Welcome to the I believe podcast, where I am just sharing what I believe.
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The best show about New Zealanders doing business in Japan, bringing The Land of the Long White Cloud to The Land of the Rising Sun How do you build a brand in Japan and nurture a loyal customer base? What do you need to have in your tool belt if you are thinking of coming to Japan to launch a business here? Japan is often considered to be in the "too hard" basket but we are here to open up the black box of doing business in Japan. We will share stories from successful Kiwis selling their pr ...
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Talent Management Truths is the podcast for HR and Talent Leaders looking for inspiration AND real-life examples of lessons learned and successes realized. Your host is Lisa Mitchell, Founder and President of Green Apple Consulting and former Talent Management leader in corporate Canada for over 25 years. Lisa is on a mission to give Talent leaders in Learning, Talent, HR, Employee Experience and Organizational Development the support they deserve so that they in turn expand their positive i ...
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The Role of Civility During Tough Feedback with Tanya Lynch
30:23
30:23
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“To be a leader, it’s high stakes, high rewards.” -Tanya Lynch HR professionals regularly have to navigate tough conversations, and sometimes, layoffs. It’s never fun, and it’s reality. It’s also difficult to get right. Today’s guest shares her wisdom around bringing dignity, respect and civility into the approach. And the world and the workplace c…
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"It’s all useful. It’s all a gift. Beautiful.” -Lisa Mitchell Ever believe the story you tell yourself that some experience you’ve had that didn’t ultimately work out or last was such a waste? Me too. And boy, is that story faulty. In this episode of Talent Management Truths, you’ll discover: A timeline of signs that my story about waste was faulty…
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Employee-driven Development with Aman Malhi
32:10
32:10
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"The drive to learn and grow has to come from the person.” -Aman Malhi Does your organization empower employees to take charge of their own development? What might be possible if this were the case? In today’s episode, my guest explains how she and her team are leveraging many different development vehicles and sources to create an environment wher…
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Breaking Through Limiting Beliefs with Lisa Mitchell
8:41
8:41
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"It’s easy to get wrapped up in our own heads..” - Lisa Mitchell Do you sometimes battle with limiting beliefs affecting your personal and professional life? In today's episode, I share personal insights on breaking through the barriers of limiting beliefs and the relief that can bring. In this episode of Talent Management Truths, you’ll discover: …
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Improving Candidate Experience with Mark Smith
39:32
39:32
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“When we’re hiring for [Sally’s] team, we can say here’s a job description for the role and also we’re attaching Sally’s Linkedin profile so you get a sense of Sally and her thought leadership.” - Mark Smith When it comes to talent acquisition, is your organization providing an authentic and engaging candidate experience, or are you still stuck in …
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New Zealand Seafood in Japan with Jason Plato, Sealord
44:07
44:07
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Jason Plato is the General Manager for Sales at Sealord. Jason recounts his very unique bootcamp-like early experience of joining a Japanese bank as a new recruit which has been invaluable to him in his career. He also shares insights into Japan's seafood market, including the importance of preparation in business dealings, cultural nuances, and th…
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People-First Culture with Kristy-Lynn Lechner
41:30
41:30
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41:30
“Creating a people-first culture is both our challenge and our greatest opportunity.” - Kristy-Lynn Lechner What does a people-first culture mean to you? What does it look like? Feel like? In this episode, my guest shares her philosophy and wisdom around people-first culture, and how she has leveraged the Leadership Circle Profile tool to help lead…
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Resilient Leadership with Catherine Hebert
32:57
32:57
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“Sometimes I do explain and talk about our function as a first responder. Sometimes we see, we're exposed to really tragic personal stories. We witness, you know, some particularly traumatic incidents.” - Catherine Hebert What life experiences have shaped your approach to how you lead? How would you describe yourself as a leader? Today’s guest shar…
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Partnerships in Education: New Zealand and Japan collaborations with Misa Kitaoka
52:18
52:18
