Best Mark Riddell M3 Networks Podcasts (2024)

1
Changing IT support provider in 2024 - should you? 14:50

4M ago14:50

14:50

Welcome to the latest episode of Techcess, your go-to podcast for all things IT and cybersecurity. In this episode, we'll be discussing the critical considerations when contemplating a switch in IT support providers in 2024. Scroll down to get your free copy of our Buyer's Guide, new for 2024! Is it time to change your IT provider in 2024? Hi and w…

1
7 signs your phone's been hacked (and how to fix it) 21:44

5M ago21:44

21:44

Is Your Phone Compromised? 7 Signs of a Hacked Smartphone Revealed! Welcome back to Techcess, the podcast that keeps you informed about all things technology and cybersecurity. In today's episode, we're diving into the world of smartphone hacking. Whether you're using the latest iPhone or an Android device, it's important to know the signs that you…

1
The number 1 problem your business has with cyber security - and why it's not just an IT problem! 18:01

5M ago18:01

18:01

Solving the #1 Cyber security problem in your business... Welcome to Techcess, the podcast dedicated to helping businesses navigate the world of IT and cyber security. In today's episode, titled "The Number 1 Problem Your Business Has with Cyber security and why it's not just an IT problem," we're going to reveal the most common issue plaguing busi…

1
Remote work cybersecurity and how to protect your home workers 15:27

6M ago15:27

15:27

Remote work cybersecurity: protecting your business in a changing work environment! (This episode is accompanied by a free guide. Scroll down below to grab it!) With more and more people pitching up their working desk on the kitchen table, it's crucial to address the subject of remote work cybersecurity. Because without a plan in place, protecting …

1
5 signs it's time to ditch your current IT support 18:24

6M ago18:24

18:24

When It's Time to Move On: Signs Your Business Has Outgrown Your IT Provider Welcome to another episode of Techcess, the podcast that helps you figure out the technology opportunities in your business and find the right IT solutions for you. In today's episode, we're covering a topic many businesses grapple with: knowing when it's time to part ways…

1
Joe Rogan explains the threat of AI scammers - honest! 26:39

6M ago26:39

26:39

Protecting Yourself from AI-Powered Scams - with the help of special guest Joe Rogan In this week's episode, we're taking a look at the rising use of AI in scams and how it can impact our lives and business technology. The inspiration for this episoide is all thanks to our host's falling for a scam involving AI and Joe Rogan's voice. As he recounts…

1
Questions to ask if you're thinking of changing IT support provider 35:38

6M ago35:38

35:38

The Buyer's Guide: Questions to ask to ensure the best IT support for your business In today's episode, we're taking a meta look at the world of IT support and discussing the important questions you need to ask before selecting a potential new IT supplier. Whether you're a small business looking to upgrade from your local one-person provider or a g…

1
Email CC vs BCC and the impact each has on your business operations 24:06

7M ago24:06

24:06

The Importance of Knowing the Difference: CC vs. BCC in Email Communication In this episode, we're covering a topic that many people overlook but is critical for email security: understanding the difference between CC and BCC. It's astonishing that in 2023, email remains a common target for cyberattacks and data breaches. We'll explore the reasons …

1
Is your business using technology remotely? Here are the HR implications! 28:03

7M ago28:03

28:03

How do HR considerations impact on your business when you have staff using technology remotely? Welcome to another episode of Techcess podcast. Hi, this is Mark Riddell and in this week's episode, we'll be discussing the implications you're having to face in terms of HR if you're running a business that uses technology remotely! Getting your head a…

1
The Big Switch Off: How It Will Impact Your Business and What You Need to Do 20:57

7M ago20:57

20:57

The new 'Y2K' for businesses is coming. Are you prepared for it? Hi, this is Mark Riddell, host of the Techcess podcast. In this week's episode, we'll be discussing a significant event that will impact businesses across the UK – the big switch off of the public switch Telephone Network (PSTN). I'll be breaking down what this switch off means for yo…

