Amas is a modern day prophet and Polymath. He brings a mix of Philosophy, storytelling, technology and humor to make sense of complex topics. You will love his sense of humor and irreverence in every episode.
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Alex, avid reader and human trying to be better, discusses books with important lessons for life. From perspectives on world events to personal development to strategies for a better life, Alex explores a range of topics to share new lessons and help you decide what to read next.
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Podcast of author Josh Coker and Story-Ninjas Publishing.
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As modern day cranial polymath, Michael Zeitgeist is constantly swaying between ancient cynicism applied to today’s world of social & corporate ineptitude and a deep inner desire to one day become more than a half-hacking philosopher. (One day I’ll build a full podcast out of this. Until then, I’ll “Anchor” here.) Support this podcast: https://podcasters.spotify.com/pod/show/zeitgeist/support
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This podcast is all about discussing ideas, lessons, and skills that your parents and high school didn’t teach you, helping you to become a more well-rounded individual, jack of all trades, or a modern-day renaissance man/woman.
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Samuel Andreyev talks with the performers and composers who are changing the music world today.
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Anyone who has ever been on a package tour with a group of strangers who soon become friends, and passed time swapping stories with them, would instantly identify with this timeless classic of English literature. The Canterbury Tales by Geoffrey Chaucer recounts twenty different stories recounted by a diverse group of pilgrims who gather at The Tabard Inn in Southwark, near London, before setting out for the shrine of Thomas Becket in Canterbury. The Host of the inn proposes that they entert ...
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Jim O’Rourke & Samuel Andreyev: Round Two!
2:02:41
2:02:41
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Legendary guitarist, composer, songwriter, producer and record label mogul Jim O’Rourke returns to the Samuel Andreyev Podcast to discuss artists who have influenced him, why he is not thrilled with his album ‘Eureka’, and much more. SUPPORT THIS PODCAST Patreon Donorbox SAMUEL ANDREYEV’S NEW ALBUM https://divineartrecords.com/recording/samuel-andr…
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1
Lola Salem: Opera Must Change, Or It Will Die!
1:39:10
1:39:10
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Dr Lola Salem graduated from the École Normale Supérieure, Lyon, in 2015 (MA Musicology), the Sorbonne in 2018 (MA Aesthetics and Philosophy of Arts) and the University of Oxford in 2023 (D.Phil. Musicology). Her academic research lies in the fields of 17-18th centuries opera, performers, patronage and material conditions, with a specific focus on …
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Government agencies can teach us about customer experience w Stephanie Thum Ph.D.
37:44
37:44
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- Stephanie, it is fantastic to see you. I am glad you finally made time for it. Welcome to the show. And congratulations on all your success with the show and your book and everything. - Sludge is a term that's new to me that you introduced into my lexicon. Think about it as friction, as mental, psychological friction when you're trying to get som…
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Unleashing the limitless potential of A.I. w Carrie Steyer
24:48
24:48
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- Carrie, we've been trying to do this for a while. How are you? I'm doing well. It's good to see you again as well. Awesome. - Today, Jarrett looks at a purchase that changed your life in a positive way. What is that one purchase to you that was quite impactful? For me, it'll be the Alexa dot. At a smart oven. - Bob Greene: AI has the potential to…
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The exciting, scary future of customer service? W Lucas Anderson
46:16
46:16
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- Most contact centerings, customer service organizations have decided it is too inefficient, too expensive to get humans. The cheap and efficient way to scrub all the humanity out of them is to make them more bot like. Luke says the defaults may just very well be bots in the future. - Customer experience became a thing, I don't know, well over a d…
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Matthew Sheeran: The Quest for Microtonal Music
1:36:39
1:36:39
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Matthew Sheeran is a UK-based composer, violinist and arranger. His new album, arranging music by the American microtonal composer Easley Blackwood, has just been released and can be found at the link below. This interview was filmed on December 18, 2023. SUPPORT THIS PODCAST Patreon Donorbox SAMUEL ANDREYEV’S NEW ALBUM https://divineartrecords.com…