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Misa Kitaoka is the Director of Education at Education New Zealand (ENZ) in Japan. She shares her experiences and insights into fostering educational exchanges between New Zealand and Japan. Misa highlights the role of lifelong learning and the changing dynamics of Japanese education that will surely influence what education exchange between New Ze…
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"It’s easy to get wrapped up in our own heads..” - Lisa Mitchell Feeling low energy lately? Or in the recent past? Then tune into this episode. It’s is a short and sweet solo with yours truly. I’m sharing a bit about a recent personal struggle and what has turned out to be the antidote. In this episode of Talent Management Truths, you’ll discover: …
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Iterating Employee Experience with Sarah-Jayne Lehtinen
30:20
30:20
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“We always have to be going back and looking at what are we doing? Is it working? Why or why not? -Sarah-Jayne Lehtinen Do you have an approach for ensuring a continuous feedback loop when it comes to employee experience? How do you and your HR team navigate adapting to business needs? In today’s episode, my guest and I delve into the importance of…
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AI’s Impact on L&D and Workplace Roles with Josh Cavalier
38:50
38:50
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"AI should be an enhancer, not a replacement." -Josh Cavalier In today's digital age, how is your organization adapting to the artificial intelligence revolution? Are your teams leveraging AI to optimize efficiency and enhance human interaction, or are you struggling with the implementation maze? In today’s episode, my guest and I delve into the tr…
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The Why in Leadership Competencies with Sara Lockhart
33:28
33:28
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“If you don't share those consistent expectations [with leaders], then you can't expect a consistent employee experience, right?” -Sara Lockhart In today's evolving business landscape, how is your organization prioritizing leadership development? Are your leaders equipped with the core competencies needed to navigate modern challenges, or are you g…
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At the Intersection of HR, Education and AI with Mike Guglielmo
37:56
37:56
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“I want new, fun, exciting learning for my students.” Mike Guglielmo Are you intrigued by the intersection of education, HR and AI? If so, you’re in luck! In today’s episode, my guest shares insights into how these things are connecting in new ways. My guest is Mike Guglielmo. Mike is the Assistant Director for Executive Programs at Temple Universi…
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How to Help Leaders Give Honest Feedback with Abby Hamilton
29:21
29:21
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“I think the most important thing is that people just want to know the truth most of the time, even if that truth might sting a little bit at the moment." -Abby Hamilton How do you prepare your organization’s leaders to give feedback well? Do your leaders do a good job with feedback? Or do they struggle - either because their heads are in the sand …
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Supporting the Legal Department with Brad Beuttenmiller
28:19
28:19
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28:19
“Sometimes you have to be willing to kind of broaden your horizons a bit and think a bit outside the box in terms of finding someone who may not have the experience that you're looking for but who you think nonetheless has great skills and could grow into that role." - Brad Beuttenmiller How do you keep your team thriving in a landscape where the s…
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Tackling Japan: Rugby Legends Beauden Barrett and Aaron Smith on life in Japan and playing for Toyota Verblitz
55:22
55:22
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55:22
Join us for a face to face interview with Toyota Verblitz players Beauden Barrett and Aaron Smith. The boys share their insights into the deep-rooted respect within Japanese culture and sports, and how these athletes navigate their lives on and off the field in Japan. Plus, hear their personal journeys from small-town New Zealand to the internation…
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Aligning People and Business Strategies with Cindy Thomas
29:44
29:44
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"I think that business strategy is important, but the people strategy is equally important to support the business strategy. So when the business strategy evolves, you have to evolve the people strategy." - Cindy Thomas How well does your people strategy align with the overall business strategy for your organization? Are you part of the process up …
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Cultivating Coach-LIke Leaders with Lisa Mitchell
10:41
10:41
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" ‘Cultivate’ and ‘culture’ come from the same root. So, cultivating coach-like leaders is about nurturing a culture that values coaching.” - Lisa Mitchell For today’s episode, I’m flying solo! Sharing with you what I know to be true when it comes to cultivating coach-like leaders. So many organizations are trying to help their leadership teams bec…
