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Manufacturing is challenging, but if you are connected to a community of leaders, you can elevate your skills, solve your problems and grow your business! MakingChips was launched in 2014 to equip and inspire the metalworking nation. Hundreds of episodes and a million downloads later, it’s an industry-leading source of information, inspiration, and entertainment for manufacturing leaders of all types. It’s hosted by Jason Zenger and Nick Goellner, two multi-generational manufacturing leaders ...
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There is a widening disparity in the manufacturing industry: Insanely busy shops and shops that are barely treading water. In any business, there will always be companies that thrive and grow and those that don’t. But successful shops are doing something differently. In this episode of MakingChips, Kelsey Heikoop shares four things you can do diffe…
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We are melting our faces off with some hot sauces in this episode of MakingChips. Why? Because spices break down barriers. And as these hot sauces break down our mouths, you may just get some answers you weren't expecting about everything from mental health to making investments. So join us as we work our way through a Lethal Dose of The Hottest Sa…
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We’ve moved on to medium sauce and we are on FIRE. We’re in manufacturing, so the MakingChips podcast covers all things manufacturing. But we’re also human, and we value the importance of being transparent and talking about things like mental health. So in this episode of MakingChips, we cover some of the most challenging things we’ve faced both pe…
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We’re tasting our way through 12 different types of hot sauce chosen by none other than me, Tony Gunn, the Global GM at MTDCNC.com. Meaghan Ziemba of Mavens of Manufacturing also joins us as we work our way through some chicken wings. We’ll talk about our backgrounds, how we balance life and work, and mental health in manufacturing. Balance is impo…
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Does Titan still run a shop? Does he believe in digital transformation on the shop floor? Why did Titan seek out jobs no one else wanted? In this special edition of MakingChips, Titan Gilroy answers burning listener questions while simultaneously sharing some spectacular advice for manufacturing leaders everywhere. We recorded a short and sweet epi…
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Automation continues to be a popular and divisive topic in the manufacturing world. Automation is important for attracting and retaining young talent and growing your business. So we’ve been working hard to highlight the importance of automation—and where you can dive in—with our Lights Out series. Chris Luecke—the host of Manufacturing Happy Hour—…
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Titan Gilroy wanted to create a platform where aspiring machinists could hone their skills, share their work, and connect with leaders in the industry to get hired. So he launched CNC Expert. You can share projects, get hired (or hire someone), receive free training to get certifications, and much more. CNC Expert certifications are based on real-w…
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Steve Burkett has been in global aerospace manufacturing for 30 years. One year ago, he bought a well-established local shop and is now the President and CEO of Auto-Turn Manufacturing. Steve transitioned from being a big MFG leader to a small MFG owner. In this episode of MakingChips, Steve covers the good, bad, and the ugly of the transition. Is …
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Ken Parent keeps it real. Ken launched Parent Manufacturing in 2020 in the midst of the Covid pandemic. Navigating running a small shop and providing for his family hasn’t been an easy road. Instead of shying away from the reality of entrepreneurism, Ken shares the good, the bad, and the ugly on LinkedIn. The response has been overwhelming. In this…
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Did you know that we all operate from one of three root motivations? The majority of the decisions we make are because we’re striving for respect, value, or approval. When you know your root motivations as a leader—and in turn learn your team’s—it can help you become a better leader. Dennis Humphrey Ph.D. LCPC joins us in this episode of MakingChip…
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What is the greatest show on manufacturing Earth? IMTS. Every two years, the International Manufacturing Technology Show (IMTS) draws manufacturers from around the world to Chicago for six days. IMTS not only makes a huge impact on the economy in Chicago but also on the manufacturing industry. Peter Eelman—the Chief Experience Officer at AMT— joins…
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I’m Mike Payne, the President and Owner of Hill Manufacturing & Fabrication and the first guest host for MakingChips Seasons. When I first bought my company, I had to take on many of the HR functions. Enter Thrive PEO: Jon Scoggins came into the picture and took a lot off my plate. So in this episode of MakingChips, Jon joins us to share what a PEO…
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Where have we been? Where are we now? Where are we going? These three questions are a simple way to structure how we communicate the vision for our company. But to reach the goals we’ve outlined in our vision, we need a plan. And then we need to work the plan. During our upcoming annual sales summit, I’ve asked my sales teams to create growth roadm…
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We know that 2023 is going to be a challenge. After all, a recession is being purposefully orchestrated. The Fed is trying to curb inflation. And truthfully, recessions are a normal part of the economic cycle. Will a recession negatively impact the manufacturing industry? Or will we be left untouched? Will a recession actually lead to new opportuni…
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Reflecting on the past and learning from it helps shape our future decisions as leaders—both personally and professionally. I’ve worked in my family business for 25 years and recently spent some time reflecting on what I’ve learned. So in this episode of MakingChips, I share 10 things I’ve learned during my time at ZENGERS. You need to learn and gr…
