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Experience This!
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Welcome to Experience This! where you’ll find inspiring examples of customer experience, great stories of customer service, and tips on how to make your customers love you even more. Always upbeat and the definitely entertaining, customer retention expert Joey Coleman and social media expert Dan Gingiss serve as your hosts for a weekly dose of positive customer experience. This show will help you attract and keep more customers so you can grow your business, increase your profits, and have m ...
 
The Elite Advisor Blueprint® is a podcast dedicated to sharing the "blueprint for success" in the independent financial advising world. Based on Brad's decade of experience consulting the top advisors in the US, that could mean doubling your revenue, doubling your vacation, or BOTH! Continuing the successful formula of idea sharing that led Advisors Excel to be the #1 player in its industry, Brad distills the best advice from top thought leaders and applies it to the world of independent fin ...
 
The Salesman Podcast is the world’s most download B2B sales and selling podcast. Will Barron interviews the world’s leading influence, body language, psychology and sales experts to give you the information YOU need to close more deals and make
 
Voices of CX is a weekly podcast hosted by Worthix CMO and Editor in Chief of the Voices of CX Blog, Mary Drumond where she interviews top marketers, industry experts, thought leaders, and best-selling authors on how their markets overlap with Customer Experience. Our topics focus on technological innovations in data science, market research and surveys; behavioral analytics and design; the implementation of Artificial Intelligence for marketing platforms, and how all these factors are revol ...
 
The Salesman Podcast is the world’s most download B2B sales and selling podcast. Will Barron interviews the world’s leading influence, body language, psychology and sales experts to give you the information YOU need to close more deals and make
 
Welcome to "What Does She Know?", a podcast created by Brianna Zúñiga, a 20 year-old college student at Columbia University who talks all things politics and culture. Support this podcast: https://anchor.fm/whatdoessheknow/support
 
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Ryan Hanley: The Podcast
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Agency Nation is the leading digital publication helping insurance professionals dominate marketing, sales and technology in the modern marketplace.
 
The “Focus on Customer Service” podcast features brands who are offering amazing customer service via social media. It is hosted by Dan Gingiss (@dgingiss).Lots of people are talking about content and marketing on social media, but this podcast will focus on the other side of social that many brands overlook – customer service. At first only the channel of last resort – when other service channels failed – social media is quickly becoming the channel of first resort for many customers, requi ...
 
Behind the scenes is a live Internet radio show and podcast dedicated to creators and artists. We have guests come on the air from all forms of entertainment to talk about their back stories and how they got started in their current profession. The guests range from major movie stars to youtubers and each offer a unique brand of advice. BTS also offers new artists a place to show off their work and talent. All of the music that we play during our breaks is provided by original musicians look ...
 
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Vocalist, Former Youtuber & Columbia University Computer Science major, Joey Gatto, joins me on this week's episode. Starting from waiting in lines at Playlist Live to meet Joey's collab channel, SDK in 2013, to attending the same school and having the opportunity to interview him is surreal. We talk about his trajectory, starting from AV club, ...…
 
Learn how sometimes what you see isn’t necessarily wise to believe, how to create a remarkable experience in a commoditized industry, and why the sense of smell plays a huge role in brand perception. Bite-Sized Delight From the Episode: • Experience a deepfake - a frightening trend in video creation that requires viewers to be skeptical of what ...…
 
Brian Solis is a world-renowned digital anthropologist, keynote speaker, and bestselling author. Solis has studied and influenced the effects of emerging technology on businesses, marketing and culture. His research, talks and books help executives and also everyday people better understand the relationship between the evolution of technology a ...…
 
Noel Wax is a former CBS Sports executive turned entrepreneur. Noel is the President and co-founder of GroundSwell Group. On this episode of the show with Noel we’re working through some of the most useful but underrated sales success habits. Resources: GroundSwellGroup.com Noel on Linkedin @iamnwax Transcript: Speaker 1: Coming up on today’s e ...…
 
Noel Wax is a former CBS Sports executive turned entrepreneur. Noel is the President and co-founder of GroundSwell Group. On this episode of the show with Noel we’re working through some of the most useful but underrated sales success habits. Resources: GroundSwellGroup.com Noel on Linkedin @iamnwax Transcript: Speaker 1: Coming up on today’s e ...…
 
