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No Nonsense Leadership

Murray Robinson & Shane Gibson

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This is No-Nonsense Leadership, where we explore better ways to develop software products and services. Join world-class experts for honest insights and practical advice to help you lead digital teams, products, and organisations clearly and confidently. Subscribe now to learn the best ideas in the field.
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In this episode, we talk to Sander Hoogendoorn about effective technical leadership. Sander explains how rigid processes and micromanagement damage teams and why empowering small autonomous teams is key to success. He reveals how his teams can operate with minimal hierarchy and process by focusing on technical quality through practices like continu…
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In this episode, we talk to Brian Feister about vibe coding. He shares his experience developing a new product using AI and highlights the importance of thoroughly reviewing everything the AI suggests because it lacks common sense. We discuss the risk of junior developers producing poor-quality code and the severe damage a company could face if it …
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In this episode, we talk to Nick Consentino about AI assisted coding. We examine how AI tools such as Co-pilot and ChatGPT enhance developer productivity and enable rapid prototyping. Nick discusses the benefits and pitfalls of using Ai, emphasizing the need for strong domain knowledge to avoid generating large amounts of unmanageable code. We disc…
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 In this episode, we talk to Charles Lambdin about creating meaningful change in organizations. We examine the hidden conflicts that prevent organizations from adopting modern ways of working and uncover how incentives, power and stories influence company dynamics. Charles highlights the importance of understanding organization, politics, and build…
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 In this episode, we talk to Bryan Finster about Test Driven Development. We discuss what TDD is and why it's essential for high speed, high quality software engineering. Bryan criticizes independent QA teams and we explore how integrated cross-functional teams provide the rapid feedback you need to develop high quality code. And we discuss how to …
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 In this episode, we explore how to escape the outdated factory model of software development. We discuss traditional bureaucratic software development, why it fails, and how Agile was meant to fix it by removing departmental silos and liberating talent, only for managers to turn it back into siloed development in sprints. We discuss a successful A…
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In this episode, we talk to Mikkel Zanini about humanocracy. Mikkel emphasizes the limitations of traditional bureaucratic organizations and explains the concept of humanocracy, which focuses on maximizing human potential rather than efficiency and control. We explore the principles of ownership, meritocracy, internal markets, experimentation, comm…
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In this episode, we talk to Rich Mironov about increasing your influence with executives. We discuss organisational politics and explain how power, stories and alliances are crucial in shaping company dynamics. Rich describes the disconnect between business and technical teams and the importance of expressing arguments in the language of money. He …
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In this episode, John Cutler talks about surviving the current tech environment. We discuss how layoffs and blame destroy trust, create fear and conflict and stop people from providing the feedback that leaders need to make good decisions. We discuss whether our workplaces are a meritocracy or highly charged political environments. And we explore s…
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In this episode, we announce Shane Gibson's departure and introduce Donna Spencer as our new co-host. Donna describes her experience as a product designer and user experience researcher. Shane reflects on what he's learned about agile, product development, and leadership from over a hundred interviews with international experts. Murray discusses th…
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Join Murray Robinson and Shane Gibson as they chat with Joanna Rothman about agile project management. We critique fake corporate agile and discuss the drawbacks of offshoring your development work. We talk about the importance of continuous feedback, continuous delivery and cross-functional teams and we discuss project charters, budgets, scaling, …
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Join Murray Robinson and Shane Gibson as they chat with Jurgen Appelo about the crisis in the agile community. We explore how the agile job market has changed with diminishing roles for agile coaches and scrum masters. And we discuss what people can do now that the agile consulting and training gold rush is over. We talk about the poor quality of a…
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Join Murray Robinson and Shane Gibson as they chat with William Malek about the Haier operating model. Haier, a Chinese appliance giant, transitioned from a failing state-owned enterprise to a highly profitable publicly owned organisation with over 5,700 micro enterprises and $50 billion in revenue. We explain how Haier uses an internal marketplace…
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Join Murray Robinson and Shane Gibson as they chat with Steve Spear, author of a High Velocity Edge, Wiring the Winning Organization and Decoding the DNA of the Toyota Production System. We discuss how good leaders create a system that makes it easy for people to do quality work when and where it's needed by continually asking, what's the problem a…
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Join Murray Robinson and Shane Gibson as they chat with Gene Kim, leader of the Enterprise Technology Leadership Conference and author of the Phoenix and Unicorn Projects. Gene describes how DevOps research shows that excellent socio-technical leadership is critical to team success and failure. He explains how technical leaders can dramatically inc…
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Join Murray Robinson and Shane Gibson as they chat with Arnold Stroobach about the Buurtzorg organization, which decentralized its management and administration to small cross-functional self-managed teams that deliver in-home medical care. Buurtzorg is the Netherlands largest provider of home care with 16,000 clinical staff in more than 1500 local…