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As a manufacturing leader, one of the most important things you can do is hire the right people. As I’ve been working through the recruiting process, I started to realize that it closely parallels the sales process. And if you excel as a salesperson, you’ll find it easier to recruit than you think. In this episode of MakingChips, we talk about recr…
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This is a good time of year to start thinking about your sales pipeline and hunting for new business. Prospecting is one of the most important things you can do to grow your business—but it’s also something that everyone hates—even salespeople. So what is the concept of “Fanatical” prospecting? How do you bite the bullet and get started? We share s…
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Are you conducting performance reviews in your business? Have you found a way to structure them to be useful? In this episode of MakingChips, Jason and I talk about how we structure our performance reviews, why we do them consistently, and why they matter. Your teams need to be performing at a high level. Why? If they’re not achieving their goals, …
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ChatGPT is a chatbot that is making waves in artificial intelligence. It’s not your typical chatbot that produces canned robotic answers. So in this episode of MakingChips, we put ChatGPT to the test. We asked the bot five questions about manufacturing and its answers will surprise you. Plus, we share how this AI can be useful to the manufacturing …
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Are you looking for a way to give back to your local community? We started MakingChips as a way to serve the manufacturing nation with no strings attached. Mike Payne—the President of Hill Manufacturing & Fabrication—found a unique way to do just that. He and his team started fostering dogs last year as a way to give back to their community. How ha…
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It’s official: Jim Carr is leaving MakingChips. He’s stepping back to take more time to focus on Carr Machine & Tool. Jim has been an integral part of the success of MakingChips. So in this episode, I’ll share six things I’ve learned from Jim that are impactful in both business and life. We’ll sure miss our banter, but we’ll keep MakingChips, becau…
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In this special episode of MakingChips, we are taking my journey with MakingChips full circle by recording a follow-up episode to our very first episode, “Social Media in Manufacturing,” which aired in December 2014. This episode will cover why we still care about social media in manufacturing and what platforms you should leverage. Because if you …
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Have you read the book, “Extreme Ownership: How U.S. Navy SEALs Lead and Win” by Jocko Willink and Leif Babin? The book talks about the mindset of Navy SEALs and how the techniques they employ in and out of combat can be embraced by leadership. So in this episode of MakingChips, we break down some of the facets of extreme leadership and share how t…
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When do you ask customers to pay their invoices? How do you ask your customers to pay their invoice(s)? Collecting on a debt that’s owed is an art and a science. You have to be careful so you don’t lose a customer. In this episode of MakingChips, we cover a recent frustrating situation I dealt with that should have been handled differently—because …
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We believe that there are three components to running a great manufacturing company: People, process, and performance. And properly managing each of these areas will drive the success of your business. In this episode of MakingChips, we moderate a panel at the CV Manufacturing Conference with special guests Mike Allison and Ryan Howard. We cover ev…
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Do you struggle to sleep at night? Do you lay in bed and think about work and show up in the morning exhausted? Guess what—sleepy leaders are NOT better leaders. I’m going to share why I think that and how manufacturing leaders can get higher-quality shut-eye in this episode of MakingChips. Because if you’re not getting enough sleep, it’s like bein…
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I met Jamie and Lee Marzilli at ProShop ERP’s happy hour event while we were at IMTS 2022. When I heard how they founded and grew a machine shop as a married couple, I knew we needed to have them as guests on MakingChips. So in this episode, Jamie and Lee share their background in machining and how they built Marzilli Machine from the ground up. Do…
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Kelsey Heikoop and Paul Van Metre met in an entry-level engineering class. They hit it off right away—while simultaneously falling in love with machining. Once they graduated college, they started their own machine shop. How did that lead to founding ProShop ERP? They share the ProShop ERP origin story—full of overcoming challenges to reach success…
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How do you make an industry event a worthy investment for your business? Can you prepare ahead of time to see an ROI? What should you avoid doing when you’re attending an event? In this episode of MakingChips—with IMTS fresh on our minds—we talk about the dos and don’ts for industry events. You have to be strategic because if you’re not making chip…
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I believe if you find your passion you will have a successful and fruitful career. I didn't realize what my true passions were until later in life. In this episode of MakingChips, each of us will break down and share with the metalworking nation what we are passionate about. Because if you’re not passionate about what you’re doing, you’re not livin…
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In the final special edition episode of MakingChips recorded live at IMTS, we sit down with Craig Zoberis of Fusion OEM and RoboJob USA and Derek Goodwin with Trinity Robotics Automation to talk about a paradigm shift in the industry: Automation. We cover the difference between pallet automation and machine tending, implementing automation, and cal…
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Have you implemented a machine monitoring system in your machine shop? Do you know how to leverage the data to make meaningful improvements in your shop? CEO and Co-founder of Amper Technologies Akshat Thirani joined us live at IMTS to talk about how his company has simplified machine monitoring and made it accessible to every shop. The bottom line…