1
The UK's top 5 industries targeted by cyber criminals. The first one's a shock! 21:13

7M ago21:13

21:13

We're revealing the top 5 industries our 'delightful' cyber criminals love to target! Hi, this is Mark Riddell, host of the Techcess podcast. We talk about cyber criminals and cyber security on this podcast a lot. But in this episode we're actually going to list the industries most valuable to attack. If you work in any of them, you'll need to send…

1
Microsoft Outlook file size limitation solution coming 1:02

7M ago1:02

1:02

You know what it's like. Trying to send an email and then you find out - file too large. Argghhhhh! Good news. Microsoft is about to solve this. Learn more about this on this week's new "Tech Update" bonus episode. If you want to check out our full episodes, covering everything from how to protect your business from a phishing attack, through to ho…

1
Why cyber baddies LOVE your small or medium sized business - a Sir Alex Ferguson and Sam Allardyce worthy episode 24:03

7M ago24:03

24:03

Small or medium sized business owner? Oh boy do cyber criminals love you! Hi, this is Mark Riddell, host of the Techcess podcast. It's always interesting hearing small business owners claiming they don't need cyber security because they're too small to be a target of cyber criminals. Interestingly, quite the opposite is true. Why cyber criminals lo…

1
All your business data on your phone? Lost it? Oh dear! Listen to this! 1:11

8M ago1:11

1:11

We've all been there. Reaching for our phone where we expect it to be and... oh no. Where is it? That sinking feeling starts to take hold as you realise you've got all your sensitive business data and info on it. Well, the good news is there could be a solution for this around the corner. Learn more about this on this week's new "Tech Update" bonus…

1
The danger your business faces if you're under investing in tech! 18:33

8M ago18:33

18:33

Is your business investing in technology for operations? No? Oh dear. You need to listen! You know me as Mark Riddell, host of the Techcess podcast. But my job is being Managing Director of an IT support company named m3 Networks which is offering a range of managed services. And a large part of that day job is fielding objections from people who t…

1
Can you trust an email from Microsoft? Possibly not! 1:12

8M ago1:12

1:12

Is it true that the software giant is actually trying to hack you? It's possible! Sort of. Learn more about this on this week's new "Tech Update" bonus episode. If you want to check out our full episodes, covering everything from how to protect your business from a phishing attack, through to how you can effectively manage your patching systems, ch…

1
Understanding Web 3.0 and blockchain business use cases! 33:54

8M ago33:54

33:54

How blockchain and nfts could revolutionise small business technology! If like me you're a little green around the topic of blockchain and Web3 (web 3.0) then this could be the episode for you! As the host of this technology podcast "Techcess", I, Mark Riddell, am used to being an expert on the topics we're usually covering, such as cyber security,…

1
An update to Google Calendar - splitting your time is now easier 0:59

8M ago0:59

0:59

Have you integrated Google Calendar into your workflow? Then their latest update might be of interest to you. Learn more about this on this week's new "Tech Update" bonus episode. If you want to check out our full episodes, covering everything from how to protect your business from a phishing attack, through to how you can effectively manage your p…

1
The human/tech multitasking myth: how to improve focus and get things done 23:57

8M ago23:57

23:57

Focusing for success by breaking down big tasks! In this episode of Techcess, we're talking tech hacks for those who struggle with productivity thanks to an unfocused mind. We're directly addressing a common struggle that many of us face when it comes to maintaining focus. As the host of Techcess, I, Mark Riddell, share my own personal challenges w…

1
Top secret business hacks using AI tools like ChatGPT and Google Bard 1:27

8M ago1:27

1:27

Unless you've been living under the sea for over a year, you'll be aware of AI tools like ChatGPT and Google Bard. But have you been fully leveraging them to grow your business? We're going to share some ideas for how you can do so. Learn more about this on this week's new "Tech Update" bonus episode. If you want to check out our full episodes, cov…

