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On the show you can expect to hear from everyone: from the intern, to the IT audit director, CAE and audit committee members because all of their opinions are important. We’ll talk about integrating tech into audit, how to get quick wins, the latest SOX guidance and whatever other topics the guests want to talk about and whatever you want to hear about. Be sure to subscribe to the show in whatever you’re listening to it on now and we’ll talk to you soon.
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Rooted Recovery Stories

Promises Behavioral Health

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Rooted Recovery Stories features compelling tales of triumph over the storms of life. Guests share their unique stories of adversity, resilience and personal transformation in candid conversations, offering a profound and uplifting experience so that others might find hope and encouragement!
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Let's Talk Quality

Hemish Ilangaratne

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“Let’s Talk Quality” is a podcast that seeks to shine a light on quality assurance, a profession that acts as the cornerstone for bringing safer medicine to patients. For life science companies to continue to develop life-saving medicines, a culture of good quality must be driven across the industry, whether that be an early phase gene therapy biotech or a global pharma organisation. This podcast aims to drive that mission forward through inviting industry leaders, experts, and visionaries t ...
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This week, our guest is Melissa Pici, Sr. IT Audit Manager at Syniverse. In this episode, Melissa discusses the best ways to find and develop the Next Gen Auditors within your organization. We touch on topics including candidate screening during recruitment, team upskilling, and the critical significance of passion, curiosity, and drive in the audi…
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In this episode Patrick hosts Sam Temple, widely known for her spot on the H3 Podcast. Sam was diagnosed with OCD in 2020, and she speaks on how it has affected her life as well as her family, as her mother, grandmother, and great grandmother also had the same diagnosis. Sam elaborates on things that help her combat the condition like exposure ther…
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On this week’s episode of Rooted Recovery Stories, Patrick sits down with Ben “BTEK” Chung, co-founder of Kinjaz and former member of the Jabbawockeez, a world-famous dance group who first gained popularity from their 2006 appearance on “America’s Best Dance Crew”.Ben holds nothing back in this deep conversation ranging from impactful childhood tra…
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This week, our guest is Judson Aiken, Head of Risk and ESG Solutions at AuditBoard. In this episode, Judson delves into the realm of ESG and the SEC's climate-related disclosure rules. He discusses audit's role, where teams are on the maturity model, the timeline for compliance, and what Internal Audit should be doing next regardless of where they …
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On this week’s episode of Rooted Recovery Stories, Patrick sits down with Hollywood’s go-to stunt woman, Kimberly Shannon Murphy. As an award-winning stuntwoman, she was intimate with pain. For years, she propelled her body through dangerous spaces—medicating the trauma of her childhood sexual abuse with the adrenaline rush that came from pushing h…
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This week, our guest is Charlie Page, a curious value driven risk leader and Associate Director of Internal Audit at Verizon. In this episode, Charlie discusses how to issue audit reports faster. We explore methods for pinpointing bottleneck issues within audits, enhancing the data literacy of internal auditors, and contrasting the waterfall approa…
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In today's episode host Patrick Custer sits down with actor and musician, Kevin Quinn, while he opens up about his lifelong journey with Borderline Personality Disorder. From being misdiagnosed, falling into an identity crisis, to being in remission and having an extremely successful career, Kevin is now an advocate for mental health. Through Kevin…
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This week, our guest is Sanjay Vadlamani, Data-Driven Internal Audit & SOX Leader and ERM Expert. In this episode, Sanjay shares his thoughts on the reasons behind the lack of trust between companies and their audit departments. Additionally, we delve into his approach to the risk assessment process, the significance of continuous monitoring, and f…
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On this week’s episode of Rooted Recovery Stories, Patrick sits down with Nashville-based musician and human rights advocate, Lou Ridley. The pair speak on how Lou's surroundings at a young age led to her being sexually assaulted and how those same surroundings led her to think that what happened was normal or her own fault which led to more harmfu…
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This week, our guest is Michele Variale, Chief Audit & Risk Officer at Telepass. In this episode, Michele shares insights into his department’s innovative approach to crafting audit reports. They've revolutionized the process by adopting a hybrid method, merging traditional written reports with concise video summaries. He highlights how this strate…