Disclaimer: *Please listen to the introduction of the episode, if you have any kind of qualm or hesitation before listening. The goal of this conversation is to engage critically, and to express differing thoughts. If you do not care to listen to opinions and arguments you disagree with, this podcast episode is probably not for you. As much as ...…
 
Learn about the benefits of rewriting your message to acknowledge your customers’ behavior, the pros and cons of sharing your email address, and the perils of always being connected. Bite-Sized Delight From the Episode: • Pay Attention to Your Customers’ Shifting Behaviors - Netflix’s show Nailed It! acknowledges the shift towards binge-watchin ...…
 
Stacy Sherman is known for her expertise in designing and implementing succesful customer-centric programs that differentiate B2C and B2B brands beyond price. She's currently head of customer experience and employee engagement at Schindler Elevator Corporation, where she's contributing to year by year revenue growth and portfolio protection. Ot ...…
 
Watch the YouTube video at the top of the show notes page, to see Chris’s screen as he walks you through The 4 Disciplines of Execution! On today’s podcast, I’m talking to Chris McChesney. Chris is the Global Practice Leader of Execution for Franklin Covey, where he serves as one of the primary developers of The 4 Disciplines of Execution - a f ...…
 
Today I'm joined with the awe-inspiring Deja Foxx, activist, organizer, badass, future POTUS, and friend. Deja is the creator of @genzgirlgang, an online community redefining sisterhood, and @elriohap, a student-led group helping teens take control of their health, providing free confidential birth control and testing. Deja's motto is the deman ...…
 
Learn about the future of customer engagement, why it pays to read the fine print, and how human-to-human interactions are the key to customer experience success. Bite-Sized Delight From the Episode: • Learn What Your Customers Really Want - SAP Customer Experience has a new website - The Future of Customer Engagement and Commerce - that offers ...…
 
Neal Schaffer is a leading authority on helping businesses through their digital transformation of sales and marketing through consulting, training, and helping enterprises large and small develop and execute on social media marketing strategy, influencer marketing, and social selling initiatives. Fluent in Japanese and Mandarin Chinese, Neal i ...…
 
Scott Ingram is the host of the Sales Success Stories Podcast. On this episode of the show I’m asking Scott which is important to sales success, the internal elements such as mindset or the things that we’re less in control of like business relationships. Resources: Top1.fm 2019 Sales Success Summit Apple: Sales Success Stories podcast Book: Sa ...…
 
Scott Ingram is the host of the Sales Success Stories Podcast. On this episode of the show I’m asking Scott which is important to sales success, the internal elements such as mindset or the things that we’re less in control of like business relationships. Resources: Top1.fm 2019 Sales Success Summit Apple: Sales Success Stories podcast Book: Sa ...…
 
Joining me on the third episode of this season are Simon Geisker and George Du, NYU Tisch Film & Television third-years. When we met back in 2016, I watched their incredible partnership form. Here they are now, three years later, with a documentary on agricultural farming, GMOs, and the myths of climate change. The two went on a 47-day road tri ...…
 
Learn about one of the biggest annoyances in air travel, treating your most loyal customers poorly, and the importance of learning all you can about your customers. Bite-Sized Delight From the Episode: • Consider How You’re Treating Your “Middle Seat” - on airlines, the middle seat is the worst customer experience. How are you using creativity ...…
 
Ryan is a Global Keynote Speaker and Managing Partner of InfluenceTree, a personal branding accelerator that teaches people how to build their brand, get featured in publications, and grow their social media following. Ryan’s clients include New York Times bestselling authors, venture capitalists, and Fortune 500 executives. His 3-1-3 Method an ...…
 
I spoke to the host of “It’s Been a Minute” on NPR, Sam Sanders. And he told me to go into consulting. See now, the conversation didn’t exactly go this way, but we did talk about the very real financial burdens post-grad. Connect with me! Website: www.brizun.com Instagram: @brizun Twitter: @briannazuniga Youtube: Brianna Zúñiga Facebook: @whatd ...…
 
Learn about an entertainment spectacle with some baseball in the middle, building a culture of experience, and how to be successful by standing out. Bite-Sized Delight From the Episode: • Find Ways to Make the Required Elements of Your Business Remarkable - at every turn, look for ways to inject excitement into the mundane and create lasting me ...…
 
Melanie Deziel, the founder of StoryFuel, is an international keynote speaker and a lifelong storyteller, recognized as one of the world's leading experts in native advertising and branded content. As a speaker, she's taught marketers around the globe to think like journalists and tell better brand stories. She is a member of the National Speak ...…
 
Monica Potter is an American actress. She is known for her starring roles in the films Con Air, Patch Adams, and Along Came a Spider. She also appeared in the horror films Saw and the 2009 remake of The Last House on the Left.By Joey Mas.
 