1
The 5 biggest mistakes to avoid when implementing CRM (with a Zoho master!) 32:12

8M ago32:12

32:12

Beyond Free Trials: Choosing the Right CRM Software and Planning for the Future! In this episode of Techcess, I'm joined by Zoho software expert Leigh Partin, from "Work Grow", who will talk us through how we can get our CRM systems nailed for business growth and success. Psssst! Click this for your free 30 day trial of the Zoho One software, on Le…

1
The hidden dangers of free VPNs - are YOU at risk? 1:27

9M ago1:27

1:27

Are you aware that the rise in global VPN usage has skyrocketed? The reasons are clear as day: Virtual Private Networks offer increased security, anonymity, and allow access to geo-restricted content online. But here’s the million-dollar question: Are all VPNs created equal? Learn more about this on this week's new "Tech Update" bonus episode. If y…

1
Email Hijack Pt2: Insights into cybersecurity and business protection following a security breach 10:00

9M ago10:00

10:00

Email Hijack Survival Guide: Expert Advice on Safeguarding Your Business from Cyber Threats! In this episode of Techcess, I'm here to introduce part two of our two-part series on email hijacking and its impact on businesses. Part one of our story followed a character named David who made a very alarming discovery when a supplier contacted him over …

1
Is this the ultimate browser for business? 1:17

9M ago1:17

1:17

It’ll come as no surprise, but Microsoft has yet more exciting news for us. Sometimes we wonder if they allow their employees to sleep! Learn more about this on this week's new "Tech Update" bonus episode. If you want to check out our full episodes, covering everything from how to protect your business from a phishing attack, through to how you can…

1
Creating hope: why m3's joining forces with Alzheimer's Research UK to fund vital research 28:57

9M ago28:57

28:57

Transforming Lives through Fundraising with Alzheimer's Research UK In a world full of uncertainties, one man's life took an unexpected turn, forever changing his purpose. Little did Chris Bane know that his mum’s devastating diagnosis would ignite a flame within him, propelling him towards a mission of hope. His journey, fuelled by this personal c…

1
Scary stat: 87% of businesses hit by this in the last year 1:22

9M ago1:22

1:22

You may think that cyber attacks only happen to large corporations. But unfortunately, that’s not the case. According to a recent report, almost two-thirds of small and medium-sized businesses (SMBs) suffered at least one cyber attack over the past year. That’s a staggering number, and it should serve as a wake-up call for businesses everywhere. Le…

1
How every business like yours is under attack... every day! Pt1: Discovery of the implications of email hijack 18:27

9M ago18:27

18:27

Never let the boss break protocol! Your business might depend on it! In this episode of Techcess, I'm here to introduce our two-part series on email hijacking and its impact on businesses. I'll be emphasizing the importance of storytelling to effectively convey the dangers of email hacking. Part one of the story follows a character named David who …

1
This is the latest trend in phishing attacks 1:25

9M ago1:25

1:25

Have you heard the saying, “A picture is worth a thousand words”? It seems cyber criminals have too, and they’re using it to their advantage. In a new twist on phishing campaigns, cyber criminals are luring victims to click on images rather than downloading malicious files or clicking suspicious links. Let’s dive into the warning signs, so you can …

1
Why cyber security awareness training is so important for your business 11:58

9M ago11:58

11:58

Don't fall for cyber threats! get your teams properly trained! In the world of business, where human error is the biggest cybersecurity risk, business owners must take action to protect their company. Join me, Mark Riddell, as in this episode of Techcess as we uncover the shocking truth behind CEO Fraud and the devastating consequences of simple mi…

1
Privacy alert: Change this setting in Edge, now 1:10

9M ago1:10

1:10

Don’t be mistaken, we love Microsoft Edge (and think you will too), but lately, something has come to our attention that we wanted to share.. It’s always a good idea to be aware of what your browser is doing behind the scenes. And there’s an Edge setting that you might be interested to learn about. It’s one that sends the images you view online to …