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Join Murray Robinson and Shane Gibson as they chat with Chris Jones from the Silicon Valley Product Group about the product operating model, emphasising the importance of cross-functional agile product teams. He shares insights on transitioning to a product model. The value of rapid experimentation, product leadership and common pitfalls. And he di…
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Join Murray Robinson and Shane Gibson as they chat with Woody Zuill about mob programming. Woody explains the concept of mob programming where a cross-functional software development team focuses on completing one feature at a time. Woody describes how mobbing has increased the effectiveness of development teams he's worked with by 10 times while r…
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Join Murray Robinson and Shane Gibson as they chat with Joel Tosi and Dion Stewart about Dojo's. Dojo's are a six week immersive learning experience where teams learn and practice new ways of working on real work with skilled coaches. We discuss the structure and implementation of Dojos, chartering, coaching dynamics, and frequent feedback loops. W…
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Join Murray Robinson and Shane Gibson as they discuss product management with John Cutler, famous for his newsletter The Beautiful Mess. We dive into the purpose of product management as a driver of profitable growth. And we discuss how to use the north star framework to align your organisation around common goals. We examine how to use product roa…
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Join Murray Robinson and Shane Gibson as they discuss UX research with Dr. Nick Fine. Nick explains what to expect from a UX researcher, how to do user research well, and the challenges that researchers have to overcome to obtain valid results. Whether you're a product manager, designer, or developer this episode is packed with actionable insights,…
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Join Murray Robinson and Shane Gibson as they discuss the Vanguard method with Ibbi Hussain, one of the founding architects of this revolutionary approach to organisation change. Ibi describes how the Vanguard method uses systems thinking, service design, and occupational psychology to make profound improvements to call center performance. Join us …
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Welcome to our 100th episode. In this episode, we talk about what we've learnt from our guests about agile, product development and leadership. We discuss what the podcast is about and why we started it. We unpack our critical take on fake agile and discuss agile leadership and product development. Join us as we take a deep dive into the insights, …
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Join Murray Robinson and Shane Gibson as they chat with Evan Leybourn from the Business Agility Institute about business agility. We discuss how to define and measure business agility, examples of agile organisations, and the struggle with traditional bureaucratic models. We delve into the different types of leadership, the nature of internal cultu…
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Join Murray Robinson and Shane Gibson as they chat with Ron Westrum about how organisational culture drives innovation and disaster. We discuss generative, bureaucratic and pathological cultures, using real-world examples from NASA, Boeing and others. This episode highlights the importance of leadership integrity, openness, honesty, the free flow o…
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Join Murray Robinson and Shane Gibson as they chat with Jack Skeels about agile for digital and marketing agencies. Jack advocates for reducing the managerial overhead in organisations to promote productivity and improve communication. We discuss common hurdles in agile implementations. The value of a manager as a sports coach. The importance of sc…
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Join Murray Robinson and Shane Gibson as they discuss objectives and key results with Adrian Howard. Adrian explains how OKR's can be used as a strategic instrument for aligning goals within your organisation. We walk through common pitfalls and misconceptions emphasizing the importance of using OKR's focused on outcomes rather than outputs. We dis…
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Join Murray Robinson and Shane Gibson as discuss business agility and the heart of agile with Mike Leber. We talk about how the heart of agile liberates you from rigid process frameworks by focusing on collaboration, delivery reflection and improvement. We talk about how the agile industrial complex has turned agile into a heavyweight waterfall pro…
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Join Murray Robinson and Shane Gibson as they chat with Jason Knight on the state of product management. Jason shares his insights and experiences on the responsibilities of a product manager, the evolving nature of the role. Differentiating buyer and user features the importance of testing and validating ideas. Supporting cross-functional teams an…
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Join Murray Robinson and Shane Gibson as they chat with Michael Lloyd about dysfunction mapping. Whether you are new to the agile world or a seasoned professional, you'll find valuable insights as we delve into understanding team dynamics, honing the coaching process. And the essential principle of iterative hypothesis testing. Join us as we learne…
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Join Murray Robinson and Shane Gibson as they as they chat with Bianca Grizhar about developing digital products in China. We discuss the cultural differences between Germany and China, and how Scrum improved team collaboration. We talk about the benefits of working directly with people offshore in cross functional, cross organisational teams. Whet…
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Join Murray Robinson and Shane Gibson as they as they chat with Gabrielle Benefield, the inventor of the Mobius loop, an outcome focused delivery framework. Gabrielle shares her journey in agile product development from Silicon valley to Yahoo. And the importance of focusing on outcomes of outputs and improving decision speed. We discuss why organi…
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Join Murray Robinson as he chats with Maarten Dalmijn about Sprint Goals. We discuss how sprint goals should act as a primary mission for a sprint, around which everyone's tasks should revolve, rather than focusing on individual deliverables. We talk about challenges to implementing this approach, the importance of measuring outcomes over output, a…