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Advocacy and Allies: Building Lasting Stakeholder Relationships with Melissa Law
41:38
41:38
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41:38
“Our purpose and our value is to be able to diagnose and consult and create something valuable and meaningful. It is not our role, and our value does not come from taking orders and just doing what people say.” - Melissa Law Ever been frustrated with talent initiatives that get built but don’t make it across the finish line when it comes to impleme…
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Peeling back the layers of the fresh produce market in Japan with Jessica Tisch
55:23
55:23
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Jessica Tisch, Japan Country Manager for Freshco, joins us to share the lay of the land in the fresh produce sector in Japan. We traverse the topics of the “biggest lake in Japan”, Lake Biwa to candid conversations with Kansai taxi drivers. In this episode, we “peel back the layers” of this market in Japan. As the Country Manager in Japan, Jess sha…
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Matrix Reporting Structures with Allison Mairena
30:06
30:06
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“[A matrix reporting structure] really requires both sets of managers to…have alignment around an individual’s goals.” -Allison Mairena Have you ever been in a matrix reporting relationship? It can be very frustrating if both leaders are not aligned. In today’s episode, my guest gives us a peek into how her organization manages matrix reporting. My…
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Working WITH Short Employee Tenure with Jamie Bruno
34:15
34:15
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“We’d love to hire someone and have them stay 6-8 years, but when it’s not the reality anymore, then shifting that paradigm and mental model [is important.] -Jamie Bruno The job market is constantly in flux. Sometimes it’s an employer’s market, sometimes a candidate’s market, sometimes it’s balanced. One trend that is here to stay is the overall de…
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Barking up the right tree! The K9 Natural success story of selling premium pet food in the Japan market
38:36
38:36
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38:36
We dive into the fascinating world of pet ownership and dog trends in Japan with our guest, Takayuki Ichikawa, from K9 Natural, a premium New Zealand pet food product being sold in the Japan market. Takayuki shares insights into the growing humanization trend for pets in Japan, where they are treated as valued family members. We also explore the su…
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“When you aren’t bringing in direct revenue…you need to make that connection between what it is you do do and how you help enable the business to meet goals…and how HR functions link into that.” -Nancy Tavares HR and L&D are not typically revenue generators. AND they had huge value to organizations, as you and I both know well. Today’s guest beauti…
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Virtual Learning Best Practices with Cindy Huggett
41:20
41:20
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“What do they need a facilitator for vs. something they can learn on their own?” -Cindy Huggett Virtual online training has been around for decades now. And yet many organizations firmly resisted it beyond those annual mandatory trainings. Covid pushed many outside their comfort zone to finally start to leverage technology and yet the quality of vi…
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The Fully Flex Workplace with Krista Pell
38:30
38:30
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38:30
“We trust first.” -Krista Pell How has your organization handled the whole RTO question? Are people on board with the arrangement in place, whether that’s 3 days in office, or only 1 - or something else entirely? In today’s episode, my guest gives us a peek into an organization that considers itself “fully flex.” My guest is Krista Pell. Krista is …
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The Gift of Intensive Coach Training for HR Leaders with Kacy Wickenhauser
37:42
37:42
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“I thought I was coaching by prescribing solutions.” -Kacy Wickenhauser Have you ever felt pulled into the drama weeds with your clients - the stakeholders who rely on you as an HR or Talent professional? Me too:) In today’s episode, my guest shares how she has been able to shift from a prescriber of advice to a coach-like HR leader and the impact …
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New Zealand forestry and Japan with Tony Clifford
51:02
51:02
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51:02
We are thrilled to bring you a wonderful Jandal: Tony Clifford, who is sharing his experience of working with a Japanese corporation for 30 years. That’s quite some dedication to the relationship between both countries that we don’t often see. You will love Tony’s insights, tips and advice for those who are just getting started, levelling up, or wo…
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Are You An Order-Taker? with Lisa Mitchell
13:03
