall satisfaction levels =====================================…
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In this episode, host Jay Schwedelson interviews Stephanie Love from Thryv again to discuss the importance of customer reviews for small businesses, how to proactively get good reviews, the value of testimonials, and how to deal with negative reviews. ================================================================= Best Moments: (02:05) The realit…
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In this episode of Small Business Quick WINS, host Jay Schwedelson interviews Connor Jeffers, founder and CEO of Aptitude 8 and Happily, about improving processes and operations in small businesses. They discuss starting processes from scratch, documenting procedures, building accountability, and overcoming common scaling challenges. ==============…
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In this episode, host Jay Schwedelson interviews Stephanie Love, who leads the content strategy team at Thryv. They discuss valuable tips for how small business owners can get their business featured on local news programs to gain credibility and exposure. ================================================================= Best Moments: (03:56) Getti…
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In this episode, host Jay Schwedelson discusses why awards can create HUGE value for small businesses like yours. He shares stats on how awards increase customer trust and willingness to pay more, as well as make a business stand out from competitors. Jay then offers tips on where you can find local awards to apply for AND win (local chambers of co…
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In this episode of Small Business Quick Wins, host Jay Schwedelson provides tips on how to write effective email subject lines that WIN you business! He shares specific techniques based on data from over 15 MILLION subject lines analyzed, explaining that strong subject lines dramatically increase open rates. You'll learn simple but impactful tactic…
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In this episode of Small Business Quick Wins, host Jay Schwedelson talks about how small businesses can leverage AI tools to save time and resources. You'll hear about some great free AI tools like ChatGPT, Gemini, and Perplexity that YOU can use to easily generate content, ideas, and insights as a small business owner! ============================…
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In this episode of Small Business Quick Wins, host Jay Schwedelson shares an incredibly effective sales and marketing technique - speaking directly to your potential customers' wallets. He provides examples of compelling messaging that clearly conveys the financial savings and benefits customers will gain. Listeners can expect to learn specific tec…
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In this episode, host Jay Schwedelson talks about the importance of failing fast as a small business owner. Jay also shares statistics about how many startups pivot their initial business model and how failing fast can save development costs in the end. ================================================================= Best Moments: (00:36) Failing …
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In this episode of Small Business Quick Wins, host Jay Schwedelson interviews Kenny Lang, a business coach who helps small business owners turn their purpose into performance. You'll learn NEW strategies for business owners to delegate tasks and responsibilities in order to focus on higher level vision and GROWTH! STEAL Kenny's BEST ideas for layin…
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In this episode of Small Business Quick WINS, host Jay Schwedelson interviews Kenneth Burke, Vice President of Marketing at Text Request, about how small businesses can get quick wins that help build their business. In this episode, you'll learn how to leverage SMS and text-based marketing to better connect with customers. You'll hear about the ben…
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In this episode of Small Business Quick Wins, host Jay Schwedelson talks about the power of customer segmentation and how to use it as a game changer for your small business. He outlines three key customer segments that your business should focus on ASAP — new customers, lapsed customers, and your biggest spenders. Best Moments: (02:16) New Custome…
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In this episode of Small Business Quick Wins, host Jay Schwedelson discusses the importance of "secret shopping" your own business to uncover any leaks in your sales and marketing funnel. Jay shares a startling statistic that 50% of small businesses fail by their 5th year. The #1 reason cited? A lack of demand. Or is the real issue a lack of follow…
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In this episode of Small Business Quick Wins, host Jay Schwedelson discusses the importance of "secret shopping" your own business to uncover leaks in your sales funnel. He shares alarming statistics about small business failure rates and how lack of follow-up is the main reason businesses fail, not lack of demand. Key Discussion Points: - Secret s…
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In this episode of Small Business Quick Wins, host Jay Schwedelson shares an easy and free tactic small business owners can use to increase engagement on their social media posts and email marketing campaigns. The tactic is to incorporate curiosity by framing things as questions instead of statements. Main Discussion Points: - Humans love questions…
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In this episode of Small Business Quick Wins, host Jay talks with Mickey Kennedy, founder of press release distribution company Ereleases. They discuss strategies for testing new ideas in your business, best practices for press releases, and advice Mickey has received over his 25+ year career. Key Discussion Points: - The origin story of Ereleases …
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In this episode of Small Business Quick Wins, host Jay interviews entrepreneur and author Ramon Ray about mindset, personal branding, and advice for small business owners. Ramon shares tips on managing the voices in your head that may be holding your business back, letting go of perfectionism, firing bad customers, building your personal brand, and…