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Join Murray Robinson and Shane Gibson as they chat with Joe Justice about how Tesla and Space X have developed a new operating model based on self-organising teams that continuously discover, deliver, and improve to achieve a thousand year goal. It's like the most radical combination of open space agility, OKR's, Continuous Discovery, Continuous De…
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Join Murray Robinson and Shane Gibson as they chat with Stephen Bungay about the art of action. What can managers learn about leading in uncertain conditions from military history and modern NATO tactics? Military history shows that predictive plans and standard operating procedures work well when we are doing the same thing a thousand times, but f…
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Join Murray Robinson and Shane Gibson as they chat with Jose Corella about how leadership principles from the US air force can be applied in civilian organizations. Discover how effective leaders empower teams to think critically and take initiative to achieve the goal. Learn about mission command red team thinking, servant leadership and the power…
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Join Murray Robinson and Shane Gibson as they chat with Jennifer Pahlka about her new book, Recoding America. Why government is failing in the digital age and how we can do better. In this episode, we discuss why governments at all levels produce poor quality online services, like healthcare.gov in the US, that cost of fortune and a very difficult …
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Join Murray Robinson and Shane Gibson as they chat with Jeff Patton about product thinking and user story mapping. Jeff emphasises that product thinking focuses on outcomes, not output. He explains that product market fit requires a deep understanding of customers and users problems and a balance of customer desirability, business value and technic…
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Join Murray Robinson and Shane Gibson as they chat with Ryan Lysne a product director at Amazon in charge of the Amazon app, the content creator economy and worldwide events. We ask whether Amazon is agile and discuss the structure of Amazon product teams. Then we talk about the 10 step product management cycle that Amazon product teams use. We tal…
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Join Murray Robinson and Shane Gibson as they chat with Peter Lam, a management consultant specialising in fixing agile transformations. We delve into the value of consulting playbooks. The debate around centralised agile approaches and the disconnect between executives and workers. We examine why organisations often revert to bureaucracy after sub…
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Join Murray Robinson and Shane Gibson as they discuss agile project management with certified scrum trainer, Jem Jelly (Jem D'jalel). We ask whether agile project management is possible or if it contradicts the principles of agile. We debate whether projects are inherently predictive, siloed, and staged or whether they can be adaptive fluid and cro…
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Join Murray Robinson and Shane Gibson as they chat with Jim Highsmith, one of the authors of the agile manifesto. We discuss the history of software development from the wild west to structured methods. The agile movement and the courageous leaders who implemented it . We talk about what agile is. The agile mindset. The problems agile solves and wh…
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Join Murray Robinson and Shane Gibson as they chat with Pawel Huryn about product management. What it is, and isn't? How to motivate teams and what makes a product succeed. We discuss the difference between product management, which focuses on discovery and project management, which focuses on delivery. And how to do both at the same time in one em…
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Join Murray Robinson and Shane Gibson as they chat with Stefan Wolpers about scrum anti-patterns. We discussed common Anti-patterns such as a scrum master assigning tasks to a disempowered team and the solution for them. And we discuss why these anti-patterns keep occurring. The problems with scrum master education and training and the big consulti…
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Join Murray Robinson and Shane Gibson as they chat with Brendan Marsh about what it was like to work at Spotify. How Spotify's agile ways of working are just a way to achieve the speed to market and speed to learning that their leaders feel are its key competitive advantage against bigger and better funded companies . How the Spotify model really w…
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Join Murray Robinson and Shane Gibson as they discuss the fundamentals of product management with Roman Pichler, author of agile product management with scrum. What is a product manager? What is a product? What's the difference between a product and a project? What's the difference between a product owner and a product manager? How do you know what…
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 In this episode, we discuss the sad state of the agile industry with Michael Kusters and Brett Maytom. We talk about how the agile brand has been destroyed by con artists, life coaches and big management consulting firms. People who provide poor quality advice to clients because they've never been part of a good agile team. We talk about why clien…
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Join Murray Robinson and Shane Gibson as they talk with Howard Podeswa about agile business analysis. What do business analysts do? What's its value? Why are big requirements up front, a bad idea? And how do we do business analysis in an agile way? How do we do use cases and user story maps and how do we break them down into user stories? What's th…
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Join Murray Robinson and Shane Gibson as they talk with veteran developer, Jonathan Crossland about Ammerse, a value based decision making guide for products and teams. Ammerse is a mnemonic for agile, minimal, maintainable, environmental, reachable and solvable. Jonathan walks us through how to use these ideas to understand what we value now and w…
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Join Murray Robinson and Shane Gibson as they talk with Rich Mironov about the problem with sales led development. It’s easy for B2B enterprise companies to fall into a sales lead development model where the majority of development work is customisation starving the core product of resources for innovation, new features, quality improvements and te…
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