13:03
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13:03
“We tell ourselves the story that strategy is Big! Complex! Hard! Time-consuming!” -Lisa Mitchell Do you ever just give in to a client’s demands because you don’t want to be seen as “pushing back?” Today’s episode is a solo one about your STRATEGIC VALUE as a Talent, HR or L&D professional. And it’s about what gets in our way of being strategic. I’…
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Measuring Your Recruitment Maturity with Liza Voticky
47:34
47:34
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47:34
“More often that not, talent acquisition is tucked into HR as a function that everyone has to tolerate vs. a strategic arm of the organization.” -Liza Voticky Without the right people in the right place at the right time, your organization cannot meet its objectives. Today’s guest approaches the discipline of Talent Acquisition as a strategic and e…
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Hiring to help your business succeed in Japan with Kerry Ellis
42:42
42:42
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We sit down with the insightful Kerry Ellis, a Senior Business Partner at Decipher Group in Christchurch, who has extensive experience in both New Zealand and Japan. Kerry shares fascinating stories and valuable insights about engaging with the Japanese market, understanding cultural differences, the importance of all kinds of diversity in business…
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“Culture is not owned by HR, it’s owned by every single leader.” -Jessica Bacher What is your organizational culture like? Who drives it? Who sees themselves as driving it? In some companies, people look to HR to take the lead - or the blame - on company culture. In this episode, my guest and I explore how HR can support culture with an innovative …
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Entrepreneurial Culture by Design with Casey Oware
36:47
36:47
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“If you continue to always look at it like a start-up, you are always growing to be better.” -Casey Oware How entrepreneurial is your organization? And what do entrepreneurial behaviours actually look like in different company cultures? In today’s episode, we explore this theme in an organization that still thinks of itself as a start-up - by desig…
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From Fukuoka to Auckland - Technology collaborations between Japan and New Zealand with Pam Ford
41:07
41:07
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41:07
We are getting the download on the tech collaborations between Japan and New Zealand in this episode with guest, Pam Ford from Tātaki Auckland Unlimited. Pam shares the potential that is waiting for New Zealand tech businesses in exciting markets like Japan and how cities like Auckland, Fukuoka and Tokyo are working together at this subnational lev…
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Creativity by Constraint with Natalia Matusevscaia
42:39
42:39
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42:39
“Creativity doesn’t exist when you don’t have constraints.” -Natalia Matusevscaia Have you ever been frustrated when you were down a team member or were low on other resources or funds? What was the gift in that situation? Chances are, the constraint you were faced with helped you be more creative and innovative. Today’s guest shares clear examples…
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“A lot of HR projects fail because we haven’t asked the right questions.” -Sarem Yesus When you come into a new organization as the lead for Talent and People, how do you decide where you should start? In today’s episode, my guest shares why she focused on understanding engagement first, before moving on to look at other core programs and systems. …
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Game Changers: Bridging language gaps in Japan rugby through translation with Doug Picken
57:49
57:49
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Doug Picken is an exceptional individual with unique insights into the world of rugby translation and the cultural intricacies of Japan and New Zealand. In his position as a translator for the DynaBoars rugby team, Doug helps his team to tackle the linguistic and cultural differences daily. We love his passion for wearing the jersey in promoting Ja…
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People as Force Multipliers with Ken Finneran
39:07
39:07
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39:07
“Are we learning as fast as the business is changing?” - Ken Finneran Do you see yourself as a MULTIPLIER? As a Talent leader, you should. Consider the impact your work has on all the people in your organization. It’s why I produce this podcast week in and week out - to provide you with learning and inspiration so that you can be the best multiplie…
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The High-Risk High-Reward Workplace with Susan Ways
42:40
42:40
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42:40
“There’s something really magical about the building of something .” - Susan Ways Have you ever been drawn to a high-risk opportunity because you loved the idea of getting to pioneer something completely new? I know I have - and so has today’s guest! Together we discuss her experience of working for several start-ups, some of which didn’t end up su…