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In this episode of Small Business QUICK WINS, host Jay Schwedelson discusses how small businesses can use personalization to improve their marketing and promotions. He explains different easy personalization tactics beyond just using someone's first name, such as leveraging geography, targeting specific homeowner types, and calling out upcoming sea…
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In this episode of the Small Business Quick Wins podcast presented by Thryv, host Jay talks about the importance of capturing website visitors' contact information through pop-up forms. He shares statistics showing that even with minimal inconvenience, these pop-ups can help convert a significant percentage of first-time and repeat visitors into ne…
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In this episode of Small Business Quick Wins, Jay interviews Danielle Hayden, CEO of Kickstart Accounting, about common pitfalls and best practices for small business accounting and bookkeeping. Danielle shares tips for properly separating personal and business finances, hiring qualified bookkeepers, and understanding financial reports. Main Discus…
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In this episode of Small Business Quick Wins, host Jay interviews David Barnett, an expert on buying and selling small businesses. They discuss how to determine the value of a business, what makes a business attractive to potential buyers, common mistakes sellers make, and tips for successfully exiting a business. Key Discussion Points: - What buye…
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In this episode of Small Business Quick Wins, host Jay shares an important email marketing tip - making sure your first email communication with a new prospect or customer gets opened. He explains why that first email open rate is so critical for future deliverability and customer lifetime value. Key Discussion Points: - The first email you send to…
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In this episode of small business Quick Wins, host Jay Schwedelson interviews Hank Ebeling, founder of the fitness and training company H4 Train Me. They discuss key customer service tips, strategies, and philosophies for small business owners, with Hank drawing on his decade plus of experience running his own fitness studios. Listeners can expect …
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In this episode of Small Business Quick Wins, host Jay Schwedelson interviews franchise expert Giuseppe Grammatico about choosing, buying, and operating a franchise business. They discuss common myths and misconceptions around franchising, key factors to consider when selecting a franchise, best practices for validating the opportunity, and tips to…
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In this episode of Small Business Quick Wins, Jay interviews Nancy Harhut, Chief Creative Officer at HBT Marketing and author of "Using Behavioral Science and Marketing". They discuss practical marketing tips and techniques based on behavioral science that small business owners can use to increase engagement and response rates to their marketing. K…
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In this episode of Small Business Quick Wins, host Jay Schwedelson interviews Dr. Kizzy Parks, founder of Govcon Winners, about the $800 billion government contracting industry. Listeners will learn the basics of getting started with government contracting, how any business can participate, and the huge opportunities that exist. Main Discussion Poi…
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In this episode of Small Business Quick Wins, host Jay Schwedelson interviews Scott Jeffrey Miller, a 7-time bestselling author and leadership expert. They discuss practical strategies for small business owners to build strong company cultures, lead their teams effectively, and focus on the right customers. Main Discussion Points: - Build a strong …
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In this episode of Small Business Quick Wins, host Jay Schwedelson talks about the power of using social proofing to improve business performance. He shares tips on how adding customer testimonials and reviews in emails, websites, and other marketing materials can increase open rates, conversions, and purchase probability. Main Discussion Points: -…
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In this episode of Small Business Quick Wins, host Jay Schwedelson discusses the power of "day in the life" content for small businesses. He explains what this type of content is and why it resonates so much with audiences, leading to high engagement. Listeners can expect to learn easy and effective content creation strategies to grow their busines…
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Born in Yuma, Arizona, César Chávez began his working life as a manual laborer. After serving in the U.S. Navy, Chávez moved to California to join an organization that helped laborers register to vote. This week's guest is historian Miriam Pawl. He later began organizing strikes among farm workers, calling for better pay and working conditions. Chá…
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Milton Friedman was a 1976 Nobel Prize-winning American economist and advisor to President Ronald Reagan and conservative British Prime Minister Margaret Thatcher, among others. This week, a conversation with his friend and a Professor at Chapman University, Mark Skousen. In 1980, Friedman partnered with his wife, Rose, to create a 10-part televisi…
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Zora Neale Hurston brings to life a Southern love story that explores race, gender roles, and identity, which influenced African-American and women's literature. In this episode, we speak with English Professor Gary Richards of The University of Mary Washington. The book is considered a classic of the Harlem Renaissance. Learn more about your ad ch…
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Willa Cather's novel, My Ántonia, evokes the Nebraska prairie life of her childhood and pays tribute to the spirit and courage of immigrant pioneers in America. Historian Richard Norton Smith discusses Cather's works, including My Antonia, which was written in 1918. The book tells the story of a girl who arrives on the frontier as part of a family …
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Our guest this week is Elmira College Professor Matt Seybold, who shares insights and introspections into the life of Mark Twain. Named among the great American novels, Adventures of Huckleberry Finn has been known internationally since its first printing in 1884 and remains popular yet controversial. Learn more about your ad choices. Visit megapho…
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