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On this week’s episode of Rooted Recovery Stories, Patrick sits down with actor, John Schaech. The pair start by touching on how John got into the movie industry and what led him down that path. Johns opens up about an encounter that happened early on where a director took advantage of him and how the shame from that spiraled into drinking and subs…
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Joe Franchetti, President of the Society of Quality Assurance (SQA), shares his vision for the SQA and the wider quality assurance industry, emphasizing the importance of collaboration and expanding relationships with international quality colleagues and regulators. Joe highlights the need to attract and educate younger professionals about the fiel…
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This week, our guest is Kimberly Phegley, Chief Audit Executive at FirstBank. In her episode, Kimberly discusses the importance of CPA groups, her process of hiring and retaining new employees, and the challenges she faces as a CAE. Be sure to connect with Kimberly on LinkedIn. Also, be sure to follow us on our new social media accounts on LinkedIn…
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On this week’s episode of Rooted Recovery Stories, Patrick Custer sits down with former NFL Defensive End, social justice advocate, published poet, essayist and artist, R.K. Russell. Russell discusses his childhood role models, the journey of rising the ranks in to the NFL, dealing with career ending injuries and the powerful moment he came out as …
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This week, Julio Tirado, Executive Vice President-Director of Internal Audit & Compliance at SpiritBank, joins the show. Julio is widely recognized within the internal audit community for his expertise in AI, machine learning, and cybersecurity. In this episode, we explore numerous opportunities presented by AI. We delve into specific applications …
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Doug Bopst is an award-winning personal trainer, author, speaker and business owner. Those credentials and accolades are a result of his own transformation. He is a former felon and drug addict, sentenced to years in jail due to his decisions.Doug sits down with Patrick to discuss the challenges that contributed to his abuse of substances, the vict…
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This week, Pat Niemann, Partner of Center for Board Matters at EY, joins the show. In this episode, Pat will explore pressing issues in cybersecurity, IA, and ESG in 2024. We'll discuss the impact of governance on AI, key questions the audit committee should pose to leadership, and cybersecurity implications under SEC rules. Be sure to connect with…
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This is very special episode. I was joined by Laurie Adami, a financial services exec who was forced to give up her career after a cancer diagnosis in 2006. After a 12 year battle fighting follicular non-Hodgkin lymphoma, and six lines of therapy, Laurie received a call from her oncologist, informing her about a new therapy called CAR-T, that was b…
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On this week’s episode of Rooted Recovery Stories, Patrick Custer sits down with former Rams NFL player, performance coach, and entrepreneur Todd Anderson. The two of them dive into what it was like for Todd after leaving the NFL and how he rediscovered his passion for health, wellness, and human performance. Todd also discusses the importance of s…
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This week, Amanda “Jo” Erven, the Director of Internal Audit Education at MSU of Denver, joins the show. With a focus on ethics and fraud training, Jo brings a wealth of experience to the table. This week, Amanda “Jo” Erven, the Director of Internal Audit Education at MSU of Denver, joins the show. With a focus on ethics and fraud training, Jo brin…
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In this conversation, Kimberly Wallbank, a quality systems consultant in the pharma & biotech industry, shares her insights and experiences in the world of contracting. She discusses the changes in the contracting market, the types of projects she takes on, and the shift towards remote and on-site work. Kimberly also provides advice on building a n…
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On this newest episode of Rooted Recovery, Patrick Custer sits down to talk with Intervention host, Zach Livingston. Before Zach was on TV, he talks about the long path it took before being able to help other people. Zach opens up about all parts of his journey to recovery including, getting addicted at a young age, fighting fires, flatlining, and …
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This week, Dr. Hernan Murdock, VP of Audit Content at ACI Learning, joins the show. In this episode, we're diving into Dr. Murdock's new book, "The Change Agent: Transforming Your Stale Internal Audit Department." During our discussion, we'll learn about his unique approach to writing the novel, gain insights into being a change agent, and explore …
