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Best nhpco podcasts we could find (Updated October 2019)
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NHPCO Podcast
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The official podcast of NHPCO connects you with experts and leaders in hospice and palliative care with pertinent discussions about timely issues facing the field today. Judi Lund Person and Jennifer Kennedy will focus on pressing regulatory, compliance and quality topics and team NHPCO will focus on additional news of importance.
 
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Hospice and palliative care leaders often face intergenerational communication challenges - both within the IDT and in working with patients and families. In this episode originally recorded in April 2019, Kendra Buchanan and Jennifer Kennedy of NHPCO talk with Ryan Klaustermeier, Administrator of Heartland Hospice and chair of NHPCO's Next Gen ...…
 
Hospice providers are in a unique position to meet patient and family needs outside of the hospice model. Hear how the CMS Serious Illness Population Model is such an opportunity for providers to reach people earlier in the course of illness and develop a potentially new revenue source for many services programs are already skilled at providing.…
 
If hospices do not take advantage of all opportunities available and learn to think outside the Hospice Medicare box, they will miss out on developing the skills and expertise that are likely to be essential in our healthcare future. NHPCO Edge consultant, Khue Nguyen with Emprise Health talks about these issues to further remind providers that ...…
 
Palliative care continues to be one of the greatest areas of opportunity for providers today. NHPCO offers a variety of options that can help, whether you are in the beginning phases of planning and implementation or have a well established program. JR sits down with Lori and talks about some of the specific tools that have been developed by th ...…
 
In Part 2 of our series we focus on the quality side of the FY2020 Hospice Wage Index Final Rule. Jon R. and Jennifer and discuss why it is just as important for providers to be tuning into the quality components as regulatory. The focus on quality is increasing and a thorough understanding of quality issues is an important part of hospice care ...…
 
The Final Rule came out last week and there are many changes coming providers need to be aware of and prepared for. Part 1 of our 2 part series will focus on the regulatory side of the rule. Judi sits down with Jon R. and delves into the most important components of the rule. Later this month we'll release Part 2 which will focus on the quality ...…
 
We announce an upcoming offering addressing valuation and measurement. Lori Bishop sits down with Kathleen Kerr and Brian Cassell to discuss the details of this opportunity and how it pertains to program growth, quality improvement, and accountability. NHPCO is offering a Metric Intensive Workshop as a pre-con at 2020 LAC.…
 
Every year NHPCO produces it's report, Facts and Figures which provides a snapshot of who is accessing care, who is providing care, CMS expenditures, and more. Lori, Jennifer, Don Sievert talk with JR about some key findings of the data and changes you will see this year's re-envisioned report.
 
While we still don’t know many of the specifics that will be part of the alternative payment models, there is still much providers can do to be proactive. Jon R. sits down with Lori Bishop and Dr. Phil Rogers who was the architect of the proposal submitted by AAHPM and worked in collaboration on the C-TAC proposal. Hear the background on this i ...…
 
The SUPPORT Act was signed into law in late 2018 and includes provisions allowing certain hospice employees to handle controlled substances and assist families with onsite disposal at home. While we still are waiting for specific guidance from the federal government, NHPCO has been working to clarify what providers need to be doing – and what t ...…
 
NHPCO released the first several chapters of the new Palliative Care Playbook last month. The playbook was created to help providers address the issues and challenges faced by starting or sustaining a community-based palliative care program. Hear a discussion with JR, Lori Bishop and Kathy Brandt and learn how you can utilize the playbook to im ...…
 
It's that time of the year again, CMS released the FY2020 Hospice Wage Index Proposed Rule. Team NHPCO breaks it down and lets you know the components that will have the biggest implications on providers, the importance of providing feedback and opportunities to do so. JR is very excited to make a classic movie/hospice analogy...and does not le ...…
 
In this special leadership episode, Jon R. sits down with former NHO President and CEO Jay Mahoney and Empath Health President and CEO Rafael Sciullo to discuss our evolution as an organization and how the principles that guided hospice over 40 years ago still hold true today. JR gets excited to learn one of our guests worked with hospice pione ...…
 
CMS implemented the Service Intensity Add-on to incentivize visits during the last 7 days of life, however data has shown nearly 50% of patients do not receive a skilled visit during this time. Jennifer sits down with Jon R. to discuss why it is so important for providers to ensure this care is happening. Jon starts out with news on the upcomin ...…
 
NHPCO Is committed to helping the field understand ongoing issues of importance, one example is Medicare Advantage in hospice. Building on our collaboration with the Better Medicare Alliance, Edo Banach sits down with BMA President and CEO, Allyson Y. Schwartz to discuss opportunities and concerns on all sides of the issue. In June, our two org ...…
 
