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Fixitnow.com Appliance Repair Radio

Samurai Appliance Repair Man and Mrs. Samurai

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Fixitnow.com Appliance Repair Radio (FARR) is a fun, informative and FREE podcast about major home appliances for do-it-yourselfers and professional appliance technicians; washers, dryers, dishwashers, refrigerators, ovens, stoves, icemakers-- oh yeah, baby, we do it all! Besides repair tips, we cover appliance industry news, appliance recommendations for consumers and answer listener emails. Your hosts: Samurai Appliance Repair Man and Mrs. Samurai.
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Triage tools for appliance repair service calls are all the rage today. Whether based on a frequent parts replacement database or more sophisticated database queries and constructs using AI, there's lots of talk about these products. Team Samurai weighs in on this topic to discuss the proper and improper use of these tools. In the hands of a skille…
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In this Live Dojo, the assembled brethren from Appliantology Monday Morning Quarterbacked a problem a tech was facing on a Whirlpool refrigerator and failed to fix. Turned out the problem was a loading down of the DC power supply caused by a wet evaporator fan motor. We talked about how he could have identified this as an issue and some general SOP…
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Special guest, Justin Duby, with Just-in Time Appliance Repair in Grantspass, OR, joins us to talk about his experience selling new appliances and offer tips and advice for anyone thinking of adding this to their appliance service business.Also, at the end of the show, we give an update on the developing Facebook data-selling debacle that's unfoldi…
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We compare and contrast three online training options with the Master Samurai Tech Academy. Oh yeah, we're naming names! The Master Samurai Tech Bushido (code of honor) https://www.youtube.com/embed/a56pNudvUzo You can listen to just the audio portion of the vodcast in the player below:By Samurai Appliance Repair Man & Mrs. Samurai
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The Samurai and Mrs. Samurai share some highlights from the inaugural Appliantology Peer Group meeting. One of the topics discussed was the idea of doing electronic control board repairs as part of an appliance repair business.https://www.youtube.com/embed/EsN33ri1_2o You can listen to just the audio portion of the vodcast in the player below:…
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Samurai Appliance Repair Man and Mrs. Samurai suss out various angles and facets in a sensational recent news story where a Sears contractor tech attacked a customer. Lots of interesting lessons from this story for both customers and in-home service professionals. Link to the news story: http://denver.cbslocal.com/2018/02/19/repairman-arrested-home…
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The Samurai and Mrs. Samurai give you some straight talk about the bidness of appliance repair and other topics: Customer relations and strategic market targeting Culture of dumbass among some techs Free Appliance repair expos like in the HVAC industry Upcoming Appliantology Peer Group web meetinghttps://www.youtube.com/embed/IlDQ_h_9b5E You can li…
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https://www.youtube.com/embed/7XnsCtMg5Hg This is an update to our last podcast episode giving some new, verified information on one of the big things we talked about: access to GE technical information for independent servicers.You can listen to just the audio portion of the vodcast in the player below:…
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https://www.youtube.com/embed/-cyuCToMm2c In this epic episode: Wrap up of the 2018 Annual Service Training Institute (ASTI) held in St. Petersburg, FL Technical and business training at the ASTI Travel tips to avoid getting sick Fun facts to know and tell about how social media manipulates you and gives you brain damageYou can listen to just the a…
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https://youtu.be/cUi7TI7CHLI In this special episode, we explore the question of size of the Samurai's ego. Turns out that it's so massive that we needed a whole episode devoted to it. Yes, size does matter! Also: - Upcoming ASTI in St. Petersburg- Tech training challenges- Three stumbling blocks to becoming a better tech- What makes Appliantology …
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https://youtu.be/amL4HPgl-Qw Industry News: Employment numbers for the appliance repair industry Whirlpool lawsuit against Samsung because Samsung is kicking Whirlpool's corporate *ss on front load washers Samsung opening a new, state-of-the-art $380 million manufacturing facility in South Carolina Kenmore appliances on Amazon Appliantology monthly…
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https://youtu.be/XvGHkrP3V-g - Industry news: Consumer right to repair laws coming to a state near you. Consumers will have the right to purchase appliance service manuals from the manufacturer. What does it mean for you as a professional appliance repair technician?- The Ten Step Tango troubleshooting procedure: Troubleshooting techniques for any …
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https://youtu.be/3sFRrYGMeM4 In this long-awaited episode, the Samurai and Mrs. Samurai recap the recent Annual Service Training Institute. Some of the links referenced in the podcast:- Photos from ASTI 2017- MST Ten-Step Tango Troubleshooting Procedure- Understanding "Loading Down" in Appliance DC Power SuppliesYou can listen to just the audio por…