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On this week’s episode of Rooted Recovery Stories, Patrick Custer is joined by nine-time Grammy nominee and five-time GMA Dove Awards Female Vocalist of the Year Natalie Grant an icon in Christian and gospel music. The pair speak on Natalie's recent collaboration with country music legend Dolly Parton and other exciting career highlights. Followed …
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This week I speak with Stan Russell, who explains how quality leaders can create a function that adds true value to an organisation. Stan provides practical advice for leaders to change perceptions and measure the strength of a quality culture. He also shares his leadership style and the importance of storytelling and analogies in articulating qual…
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This week, Richard Chambers, former president and CEO of the IIA and Senior Internal Audit Advisor at AuditBoard, joins the show. On this episode, we discuss his article 7 Strategic Risks That Threaten the Future of Internal Auditing. Our conversation delves into the various challenges confronting auditors today, such as issues with recruitment and…
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On this week’s episode of Rooted Recovery Stories, Patrick Custer is joined by World Famous, Big Time Rush Star, James Maslow. In addition to his role in "Big Time Rush," James Maslow has actively pursued a solo music career, showcasing his versatility as a singer, songwriter, and actor through other projects such as “Never Let You Down” - Cimorell…
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This week I was joined by Vaishali Shukla, VP of Global Quality Manufacturing at Kite Pharma. "Act locally but think globally”. This is the mindset that Vaishali has helped instil in her role to help harmonize processes, engage the global network, and create a 'one team' quality approach. Vaishali talks us through her journey in quality and some of…
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This week, our regular host, Trent Russell, takes a step back from the hosting duties today. Instead, we have the pleasure of having Clarissa Lucas, Thought Leader in Auditing with Agility and host of CTRLPhreaks, taking the reins as the host for this special episode. In this episode, Clarissa interviews Trent Russell, providing a fresh perspective…
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In this episode Patrick sits down with Lindsay Ell, a Canadian-American singer, songwriter, guitarist and television personality. Starting off, Lindsay speaks on her tour with Shania Twain and how she went from looking up to Shania as an inspiration to performing on the same stage. Lindsay quickly opens up about her recently diagnosed eating disord…
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This week, Jason Winters, AVP, IA Methodology & Innovation at Navy Federal Credit Union. In this episode, Jason discusses the successes and challenges faced by his Data Analytics team, outlines the AI plans for 2024, and explores upcoming innovations in the field. Emphasizing the importance of cultivating professional relationships, Jason delves in…
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This week, Daniel McCarville, Statistics Researcher and Audit Analytics Professional, joins the show. He is the Audit Data Analytics Lead at Crane Co. In this episode, Daniel delves into Benford's Law, exploring its impact on audits. He provides insights into the discovery and historical background of Benford's Law, discusses various use cases, and…
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This week, we are delving into the archives to showcase the invaluable insights from The Internal Audit Beacon Awards winners of 2022. On this episode, our guests—Hal Garyn, Rob Berry, Alaba Awolaja, Sara I. James, Dr. Rainer Lenz, Jenitha John, Jami Shine, Liz Sandwith, David Hill, Norman Marks, and Sundaresan Rajeswar—will generously share their …
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On this week’s episode of Rooted Recovery Stories, Patrick Custer talks to comedian and influencer, Kristina Hart, about growing up in a Persian family, religious trauma, therapy, and so much more. Kristina dives into her past struggles with addiction for the first time, and she shares how she overcame her addiction to create her much improved life…
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This week, Patty Miller, Former Chairman of the IIA and author, joins the show to discuss her book The Politics of Internal Audit. In this episode, Patty recounts intriguing anecdotes surrounding the political challenges faced by internal auditors. She shares how to develop better relationships, tips for relieving political pressure, and emphasizes…
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On this week’s episode of Rooted Recovery Stories, Patrick Custer is joined by the HomeReno expert and social media mogul, Daniel "Handy Dan" Sugden. And let us just say, it is FAR from boring. The two cover deep topics, including Daniel’s growing up without his dad and the impact it had on his development and decisions. He explains his prior need …
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This week, our guest is Sundaresan Rajeswar, Group Internal Audit Manager at TEYSEER GROUP. In this episode, Sundaresan explores the cultural differences among auditors and examines their influence on the internal audit process. We also discuss incentive plans, fraud, and changing the culture of audit. Be sure to connect with Sundaresan on LinkedIn…