1
Why SLAs are bullsh*t (but why we still need to talk about service level agreements anyway!) 11:02

10M ago11:02

11:02

the Truth Behind SLAs: Why They Matter in Choosing Your IT Partner! Are service level agreements (SLAs) just a bunch of meaningless jargon or a crucial factor in selecting the right IT provider for your business? In this episode of Techcess, I'm here to challenge common perceptions and reveal the untold truth about SLAs. Brace yourself for a lightb…

1
Browse with confidence: The Microsoft Edge security boost 1:09

10M ago1:09

1:09

Browsing the web can be risky. It only takes one click on one bad link to put your business’s data at risk. With cyber criminals constantly targeting businesses using automated tools, it’s important to stay one step ahead with your online security. That’s why we’re excited that Microsoft is working on a major security update for its Edge browser, w…

1
A cyber security masterclass! 15 expert tips for defending your business 25:40

10M ago25:40

25:40

Stay Ahead of Cyber Threats: 15 Expert Cybersecurity DefenCe Tips for SMBs Hi! I'm Mark Riddell and I'm here with the Techcess podcast's 100th episode. This week - a cyber security masterclass with expert tips. We're here to empower small and medium-sized business owners through an action-packed journey to defend their businesses against cyber thre…

1
Now AI can make your Teams meetings more productive 1:17

10M ago1:17

1:17

Are you tired of wasting precious time in meetings, only to leave feeling confused and disorganised? Do you struggle to keep track of all the action items and follow-up tasks that come out of these meetings? Microsoft Teams has launched a new feature which could solve your problems and boost productivity. Learn more about this on this week's new "T…

1
Managed IT services vs the 'break/fix' model - which is best for YOUR business? 15:14

10M ago15:14

15:14

Break/fix Solutions versus Proactive Managed IT Services Hi, Mark Riddell, host of Techcess here! Are you tired of constantly dealing with IT issues in your business? In this episode, I explore the difference between managed IT services and breakfix systems, revealing a shocking truth about the latter that will leave you questioning your current IT…

1
Stop! And think! Before you act on that email.. 1:23

10M ago1:23

1:23

How many times a day do you respond to an email without really thinking about its contents? Maybe it’s a request for some information. Perhaps it’s asking you to pay an invoice. All mundane stuff. But no sooner than you’ve hit send, you’ve fallen victim to a Business Email Compromise (BEC) attack. Learn more about this on this week's new "Tech Upda…

1
How to stop phishing hackers from preying on our human psychology! 19:29

10M ago19:29

19:29

Don't fall for urgency, greed, or trust scams! Here's how to stay safe online In this episode of Techcess, we uncover the dark art of phishing and how attackers exploit human psychology to gain access to your sensitive information. But what happens when one of your senior staff members falls prey to their tactics? Find out now by pressing play on t…

1
Are you using a malicious browser extension without realising? 1:24

10M ago1:24

1:24

How many browser extensions do you use? Extensions can be really useful. They can make you more productive and save you time. But some won’t. Learn more on this week's new Tech Update. If you want to check out our full episodes, covering everything from how to protect your business from a phishing attack, through to how you can effectively manage y…

1
Mastering Your Business' Future: A Simple Guide to Creating a Technology Roadmap 13:29

11M ago13:29

13:29

Creating a Tech Roadmap: A Must-Have Guide for Businesses If you're feeling overwhelmed and frustrated with constantly changing technology, trying different solutions without success, and struggling to keep up with competitors, then you are not alone! Many business owners and entrepreneurs experience these painful emotions due to the lack of a prop…

1
How cyber criminals try to hack your accounts while you sleep 1:22

11M ago1:22

1:22

Have you ever felt frustrated by the flood of notifications from your multi-factor authentication (MFA) app? Well, cyber criminals have too. And they’re taking advantage of “MFA fatigue” to try to gain access to your sensitive business data. Learn more about how they're dealing with this (at your expense!) on this week's new Tech Update. If you wan…