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https://youtu.be/yh5l7Qf1bZk Introducing the mysterious Son of Samurai (yes, the actual spawn of Samurai), the man behind the scenes running Appliantology.org and MasterSamuraiTech.com. He's also a certified Master Samurai Tech and the Samurai's service call partner. In this episode we talked about:- Son of Samurai, who he is and what he does to ke…
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https://youtu.be/xCqKdgQkz-o Special 4th of July episode:- Industry News: Haeir buys GE Appliances; new Wolf induction cooktop; Italian appliance manufacturer, SMEG, gaining market share- Firing your customer; identifying and harpooning "land sharks." Link to article discussed in the vodcast: https://www.groovehq.com/support/how-to-fire-a-bad-custo…
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Memorial Day 10% tuition discount Two new FREE and fun courses:- Internetology: Basic Internet for Everyone- Appliantology 101: Your Guide to the Ultimate Appliance Repair Information Tool Weekly tech training webinars and recap of the most recent one Circuit Fu - bringing back the lost art of appliance repair The MST newsletter is chock full of ap…
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Another all-new vodcast episode of Master Samurai Tech Radio! In this killa episode:- Weekly tech training webinars, aka., Office Hours, for MST Academy students and Professional Appliantologist members at Appliantology.org.- Webinar recordings available for both students and PA members.- Open Q&A Office Hours- a great time to ask questions about a…
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In this long-awaited episode:- Mr. Appliance tech training website powered by Master Samurai Tech- ASTI 2016 recap and discussion- Industry news - trends in the evolving appliance repair profession- Tech training webinars at Appliantology.org and MasterSamuraiTech.com- Bidness Talk: "Where can I hire good techs?"- Tool Talk: Information tools for m…
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In this year-end vodcast, Samurai Appliance Repair Man and the Mrs. Samurai do some reminiscing about all the great students we’ve worked with during 2015, the new features we’ve added to the Samurai Tech Academy's state-of-the-art online appliance repair training courses and we describe even more improvements coming in 2016!https://www.youtube.com…
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https://www.youtube.com/embed/POhAKGCBL8E Industry Talk: - BSH- what's the "H" stand for?- Charge your smart phone from your refrigerator *wirelessly* with WattUp technology. Master Samurai Tech news: - New post on how loose electrical connections, like splices and terminals, can produce enough heat to burn wires and insulation. https://mastersamur…
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- Upcoming webinar on Schematic-foo: ancient Samurai art using tech sheets as deadly weapons in appliance repair. Get the details here!- Appliance product training today: we don't need hands-on, we need brains-on. The future is here NOW!- Bidness Talk: Pricing your services; fixed and variable costs; how much should you be charging for repairs? Str…
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- We're back from our bidness trip last week but Mrs. Samurai has a cold so this episode is mostly Tech Talk.- Visit to American Appliance in Golden, CO, one of Sub-Zero's premiere partners. - Recap of Dacor training in their Android-controlled ranges- GFCIs and AFCIs. What they are, what they do, how they're different, and current NEC requirements…
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- Samurai and Son of Samurai are off to Dacor training. - Manufacturers focusing on producing higher-profit upscale major appliances and what this means for your service business- Sub-Zero doing a huge expansion in Wisconsin to crank out upscale dishwashers and ranges. What are these manufacturers seeing that you should also be seeing as an applian…
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Industry News: an interesting twist in the legal drama surrounding the GE-Electrolux merger. GE’s biggest laundry product launch in 20 years: yet another top-loader? Future tech: are ultrasonic dryers on the horizon?Appliantology News: Traipsing through the various incarnations of the Samurai’s online appliance repair forums and groups (first one o…
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In this special episode of MST Radio, the tables are turned and instead of being the host, Samurai Appliance Repair Man is a guest on another radio show, the Scott Horton Show. We discuss the changes going on in the appliance repair trade today and the opportunities this creates for skilled appliance techs. Whether you’re contemplating a new career…
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In this life-changing episode of Master Samurai Tech Radio, Samurai Appliance Repair Man and Mrs. Samurai talk about all kinds of things appliantological. Due to the overwhelming response we've gotten the last few days, we've extended our Labor Day tuition discount on all courses and bundles at the Samurai Tech Academy thru Sunday, 9/13! Coupon cod…
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In this killa-manilla episode of the Master Samurai Tech Radio podcast, the Samurai and Mrs. Samurai reveal the answer to every burning question you’ve ever had about anything! Okay, okay, well we at least know you’ve been losing sleep over the mysteries of centrifugal switches and what the heck is the difference between NTC and PTC. Oh, yeah, we c…
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- New credit card readers for the EMV technology; merchant (appliance service company) liability for fraud if not using the new readers.- Square has already issued the new EMV readers. - Electrolux buying GE Appliances - complications, lawsuit, implications for the appliance market. Samsung and LG brought into the fray! - Customer education: How to…