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Costco as a distribution strategy in Japan with Jason Allen, Cookie Time
1:04:51
1:04:51
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1:04:51
Cookie Time is making waves in Japan and Jason Allen, Representative Director, shares how this came to be. If you are thinking of having Costco as part of your product distribution strategy then this episode is for you. We are so proud of the work that Cookie Time has done in Japan over the past 10 years and excited to see what they achieve next. S…
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Getting Stakeholder Buy-in with Lisa Mitchell
14:27
14:27
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“Given Talent Leaders are stuck in the sticky organizational middle, EVERYONE is a stakeholder.” - Lisa Mitchell How can we make the buy-in part of the process EASIER and more ELEGANT? Today’s episode is a solo one. The need for stakeholder buy-in is constant for all Talent leaders. Yet there are common pitfalls and mistakes made that make some ini…
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The Culture Impact in an Employee-owned Business with Kristi Spindler
32:06
32:06
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“A company doesn’t have to be employee-owned to give your employees a voice.” - Kristi Spindler Do you like ESOPs? Most people do. Wondering if it’s small alien species on a planet in the Star Wars universe? Nope. ESOP stands for Employee Stock Ownership Plan, and it’s an acronym used frequently by wholly employee-owned companies. In today’s episod…
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People-centred Programs with Lisseth Zouhbi
31:27
31:27
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“There’s an increasing need for organizations to focus on developing people-centred programs that focus on the values and culture of the organization.” - Lisseth Zouhbi What does people-centred describe to you? How do you actually make your HR and Talent programs even more people-centred? Today’s guest shares her philosophy on this, as well as some…
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Democratizing Transformation with Suzanne Knight
43:20
43:20
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43:20
“If you democratize the transformation so that there can be true ownership amongst every leader and every person…it will be more successful than if you outsource it to one team.” -Suzanne Knight What does transformation mean to you when it comes to organizations? Do you ever wonder if maybe there are some transformational “secrets” you haven’t unco…
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Delivering excellence in Japan's freight industry with Motoko Murata
48:22
48:22
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48:22
Motoko Murata is the country manager for Mainfreight in Japan. Together we delved into what is making Mainfreight stand out in the ultra competitive area of international freight in Japan. Motoko shares the importance of quality in cargo delivery, investment in technology, and the significance of collaboration and customer communication for smooth …
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Navigating Your Own Crisis or Grief While Supporting Others with Leanne Schultz
41:07
41:07
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“HR is the cone of silence…you take the weight of a lot of people’s emotions.” “When you are in a space in your own life, when things are piling up, as an HR professional who is perceived to have all the answers, where can you go?” -Leanne Schultz Have you had to deal with grief or personal crisis while still working and while people are still look…
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It Sucks and I'm grateful with Lisa Mitchell
6:12
6:12
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“Funny how this life works. Things can suck and be gratitude-inspiring at the same time..” -Lisa Mitchell What sucks and what is the associated gift you are grateful for? Today’s episode is a solo one with yours truly, Lisa Mitchell. Think of it as a bit of an audio diary entry I thought I’d share with you as food for thought in case you are strugg…
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Wai Mānuka's awesome adventure: From the America’s Cup to Tokyo's taste buds
37:14
37:14
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Joe Harawira is co-founder of Wai Mānuka, a premium non-alcoholic beverage company. We talk about Wai Mānuka's success in both New Zealand and Japan, their collaborations, and their plans for expansion. Join us as we dive into the world of business relationships, trust, and partnerships in Japan. In this episode you’ll hear: How the idea for Wai Mā…
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Effective Relationships with Lorie Hulsey
38:46
38:46
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“I don’t always tell them what they want to hear…I have to have that trust and relationship to get people to be honest with me so I can be honest with them and how do we move forward with that.” -Lorie Hulsey How do you like being the person who sometimes has to say no to people? Do you dread it? Accept it? Enjoy it? :) Today’s guest makes the case…
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