Get ready for Season 4 of the Experience This! Show, with your hosts Joey Coleman and Dan Gingiss.By Joey Coleman & Dan Gingiss.
 
Nir Eyal writes, consults, and teaches about the intersection of psychology, technology, and business. The M.I.T. Technology Review dubbed Nir, “The Prophet of Habit-Forming Technology.”Nir founded two tech companies since 2003 and has taught at the Stanford Graduate School of Business and the Hasso Plattner Institute of Design at Stanford. He ...…
 
Welcome to Season 3 of “What Does She Know?” We’re starting off this season and semester discussing intention, and people getting in the way of living your best life!!! Summers away from campus are great to reflect on relationships with yourself and those around you, and the person you want to be in this new semester. However, people can be mea ...…
 
Jeannie’s motto “Creating Fewer Ruined Days for Customers” has been adopted by business leaders who have benefited from her inspiring keynotes, her pioneering CX Cultural Transformation program, and her workshops and webinars. Customer Thermometer called Jeannie’s presentation on “Meaningful Micro-Interactions” one of the top five TED Talks on ...…
 
Marcus Sheridan is an international keynote speaker and author. On this episode of the show Marcus shares how we can leverage video as a tool throughout the sales process to get more attention and win more business. Resources MarcusSheridan.com Marcus on Linkedin @TheSalesLion The post #638: How To Use VIDEO Within The Sales Process With Marcus ...…
 
Marcus Sheridan is an international keynote speaker and author. On this episode of the show Marcus shares how we can leverage video as a tool throughout the sales process to get more attention and win more business. Resources MarcusSheridan.com Marcus on Linkedin @TheSalesLion The post #638: How To Use VIDEO Within The Sales Process With Marcus ...…
 
In today’s conversation, I finally get the chance to sit down for a long overdue conversation with Bo Eason. Bo has one of the most unique back stories of any guest we’ve had on the show. After college, he was drafted by the Houston Oilers and played safety for them before a premature knee injury ended his career. After the NFL, Bo aspired to b ...…
 
Dr. Robert Glover, author of “No More Mr. Nice Guy: A Proven Plan For Getting What You Want in Love, Sex and Life” and has over 30 years of experience as a therapist, coach, educator, and public speaker. On this episode of The Salesman Podcast Robert explains what a “covert contract” is and how it’s holding you back from being assertive and cru ...…
 
Dr. Robert Glover, author of “No More Mr. Nice Guy: A Proven Plan For Getting What You Want in Love, Sex and Life” and has over 30 years of experience as a therapist, coach, educator, and public speaker. On this episode of The Salesman Podcast Robert explains what a “covert contract” is and how it’s holding you back from being assertive and cru ...…
 
For over a decade, Joey has helped organizations retain their best customers and turn them into raving fans via his entertaining and actionable keynotes, workshops, and consulting projects. He has a long history of energizing and motivating audiences to enhance their customers’ experiences. He is an award-winning speaker at both national and in ...…
 
We start off discussing Vapes and Vaping, then talk about moving from newbie to professional photography. What should you buy?By Joey Mas.
 
Tiffani Bova is the growth and innovation evangelist at Salesforce and the author of the Wall Street Journal and bestselling book GROWTH IQ: Get Smarter About the Choices that Will Make or Break Your Business.Bova was recently named to Thinkers50’s Radar Class of 2019 and was Thinker of the Month in December 2018. She has appeared on MSNBC and ...…
 
In today’s conversation, I grab some time with Carl Richards. For those of you unfamiliar with Carl, he is a CFP and creator of the Sketch Guy column, which has appeared weekly in the New York Times since 2010. Carl and his work have also been featured on Oprah.com, and Forbes.com and he frequently keynotes at financial planning conferences aro ...…
 
Josh is Co-Founder and CEO of Sales DNA, and former Head of Business Development for Basecamp. He is an expert in helping sales leaders, CEO’s and founders create systems to generate a steady flow of meetings each month with qualified buyers.. On this episode of The Salesman Podcast Josh returns to continue explaining via a real life case study ...…
 