Jon R. sits down Judi Lund Person as she looks back at last year's Proposed Hospice Wage Index Rule and cites various elements where data are critical. We expect the next proposed rule to come out later next month, how will data play a part? Judi stressed the importance of data and speculates on what elements will continue to be a factor throug ...…
 
Jon R. sits down with Lori Bishop and Dr. Balu Natarajan for a conversation on palliative care. We know there are so many opportunities in community-based palliative care but there are also difficulties that remain in making it work. From distinguishing between hospice and palliative care, to appropriate scaling to reimbursement, this episode d ...…
 
CMS has just released it's 2018 top ten hospice survey deficiencies. Once again there are many repeat citations we’ve seen in previous years. Judi and Jennifer discuss their concerns over these most common deficiencies and why providers should be focusing their attention on them. And it's JR's favorite time of the year...awards season.…
 
For the first of our more broad, leadership based topics we are discussing the recent hospice experience of NHPCO's COO, John Mastrojohn. He sits down with Jon R. and Lori Bishop to discuss the perspective of being on the other side of care and improvements all providers could consider. In this episode, JR says nothing funny.…
 
To kick off the New Year, Jon R. sits down with Judi to discuss what providers can start thinking about at the beginning of the year to ease their compliance journey through 2019 and beyond. If you have a “regulatory resolution” for 2019, Judi offers some practical tips.
 
In this special year end episode, Edo Banach sits down with Drs. Thomas Edes and Scott Shreve from the Department of Veterans Affairs to discuss the important role hospice and palliative care plays for our country's veterans. Hear how the We Honor Veterans program began and what all providers should be considering when taking care of this speci ...…
 
Imagine Judi Lund Person and 1000 hospice professionals all in one hotel. In November, NHPCO welcomed many to the IDC in New Orleans. Jon asks Judi about the most frequent questions and observations from when she was onsite. From opioid disposal issues to some surprising takeaways. And hear JR fail in a role play as a family caregiver.…
 
Jennifer provides some further insight into CAHPS and explains why is it so vital providers take full advantage. Don't let your CAHPS scores work against you. Remember it is an important way for providers to get feedback on patient and family experiences to strengthen your business and increase satisfaction. And JR talks about that time he got ...…
 
We've discussed Hospice Compare on previous podcasts but Jennifer shares with Jon R. the newest updates and what providers need to be aware of. Remember Hospice Compare is a way the public can learn about your program so it's vital that providers have an understanding how it works.
 
Last month, we discussed the Congressional Ways and Means Committee's support for reducing regulatory burden (Episode 48). Since that podcast, CMS released the proposed rule on reducing regulatory burden for all medicare providers. What in the proposed rule will affect hospice? Judi and Jennifer pick up the discussion about the specifics that r ...…
 
We welcome special guest, Congresswoman Allyson Schwartz, President and CEO of the Better Medicare Alliance who sits down with Edo Banach about the complex issue of Medicare Advantage in hospice. NHPCO is working with BMA to more fully explore issues that we as a provider community need to be familiar with. MA is a polarizing topic for many, bu ...…
 
We keep hearing about the federal government wanting to reduce red tape and regulatory burden but what does that really mean and what has actually been happening? Judi and Jon R. sit down to discuss the progress that has been made toward this goal and what issues specific to hospice are being looked at. Hear how NHPCO has been involved in some ...…
 
Following up on one of our most popular episodes and in honor of National Emergency Preparedness Month, listen as Jennifer and JR discuss this important CoP. Hear stories from the field on how providers have implemented and benefited from this requirement when disaster hit and tips on how you can ensure you are compliant. JR also shares his big ...…
 
While some of the issues explored in the recently released OIG portfolio report may be familiar to hospice providers, that does not undercut the importance of them. Judi and Jennifer share the concerns voiced by the OIG as well as recommendations CMS agrees with and remind providers of the top issues that continue to be a concern to regulators. ...…
 
The effective use of the social worker on the interdisciplinary team is one thing that sets hospice above more conventional care delivery. It is important to understand regulatory guidelines and compliance issues regarding your social workers. Judi and Jennifer discuss supervision, credentials and why so many providers continue to have question ...…
 
We are excited to announce our new Hospice Compliance Certificate Program! Jon R. and Judi share why this program is important, how you can get involved and what it means for your organization. Also hear a discussion on the newly revised Standards of Practice that members can download free-of-charge; an incredibly valuable resource addressing q ...…
 
The Survey of Team Attitudes and Relationships is the only employee satisfaction tool created for hospice professionals - a benefit of NHPCO membership. Kristi Dudash explains to Jon R. how STAR works and what it offers. Board Member, Darren Bertram also discusses the value of employee engagement and education and recognizing that your people a ...…
 
Judi Lund Person sits down with attorney Meg Pekarske who has spent her career working on hospice and palliative care issues. Hear what has changed over the past twenty years in the regulatory landscape, what the most common issues are and what providers should be aware of and on the lookout for.
 