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In this scintillating episode:- Industry news- Passed 4 million views on our YouTube channel! You may have been one of them! - Correction on loading meters- Meter current draw, input impedance, and why you should care- Ghost voltages and open neutrals- Lord Wiggington propositions an outlet for his wiggy- Subscribe to our podcast on iTunesHere are …
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Topics covered:- We're now listed on iTunes! Subscribe here.- Industry News: Whirlpool Internet-connected laundry set, GE refrigerator/coffee brewer, GE dryer service bulletin- MST News: Jobs listing, Affiliate program- Tech Talk: Which Wiggy and why? When to use the Wiggy?Link to the Wiggy (loading meter) that the Samurai uses and talks about in t…
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- 1 About this podcast: a podcast by appliance techs, for appliance techs- 2 About the Samurai Tech Academy- 3 MST news - 3.1 About Appliantology, features. - 3.1.1 Grasshoppers moderated at Appliantology. - 3.2 New course bundles - 3.3 Jobs listings and resumes for students and grads- 4 Tech talk - 4.1 Voltage Sniffers vs. Loading Meters vs. Non-l…
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Many of you have emailed the Samurai axing, “Samurai, O Samurai, when will you and Mrs. Samurai make another edition of your award-winning podcast?” You chirped and we listened. After an extended hiatus, we’re baaack! Some of the topics covered in this issue: - Appliance brands: how to choose ‘em? - New, extended version of the much-loved Home Wiri…
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In the market for a new washer? So many choices and you're agonizing over which one to buy? Sweat thou not the load, my leetle grasshopper, for the Samurai and Mrs. Samurai will give you the low-down on today's washers, explaining the various washers available and their pro's and con's, and introduce a revolutionary new washing machine that you pro…
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Y'all gather 'round the campfire and ol' Samurai and Mrs. Samurai will tell you some genuine, real-life appliance war stories. These are tales from the dark side, stories about encounters with real defective customers: cheesedorks, leeches, and pigs at the trough. [WARNING: adult language] (This episode was re-recorded because of production problem…
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The world-famous Samurai Appliance Repair Forum is the premiere free appliance repair information resource on the web. In this steamy installment, the Samurai and Mrs. Samurai teach you how to effectively use this appliance repair oracle to get free, expert repair help. Empower yourself and tune in to this episode now!…
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So, Old Faithful has shat the bed and you’re thinking about hauling it off to the landfill and replacing it with one of those sexy, glitzy appliances you saw in the Sunday paper? And, amazingly, it’s the same price that you paid for Old Faithful 20 years ago! Hmmm, how does that work? Well, Bubba, you need to listen to this podcast episode before y…
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We're on a roll! Yet another listener email episode. In this thriller... Steve's three year old Amana refrigerator is freezing stuff in the crisper drawer and his water dispenser quit working. Is there a connection? Bonus: link to the evaporator fan upgrade kit discussed in this episode. Amy gunked up her Frigidaire front loading washer by washing …
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You wanted another all listener emails episode. You've flooded us with email demanding it. And a surprising number of you have actually immolated yourselves and had your cousins mail me photos of your smoldering, sizzling carcasses. That got our attention. So, here it is, another all listener email episode! (Now, stop with the photos, please.) And,…
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Back by popular demand, another episode devoted to all listener emails! In this exciting docudrama: Butros Butros has a GE front-load washer that won't spin and Tomo has a one year old Kenmore HE3t that won't spin, either. Hmmm... Alyson has had to replace the gas valve twice in her Frigidaire Crown Series gas range and now it's apparently gone bad…
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Special all-listener email edition! Woot-woot! Susan has a Kenmore (Whirlpool) direct-drive washer that won't agitate or spin. Pamela updates us on her ongoing customer disservice dilemma in Paris, France. Troy has a problem with a Kenmore (Whirlpool) dryer that stops running when the start button is released. Barb's washer broke and her hubby want…
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GE pro-style gas ovens go boom! Massive recall The recall involves the following models: ZDP48N6RH1SS ZDP48L6RH1SS ZDP48N4GH1SS ZDP48L4GH1SS ZDP48N4GH1SS ZDP48L6DH1SS ZDP36N4DH1SS ZDP36L4DH1SS The suspect units bear the serial numbers starting with: DG, FG, GG, HG, LR, MG, RG, SG, TG, VG, AH, DH, FH, GH, HH, LH, MH, RH and SH. E-Z Dryer tips: long …
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Appliance industry news: Iowa politicians object to Maytag-Whirlpool merger; NCEE adds to skills required for technician certification. Tech tips: high drain condition on Maytag Dependable Care washers, hybrid motor pulley p/n 202507, new pump belt p/n 211451; Cooling fan noise in Jenn-Air wall ovens, noise kit p/n 12002638; Maytag Neptunes display…
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Our first podcast episode! Industry news we covered: GE’s class action lawsuit settlement over their sweaty refrigerators, Whirlpool’s pending buy out of Maytag, Maytag’s new, shorter, warranty policy on new parts. Repair tips: overfilling icemakers in some Kitchenaid refrigerators, intermittent lid switches in some Maytag top-loading washers, inst…
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