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3 Takeaways features insights from the world’s best thinkers, business leaders, writers, politicians, scientists and other newsmakers. Each episode ends with the 3 key takeaways the leading figure has learned over their career. Hosted by Lynn Thoman.
 
Companies around the world are using the Net Promoter System to deliver the voice of the customer to employees inside their operations and increase loyalty and customer lifetime value. Loyal customers spend more, stay longer and tell their friends about a company’s products and customer experience. The Net Promoter System Podcast, hosted by Bain Partner Rob Markey, digs deep into the insights and stories of leading Net Promoter practitioners and customer experience experts to find out how co ...
 
BFF with the Chef aims to unite a community of like-minded enthusiasts who want to cook beyond recipes, better understand ingredients and hone their techniques and culinary instincts to cook the food they really want to eat. Each week, Nicole invites a new blogger or culinary professional to her podcast for honest, candid conversations about what they’re cooking, eating and the knowledge, inspiration, and experiences behind it all.
 
Born in Cairo, Egypt. Karim Zidan began his career with the mindset to bring out Egypt's potential for greatness in the world of electronic music. After five years on guitar, Zidan made the transition from acoustic strings to the wonders of house music. The 19 year-old has only been DJing for 3 years. He first bought a Pioneer CDJ set just after his 16th birthday, then grew bored with it and progressed to the wonders of electronic live sets production on Ableton Live. Juggling between techno ...
 
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Former Commander of Afghanistan General (Ret.) Stanley McChrystal shares lessons from Afghanistan, the impact of the withdrawal, what makes a great leader and what he is most proud of in his career. Former Defense Secretary Robert Gates has described General McChrystal as, "Perhaps the finest warrior and leader of men in combat I have ever met." Le…
 
Steven Pinker shares why there is so much irrationality in the world – including conspiracy theories, and belief in fake news and medical quackery. Learn why he is optimistic about the future of democracy and the world, despite so much negativity and partisanship happening today. Steve is one of the world’s most renowned thinkers. He is a Harvard U…
 
NBA Deputy Commissioner and Chief Operating Officer Mark Tatum shares on the future of sports, enhancing the audience experience, virtual reality, gaming and e-sports. People are interested in what their favorite athletes and teams are doing off the court as well as on. Mark shares how entertainment driven strategies enhance the overall experience …
 
After the murder of George Floyd in May 2020, USAA took a public stance on racial justice. But Tony Wells, USAA’s chief brand officer at the time, says the organization’s conversation began privately. Given the company’s history of strong internal communication and employees’ deep sense of mission, Wells believed that they were set up for successfu…
 
Have you ever wondered how you could change someone’s mind or make something go viral? Jonah Berger shares what works to change people’s minds – even under almost impossible conditions – and how to make things “catch on.” Jonah Berger is a professor at the Wharton School of the University of Pennsylvania and an internationally bestselling author. H…
 
It’s tempting to attribute USAA's success to its special expertise in serving military personnel. But Tony Wells, USAA’s former chief brand officer, says it comes down to empathy for the unique challenges members face. In this episode, Tony shares how USAA lives its mission every day, how the company quickly adapted to support employees and custome…
 
Michael Clinton, former President of Hearst Magazines, provides practical advice on creating the life you want. Michael has created an extraordinarily rich and multi-layered life. He is the part owner of a vineyard in Argentina, a private pilot, and has traveled to 124 countries. Additionally, Michael has run a marathon on all seven continents. Whi…
 
Learn how Square Co-Founder Jim McKelvey successfully created and built Square, how (as a start-up) Square beat Amazon, and other tips he has for the 3 Takeaways audience. Jim shares why sometimes doing nothing is the best response. Square lets anyone with an iPhone, iPad, or Android mobile device and a bank account accept credit card payments. Jim…
 
Co-founder of BlackRock Barbara Novick shares how she and her co-founders built the largest investment management firm in the world with $9 trillion under management and clients in over 100 countries. Learn the keys to BlackRock’s success. Barbara transitioned from Vice Chairman of BlackRock to Senior Advisor in…
 
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