The federal COPs make it very clear what is required for hospice compliance. Are there regulations that reflect community-based palliative care delivery that providers need to be aware of? Jean Acevedo talks with Lori Bishop about the regulatory landscape of community-based palliative care and what providers need to know. We're excited to bring ...…
 
The Proposed Rule is something that impacts every provider who relies on Medicare reimbursement. It's not just about your rates. In the FY2019 Hospice Wage Index Proposed Rule, CMS is tipping us off on issues of importance and what may lie ahead. Jennifer covers the quality aspects of the rule, Judi focuses on compliance and Jon R. shares Dr. M ...…
 
Recorded at our 2018 Management and Leadership Conference, Judi sits down with CMS Technical Advisor for Hospice Payment Policy, Kelly Vontran. Hear a discussion on why hospice payment policy is important, the rule making process, why feedback from providers is critical and how CMS engages with the public to promote hospice.…
 
With our nation's aging demographics all signs point to the fact that serious illness care is going to be critically important in the not too distant future. As hospice providers, we must understand the current regulatory definition and potential implications if our community is going to become the logical providers of this type of essential ca ...…
 
In light of recent clarity from CMS about the role of the medical director, Judi and Jennifer talk about responsibilities of the medical director and other hospice physicians. They point out the importance of organizational hierarchy, accurate job descriptions, and reporting structure. Surveyors are looking more closely at supervision from hosp ...…
 
Hospice Aides. Recorded on International Women's Day the podcast team each pays tribute to this important day of celebration. The main discussion focuses on another reoccurring survey deficiency, Supervision of Hospice Aides continues to be an area that providers struggle with and Judi and Jennifer strongly feel can be corrected.…
 
Starting with a reminder of the federal Patient Self-Determination Act of 1990, Judi, Jennifer and Jon talk about the importance of advance care planning. They offer guidance for the hospice team given the importance of this topic on caring for patients and their families and answer the question "can hospice physicians bill for ACP discussions?".…
 
A frequent question to the regulatory support line is on traveling patients. Hear the basics and helpful tips that all providers should understand when a patient travels outside of their service area. And special guest, Turner West of Bluegrass Care Navigators talks with Jon and Jennifer on the value and benefits of the Hospice Manager Developm ...…
 
NHPCO President and CEO Edo Banach talks with Vice President of Health Policy Sharon Pearce about the policy outlook in Washington, right now and for the future. From a possible government shut down to extenders that may be attached to Medicare legislation in Congress right now, Edo and Sharon offer some thoughts that might be helpful to the ho ...…
 
Managing in today's multigenerational workforce has it's unique challenges. Finding ways for Baby Boomers, Generation X and Generation Y (Millennials) to work harmoniously is important for company culture and program success. Hear Jennifer and Jon R. discuss the primary differences between generations and ways to foster cohesiveness and collabo ...…
 
The 2017 CMS top survey deficiency list is now available. Hear Jennifer and Jon R. discuss the takeaways of this year’s report. From the usual suspects to some interesting findings, Jennifer offers insight and tips on how to make sure you avoid these areas and Jon celebrates a successful resolution.
 
Hospice nursing services made it on the CMS list of deficiencies again in 2016 and is one of the common questions Jennifer receives from the field. Hear Jennifer and Jon R. discuss the basics of nursing supervision. NHPCO President and CEO also joins us for a discussion on the organization in 2018 and an exciting upcoming partnership.…
 
We all know 2017 had a large focus on quality but there were also compliance issues that providers needed to pay attention to. Highlights included the issuance of nursing home interpretive guidelines, the PEPPER report, and OIG scrutiny areas. Judi and Jennifer also look forward toward 2018 and possible OIG focus issues and updates to Hospice C ...…
 
November 15 was the deadline for the new Emergency Preparedness CoP. Following up on one of our most popular podcasts, Jennifer and Jon R discuss key provisions and offer tips as you continue to work and refine your organizations emergency preparedness plan. In a year with many natural disasters and public tragedies you'll hear how some hospice ...…
 
Priorities of the Office of the Inspector General include fraud, waste and abuse. In recent years, their reports have looked at the hospice community and they have expressed areas of concern all providers should be aware of. Judi and Jennifer help explain the important role of the OIG and outline key concerns all providers should be paying atte ...…
 
We know retention of staff is an important component of successful business operations. Hear a discussion on the STAR , the only job satisfaction survey designed specifically for the hospice field. A valuable benefit of membership, STAR allows providers to survey staff and get reports reflecting real time results. STAR can be effectively used a ...…
 
There are a number of tools available to help you track critical compliance and quality metrics. Are you using them to your best advantage? Creating a compliance dashboard with these tools can help you streamline monitoring. Judi and Jennifer discuss tips for your dashboard.
 
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