Josh is Co-Founder and CEO of Sales DNA, and former Head of Business Development for Basecamp. He is an expert in helping sales leaders, CEO’s and founders create systems to generate a steady flow of meetings each month with qualified buyers.. On this episode of The Salesman Podcast Josh returns to continue explaining via a real life case study ...…
 
Something about turning twenty radically changes your role in the world––often times, there is an added sense of autonomy in making sh*t happen, an added sense of agency in relationships with family, and an entirely new relationship with the rest of the world. Lately, I've felt like entering my twenties has required me to step into bigger roles ...…
 
Jordan Stupar is the CEO of the Sales Domination System a CRM and lead gen solution. On this episode of the show Jordan explains why most sales people suck at following up and the step by step process to start following up like a sales savage. Resources: DominateSales.com JordanStupar.com Jordan on Instagram The post #635: How to FOLLOW UP Like ...…
 
Jordan Stupar is the CEO of the Sales Domination System a CRM and lead gen solution. On this episode of the show Jordan explains why most sales people suck at following up and the step by step process to start following up like a sales savage. Resources: DominateSales.com JordanStupar.com Jordan on Instagram The post #635: How to FOLLOW UP Like ...…
 
Marty Wilson is a former pharmacist who became an award-winning advertising copywriter then a full-time stand-up comedian for 8 years before becoming a best-selling author and in-demand speaker. On this episode of the Salesman Podcast Marty explains how humour can be used as a tool in B2B sales to break through the noise and get noticed. Resour ...…
 
Marty Wilson is a former pharmacist who became an award-winning advertising copywriter then a full-time stand-up comedian for 8 years before becoming a best-selling author and in-demand speaker. On this episode of the Salesman Podcast Marty explains how humour can be used as a tool in B2B sales to break through the noise and get noticed. Resour ...…
 
James and I discuss the future of classic movie theaters amond other industry topics.By Joey Mas.
 
Prof. Daniel Levitin is an award winning neuroscientist and author. On this episode of The Salesman Podcast Daniel explains why multitasking is bad, a number of reasons you should put your phone down and the secret science to becoming incredibly productive. Resources: Book: The Organized Mind: Thinking Straight in the Age of Information Overloa ...…
 
Prof. Daniel Levitin is an award winning neuroscientist and author. On this episode of The Salesman Podcast Daniel explains why multitasking is bad, a number of reasons you should put your phone down and the secret science to becoming incredibly productive. Resources: Book: The Organized Mind: Thinking Straight in the Age of Information Overloa ...…
 
A brief update, solo episode sharing my latest thoughts on being home and failing for yet another summer. I talk my fundraiser for Melaleuca Elementary School, my research project, and the obstacles I've faced with them both. Connect with me! Website: www.brizun.com Instagram: @brizun Twitter: @briannazuniga Youtube: Brianna Zúñiga Facebook: @w ...…
 
Chris Smith is a sales and marketing expert, USA Today bestselling author and co-founder of Curaytor. On this episode of the Salesman Podcast Chris shares how software and what tools modern, internet based B2B sales professionals really need to close business in their marketplaces. Resources: Curaytor.com Book: Chris on Linkedin @Chris_Smth Boo ...…
 
Chris Smith is a sales and marketing expert, USA Today bestselling author and co-founder of Curaytor. On this episode of the Salesman Podcast Chris shares how software and what tools modern, internet based B2B sales professionals really need to close business in their marketplaces. Resources: Curaytor.com Book: Chris on Linkedin @Chris_Smth Boo ...…
 
Joey Coleman is the author of the Wall Street Journal best seller Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days and is customer experience expert. On this episode of The Salesman Podcast Joey explains how we can take new customers and turn them into live long advocates which substantially increases your chances of ...…
 
Joey Coleman is the author of the Wall Street Journal best seller Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days and is customer experience expert. On this episode of The Salesman Podcast Joey explains how we can take new customers and turn them into live long advocates which substantially increases your chances of ...…
 
Roger Love is the number one vocal coach in America having worked with the likes of John Mayer, Bradley Cooper, Reese Witherspoon, the cast of Glee and many other Oscar and Grammy award winners. On this episode of the show Roger explains the power of using our voice as a tool to influence and demand […] The post #630: Vocal Influence Secrets (N ...…
 
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