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Ian Pace, Round 3: The Artist in Society
2:21:06
2:21:06
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Ian Pace is a pianist, musicologist and Professor of Music, Culture and Society at City, University of London. This is his third appearance on the Samuel Andreyev Podcast. IAN PACE’S WEBSITE https://ianpace.com/ SUPPORT THIS PODCAST Patreon Donorbox SAMUEL ANDREYEV’S NEW ALBUM https://divineartrecords.com/recording/samuel-andreyev-in-glow-of-like-s…
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Eternal truths in contact center networking w David Hadobas
33:35
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David is the founder and CEO of a networking group. Perry: I can't believe it's now 2024. Has put me in touch with many wonderful people I now consider friends. We'll get to know you during the show. - CCNG is a networking group for blue collar contact center workers. How have you done it without commercials, ads, marketing? Enjoy the journey, beca…
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-- Steve: What explains this dichotomy of fantastic, beautiful tools for the consumer and then 1980s for the poor contact center or customer service employee overall? He says it's really and truly interoperability issues. Steve: There has to be an interoperability and migration plan. - You are an executive for what we call ccas, contact center as a…
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More great books at LoyalBooks.comBy Geoffrey Chaucer
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More great books at LoyalBooks.comBy Geoffrey Chaucer
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More great books at LoyalBooks.comBy Geoffrey Chaucer
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More great books at LoyalBooks.comBy Geoffrey Chaucer
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Can we fix Customer Experience? W/Michelle Martinez
34:06
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Amas So, Michelle, we both work in the same area around keeping customers happy. And I was reading an article that talked about the ACSI rating, the American Customer Satisfaction index rating, and something happened. From 2006 on, we were on a steady rise. And in 2018, it starts to plummet. And I don't think anyone needs data to tell them that c…
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More great books at LoyalBooks.comBy Geoffrey Chaucer
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More great books at LoyalBooks.comBy Geoffrey Chaucer
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More great books at LoyalBooks.comBy Geoffrey Chaucer
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More great books at LoyalBooks.comBy Geoffrey Chaucer
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More great books at LoyalBooks.comBy Geoffrey Chaucer
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More great books at LoyalBooks.comBy Geoffrey Chaucer
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More great books at LoyalBooks.comBy Geoffrey Chaucer
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More great books at LoyalBooks.comBy Geoffrey Chaucer
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More great books at LoyalBooks.comBy Geoffrey Chaucer
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More great books at LoyalBooks.comBy Geoffrey Chaucer
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More great books at LoyalBooks.comBy Geoffrey Chaucer
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More great books at LoyalBooks.comBy Geoffrey Chaucer
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More great books at LoyalBooks.comBy Geoffrey Chaucer
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More great books at LoyalBooks.comBy Geoffrey Chaucer
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More great books at LoyalBooks.comBy Geoffrey Chaucer
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More great books at LoyalBooks.comBy Geoffrey Chaucer
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More great books at LoyalBooks.comBy Geoffrey Chaucer
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1
Luigi Gaggero: The Art of Conducting
1:22:33
1:22:33
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Luigi Gaggero is a conductor and cymbalom soloist. SUPPORT THIS PODCAST Patreon Donorbox ORDER SAMUEL ANDREYEV’S NEWEST RELEASE In Glow of Like Seclusion LINKS YouTube channel Official Website Twitter Instagram Edition Impronta, publisher of Samuel Andreyev’s scores EPISODE CREDITS Podcast artwork photograph © 2019 Philippe Stirnweiss Support the s…
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1
Martin Suckling: How to Write Beautiful Music
1:21:45
1:21:45
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Martin Suckling was born in Glasgow in 1981. After spending his teenage years performing in the National Youth Orchestra of Great Britain and in ceilidh bands around Scotland, Suckling studied music at Clare College Cambridge and King’s College London. He was a Paul Mellon Fellow at Yale University from 2003-5, undertook doctoral research at the Ro…