1
IT Troubleshooting beyond the 'IT Crowd method' 😁 12:37

11M ago12:37

12:37

Master the Art of IT Trouble-shooting: Simple Solutions for Common Problems If you're feeling frustrated and helpless when your logical problem-solving isn't resolving the issue, then you are not alone! Despite trying various methods and techniques, you still end up with the same result and might even feel like giving up. The Simple Trick - Turn it…

1
The final curtain call for Windows 10: What you need to know 1:11

11M ago1:11

1:11

Microsoft has announced that the current version of Windows 10, released in 2022, will be its final release. If you’re currently using Windows 10, you might wonder what this means for your day-to-day operations. If you want to check out our full episodes, covering everything from how to protect your business from a phishing attack, through to how y…

1
What is a VCIO and why do you need one for your business? 7:14

11M ago7:14

7:14

Transform Your IT Strategy with a Virtual Chief Information Officer Do you want the benefits of high-level IT expertise for your small business without the cost of hiring a full-time CIO? Look no further! I'm sharing the solution to gaining access to top-notch IT knowledge without breaking the bank. Learn how to tap into expert IT resources and imp…

1
DON'T update the Windows 11 optional update! It's better to wait. Here's why... 1:15

11M ago1:15

1:15

Microsoft has just announced an option for people to trial new features before their general release in Windows 11 This isn’t about fixes to security flaws – everyone gets those at the same time. This is an opportunity for businesses to jump the queue to receive new features and updates first. Sound exciting? Yes! Worth the risk? Not quite. If you …

1
Upgrade to VoIP before PSTN switch-off so you don't get left behind! 9:39

11M ago9:39

9:39

Do you want a phone system that won't break the bank and is dependable? Time to switch to VoIP. After all... you have to! Do you feel like you're constantly throwing money at an outdated phone system that still drops calls? Do you struggle with poor sound quality and inefficient call routing? It's time to take action before the PSTN switch-off leav…

1
Can your business go green by switching to the cloud? 1:25

11M ago1:25

1:25

Cloud computing has quickly become a popular option for businesses that want to streamline their operations, reduce costs, and become more flexible. But are you swayed by the idea that cloud services are automatically better for the environment? Listen to this latest Tech Update to find out more about the benefits to your business of cloud computin…

1
Healing & Empowerment: A Cancer Survivor's Story (m3's charity partner for Q2, 2023) 24:09

11M ago24:09

24:09

Finding Strength & Support During Cancer Treatment: m3's Q2 2023 charity partner - Sutton Cancer Support Centre Many struggle to find emotional support as an adult affected by cancer. Some experience being told to just stay positive or think happy thoughts with no relief in sight. It's time to acknowledge the pain and frustration of ineffective act…

1
Charging your devices in public places? Watch out for “juice jacking” 1:25

12M ago1:25

1:25

Airports, hotels, cafés... they offer public charging points. But should you use them? They’ve been in the news after the FBI recently tweeted advice to stop using them. Crooks have figured out how to hijack USB ports to install malware and monitoring software onto devices as they charge. Listen to this latest Tech Update to find out more about thi…

1
Why relying on MFA (multi factor authentication) alone is a risky mistake! 20:28

12M ago20:28

20:28

The Hidden Dangers of Relying on MFA for Cybersecurity Are you a busy business owner feeling frustrated by the lack of results from relying solely on Multi-Factor Authentication for your online security? Do you feel like you're constantly playing catch-up with the latest cybersecurity threats? Join us in this episode as we tackle the importance of …

1
LinkedIn takes action to tackle fake accounts 1:19

12M ago1:19

1:19

Have you noticed an increase in fake profiles on LinkedIn lately? It’s no surprise that the more popular a platform becomes, the more likely it is to attract the attention of cybercriminals. These fake accounts can be tricky to spot, and they’re used for all sorts of scams and tricks, from spamming people to downloading malware and stealing persona…

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Mark Riddell M3 Networks Podcasts

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