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The always hilarious, fellow podcaster and well-known comedian, Amber Autry, joins Patrick Custer on this week's episode of the Rooted Recovery Stories Podcast. The two talk through Amber's life story, in between the uncontrollable laughter, as she opens up about her upbringing as well as her entrance into comedy. This episode is the perfect amount…
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As a biotech professional, how do you know that the questions you ask 'experts' are accurate? Is the answer based on explicit regulations? Or is it based on personal opinion, which has been formed by historical organisational practise? In this episode, Greg Furrow, Chief Quality Officer of Mustang Bio, discusses his mission to raise awareness aroun…
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This week, we'll be delving into the archives and featuring one of our most frequently played episodes. Mike Balbirnie, Chief Audit Executive at Regions Financial Corporation, joins the show. On his episode, Mike shares how to build a team at a large scale, how to be innovative within that team, and what resources he uses as a CAE. Be sure to conne…
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On this episode of Rooted Recovery Stories with Patrick Custer, former mega-church leader Pete Wilson joins Patrick as they dissect what it means to be addicted to acceptance and how his goal in life was always to do more healing than harm. The two cover huge topics like the differences between authenticity and transparency, grace versus mercy and …
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This week, we are delighted to have Norman Marks, a Thought Leader in Internal Audit, returning to the show. In this episode, Norman discusses the significance of expanding one's knowledge, emphasizes the importance of active listening for CAEs, and how to determine the risks when it comes to cyber security. Be sure to connect with on Norman Linked…
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This is a story about the journey of commercialization for BMS' first cell therapies approved for the treatment of blood cancer. Jason 'Jake' Treese, played a critical role in the development, approval and commercialization of Abecma and Breyanzi; two cell therapies which have now treated 4,700 patients in clinical and commercial settings - patient…
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This week, we're excited to present a special episode in partnership with the Audit 15 Fun podcast hosted by Jon Taber. Trent Russell and David Hill engaged in a lively debate on the optimal allocation of resources when establishing an audit department from scratch. Tune in to hear Trent advocate for investing in technology enhancements, while Davi…
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Artist and songwriter, Shaylen, joins this week’s episode of Rooted Recovery Stories to discuss her journey in the music business as a child star facing the pressures of body image and living with an eating disorder. She has now been able to grow into her own as a solo artist after years of hard work. Shaylen realized her love for music at a young …
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This week on the podcast I speak with Emily English, VP of Quality at Cartesian Therapeutics. Cartesian is a clinical-stage biopharmaceutical company developing RNA cell therapies designed to benefit the wide range of patients with cancer, autoimmune diseases, and respiratory diseases. We discussed RNA cell therapy and how Cartesian are bringing fo…
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This week, our guest is Dr. Jeremy Holley, Executive Vice President and Chief Audit Executive at Wintrust Financial Corporation. In his episode, Jeremy shares how he went from starting in IT internal audit to becoming a CAE. He shares tips on nabbing a seat at the table and highlights the importance of being okay with not always having all the answ…
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This week, our guest is Dr. Sabine Charles, Chief Executive Officer at Charles Financial Strategies and Chief Internal Auditor at Touro University. In this episode, Dr. Charles explores a diverse range of subjects related to enhancing emotional intelligence within the internal audit profession. The discussion spans topics such as distinguishing bet…
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On this episode of Rooted Recovery Stories, Patrick sits with pro baseball player turned country singer-songwriter Bryan Ruby. Bryan was the first professional baseball player to come out as gay, and he shares his journey from living a “double life” to being proud of who he is. After transitioning to a career in country music, Bryan founded the non…
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In this week’s episode of Rooted Recovery Stories, we're very excited to welcome our guest, Walker Hayes, a father, husband, and country music star, shares his story in conversation with Patrick Custer and co-host Brad Schmitt. Brad, who is entering over a decade of sobriety, is a writer for The Tennessean and has called Nashville home for many yea…
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