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More great books at LoyalBooks.comBy Geoffrey Chaucer
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More great books at LoyalBooks.comBy Geoffrey Chaucer
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More great books at LoyalBooks.comBy Geoffrey Chaucer
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More great books at LoyalBooks.comBy Geoffrey Chaucer
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More great books at LoyalBooks.comBy Geoffrey Chaucer
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More great books at LoyalBooks.comBy Geoffrey Chaucer
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More great books at LoyalBooks.comBy Geoffrey Chaucer
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1
Gary Barwin: Artists Will Save the World
1:03:25
1:03:25
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Gary Barwin is a novelist, composer, poet. This conversation was recorded 4 December 2023 via zoom. GARY BARWIN WEBSITE https://garybarwin.com/bio/ SUPPORT THIS PODCAST Patreon Donorbox SAMUEL ANDREYEV’S NEW ALBUM https://divineartrecords.com/recording/samuel-andreyev-in-glow-of-like-seclusion/ LINKS YouTube channel Official Website Twitter Instagr…
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More great books at LoyalBooks.comBy Geoffrey Chaucer
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Jim O’Rourke is a composer, singer-songwriter, producer, archivist, and former member of Sonic Youth. JIM O’ROURKE ON BANDCAMP https://steamroom.bandcamp.com/ SUPPORT THIS PODCAST Patreon Donorbox SAMUEL ANDREYEV’S NEW ALBUM https://divineartrecords.com/recording/samuel-andreyev-in-glow-of-like-seclusion/ LINKS YouTube channel Official Website Twit…
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Revolutionizing Knowledge w AI - Dr Blumer
38:18
38:18
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- Knowledge is the essential building block for pretty much everything we do. But I think the difference is if you don't apply the knowledge, it's useless. And that's why I think knowledge management and all these things we are discussing is so relevant and exciting. - Where I spend an unreasonable amount of time is reading. Apart from that, I real…
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Customer Service & Life Lessons with Bob Furniss
35:36
35:36
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- Bob: I heard a rumor that you retired to your beach house. Is this true? I've been in the customer service industry for my whole life. I may announce some stuff in the next couple of months. Redoing Bobfurniss.com . If the listeners want more details, go to my LinkedIn Bob Furniss. - The best and worst customer service experiences include Ally Ba…
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- Are you in agreement with Mr. Pachai that AI is going to be more profound than fire or electricity or anything that we have done in the past? I find it an interesting question because often the question circles around, are we headed in the direction of a utopia or Dystopia? - We are in the middle of that change, let's call it whatever, digital tr…
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Fifty-One Minutes About Harmony, with composer Julian Anderson
51:19
51:19
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I had an impromptu discussion with British composer Julian Anderson about harmony. It was recorded in the Hotel de l’Hermitage in Monte Carlo, Monaco, on 11 October 2023. SUPPORT THIS PODCAST Patreon Donorbox ORDER SAMUEL ANDREYEV’S NEWEST RELEASE In Glow of Like Seclusion LINKS YouTube channel Official Website Twitter Instagram Edition Impronta, p…
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Fixing Voice of the Customer with Nate Brown
41:32
41:32
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- Nate Brown is the one and only Nate Brown. "Thrilled to be here. Love your show," he says. "It's an absolute honor" - Our podcast is delivering you CX gems and an endorsement of raw milk. The most important job for CX is listening to people. Organizations are terrible. The more that they get burned out and lose the gift of authenticity, the more …
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Why Transformation Is So Hard w Amayea Maat
28:46
28:46
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- Waise of tech has turned out to be a scam. It's not just a tech issue, it's organizations and corporate America in general. Amaya will help us figure out why this is the case. - What life mystery did you discover embarrassingly too late in life? Mine is I found out that wrestling wasn't real in college. You have to have oil in your car on a regul…
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The late Herb Kelleher was the former CEO of Southwest Airlines. His secret came to a very simple formula. He just trusts his people implicitly. Another legend was Tony Hsieh, the then CEO of Zappos. People find their customer service legends very inspirational. for more information, Visit: amastalks.com…
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