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What would the shop of the future look like? What’s more exciting—hardware or software? What can manufacturing leaders learn from B2C businesses? In this special LIVE episode at IMTS 2022, we chat with special guests Mike Payne with Hill Manufacturing and Eike Huebner with Ellison Technologies about what they would do with their shops if they had 1…
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As a leader looking to grow his business, Tom Schroeder knew it was time to start gathering data to inform the growth process. So Tom began to implement machine monitoring technology in his shop. In this episode of MakingChips, hear how Tom implemented Amper Technology and the impact it has made on his business. Because let’s face it, if you’re not…
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According to Peter Eelman, if you walk every bit of carpeting at IMTS, you’d walk 69 miles. Those 69 miles cover everything from The Modern Machine Shop’s Top Shops’ Panel to the 3D Printing Workshop for Job Shops, from Women Make Manufacturing Move to The Smartforce Student Summit. In this episode of MakingChips, we go beyond the exhibits to cover…
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Does your team know what they’re really getting when you offer employee benefits, such as health insurance and a 401k? In this episode of MakingChips, Jason and I dissect the employee benefits we offer at Carr Machine & Tool. When we calculate what we’re investing in our employees, the number is shocking. Learn just how valuable offering employee b…
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Scheduling is the art of planning your activities so that you can achieve your goals and priorities in the time that you have available. When it’s done effectively, it helps you understand what you can realistically achieve with your time. Why is it a big deal on the shop floor? As technology and automation are being implemented, it forces you to b…
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The International Manufacturing Technology Show (IMTS) is back! This is the first time that IMTS has been forced to go on hiatus since World War II. It’s taking place September 12–17 at McCormick Place in Chicago and will consist of 1.2 million square feet of exhibition space. In this episode of MakingChips, Peter Eelman—the Chief Experience Office…
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We’ve all gone into plants that smell awful because they’re dealing with coolant problems. But that smell is a symptom of other, bigger problems. If you have a smelly shop, foggy and dirty windows, and gunk on your tables, you’ve got a coolant problem that’s creating an unhealthy environment for your team. Learn how to identify coolant problems and…
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The key to being a good salesman is to add value wherever you can for your customers. I want to be able to talk with ZENGER’s customers about integrating their tooling management with their ERP system and why it can help them. That’s why, in this episode of MakingChips, Paul Van Metre comes back to share how tooling management works using ProShop E…
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Whether you rely on inbound marketing, outbound marketing, or a combination of both, sourcing new customers can be a hassle. But it’s how you grow your business, so you can’t give up. Thomas™, a Xometry company, is America’s #1 industrial sourcing platform and marketing powerhouse. It could also be your #1 driver of new customers. Thomas™ President…
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Why is a skills gap analysis helpful? How can it make your company more efficient? What does the process look like? In this episode of MakingChips, we define a seven-step process you can use to help you run a skills gap analysis on your manufacturing business. Special guest Crystal Van Vleet shares how she’s brought the process to life in her role …
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What can you do to double the value of your manufacturing company and increase your likelihood of selling it exponentially? In this episode of MakingChips, Michael Watkins and David Capkovitz from EBITDA Growth Systems (EGS) share how they can help you increase your profitability and Paul Van Metre from ProShop ERP shares how he partners with EGS t…
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Many manufacturers are facing a common struggle: Their team members are retiring. Even worse, they’re struggling to replace them. Matt Carr—the President of Storch Products Co—found an ingenious way to solve the skills gap at his company by attracting talent from a local technical college. How? He shares a strategy that any manufacturing leader can…
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AS9100 is a standardized quality management system for the aerospace industry. If a manufacturer wants to work in this field, they have to be AS9100 certified. The credentialing process is difficult to achieve quickly. Integrating it into your quality management system (QMS) can be even more time-consuming. In this episode of MakingChips, special g…
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Do you struggle with any pet peeves? We’ve compiled a list of three sales and marketing tactics that people utilize that drive us crazy: misusing lead capture forms, cold calls, and spammy LinkedIn connections. But instead of just complaining about these things, we’re going to share what anyone in sales or marketing should do instead. There’s a rig…
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Gino Wickman and Jim Collins popularized the term, “Right people, right seat” in reference to getting the right employees in leadership positions. But what if we take that terminology and apply it to customers? How do you decide what type of customer is the right fit for your manufacturing business? What type of customer will be the most profitable…
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Do you struggle with time management? Do you find yourself overwhelmed and exhausted at the end of the week with an endless backlog of things to do? After a rough week of long workdays and back-to-back dinner meetings, I felt like a zombie. I thought it wise to dive into an episode about time management. So in this episode of MakingChips, Jason and…
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“King Richard” is a movie about Venus and Serena’s dad, Richard Williams. I remember watching their rise in tennis and was fascinated by this movie that followed their path to success. Their father was a large driving force behind their successful careers. So in this unique episode of MakingChips, we talk about 7 takeaways from King Richard and how…
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