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We’re joined by two interview guests this week—first is Rod Sides, the vice chairman and leader of U.S. retail for Deloitte, who speaks to details surrounding their 2021 Retail Industry Outlook and insights from leading retail executives on the year ahead. Then, Shash Anand, VP of Product Strategy at SOTI, joins us to address what a positive techno…
 
Our interview guest is Mike Provance, the CEO of 3X3; Mike joins the show to discuss the state of beer, wine, and spirits retail in 2021, trends in the space, and how independent store operators managed to keep pace in 2020 with chain competition. In our news segment, we look at Target’s stellar holiday season sales and Nordstrom’s sales moving inc…
 
Our interview guest is Tobias Buxhoidt, co-founder and CEO of parcelLab; he discusses the importance of post-sale communication in e-commerce and why retailers should take ownership of the process rather than relying on third-party logistics firms. In news, we look at L Brands’ holiday sales updates and news that Lowe’s is expanding their outlet st…
 
Our interview guest is Sajag Agarwal, the Founder of Movley. He discusses the current state of inspections in China of goods bound for U.S. retailers, present shortcomings of the process on the macro level, and areas in which the process could or should be improved to reduce retailers’ risk. In our news segment, we discuss early holiday spend numbe…
 
Our interview guest is Dr. Santiago Gallino, Assistant Professor of Operations, Information, and Decisions from the Wharton School at the University of Pennsylvania. He discusses some of his research and work with retailers regarding onboarding and training associates, and how retailers can look at data differently to determine appropriate staffing…
 
Our interview guest is Melissa Wong, CEO of Retail Zipline. Melissa joins the show to talk about ways in which communication within retail organizations has changed, challenges in communication posed in 2020, and why it is important for the corporate branch of a retail company to have a consistent two-way dialogue with individual stores. Our news s…
 
Our interview guest is Keith Cohn, founder and CEO of Candy Club, who offers specialty confections direct to consumers and wholesale to retailers in the U.S. He speaks about the state of confectionary retail, trends to watch for, and employing impulse buys outside of the front end. In our news segment, we discuss Academy Sports + Outdoors, who reve…
 
We’re joined by two interview guests in this episode. First is Karl Haller, Consumer Center of Competency Leader at IBM, who joins us to discuss how retail shoppers are continuing to increasingly make purchase decisions based on their values. Then, Vidya Peters, Chief Marketing Officer at Marqeta, addresses their latest data regarding mobile wallet…
 
Our interview guest is Cheryl Sullivan, President of DemandTec; Cheryl looks ahead to 2021 regarding retail pricing and private label market share. Speaking of private label, Kroger set a company record in Q3 in the number of private label products released and were also incrementally profitable on the digital side of their business—we discuss them…
 
Our interview guest is Adam Halim, the Senior Vice President of Business Development at Flipp. Adam discusses the current state of flyer readership in North America as it pertains to retail, and where the advertising medium is headed over the next several years. In the news segment, we glance at Deloitte’s annual pre-Thanksgiving pulse survey as a …
 
Our interview guest is Mike Webster, Senior Vice President and General Manager of Oracle Retail, who joins the show to discuss findings in their annual global holiday shopping survey. Additionally, we look to Walmart’s earnings call to determine categories of strength in general merchandise as they broke down third quarter sales at Walmart and Sam’…
 
Our interview guest is Rick Watson, Founder & CEO of RMW Commerce Consulting; he joins us to discuss how retailers are attempting to navigate the muddy logistics waters of Q4 by dealing with surging costs, delays, and volume restrictions. In our news segment, we discuss how Dillard’s is reaping the rewards of a long-standing company policy and emer…
 
Our interview guest is Shash Anand, Vice President of Product Strategy at SOTI, who discusses the updates retailers and their suppliers are making to their back-end technology to meet changing customer demands. In our news segment, we discuss a business update from Regency Centers, a leading operator of grocery-anchored centers in the U.S., and the…
 
Our interview guest is Woody Levin, the CEO and Co-Founder of Extend—he joins us to discuss the rapidly evolving extended warranty space, something that touches nearly every retailer yet about which little is known. Additionally, we look at O’Reilly Auto Parts’ latest quarter and seek leadership insight on why auto parts retailers are seeing a surg…
 
Our interview guest is Meghann Martindale, Global Head of Retail Research at CBRE; she joins us to discuss CBRE’s U.S. Retail Holiday Trends Guide and what shopping center operators have learned since the onset of the pandemic. In our news segment, we focus on Albertsons as they attempt to catch up to Kroger and Walmart with a solid quarter. Additi…
 
Our interview guest is Peter Sciara, the Senior Mobile Solutions Architect at Stratix. He joins us to discuss, among other things, the update of POS systems and other digital solutions for retailers as they rush to incorporate curbside and other mobile POS options for customers—including some of the differences in platforms (like iOS vs. Android) w…
 
Our interview guest is Ron Thurston, a retail expert and author of the upcoming book Retail Pride. He discusses the book, why those with retail careers should be proud of their industry, and how to develop a fulfilling career in retail. In our news segment, we take a look at Dollar General’s rollout of their new concept popshelf and how the genesis…
 
Our interview guest is Tjacob Smude, the produce manager at the Bisman Community Food Coop in Bismarck, ND. He discusses the structure of their coop, sourcing local product in North Dakota, and their mission to ensure community members in their metro area are well-educated about the food they purchase. In our news segment, we discuss Bed Bath & Bey…
 
Our interview guest is Sarah Fischer, owner of Nature’s Pantry Farm in Minnesota; she discusses the unique nature of retailing products directly from a farm to consumers and working to anticipate demand to ensure a constant supply for customers. In our news segment, we discuss Costco’s latest quarterly earnings, but more importantly, some of their …
 
Our interview guest is Jon Cheney, the CEO and co-founder of Seek, a leading imaging provider for retailers. He discusses the technology behind implementing 3D images into augmented reality services for retailers and drawing AR out of apps and into browsers for digital commerce. We look at Walmart’s launch of Walmart+ in the news segment, and why i…
 
Our interview guest is Dani Cushion, the CMO at Cardlytics, who catches us up on summer purchase data and their latest State of Spend report, as well as how the data suggests a continued potential flattening of the holiday sales curve with the shift of Prime Day. Additionally, we discuss the stalking horse bid by REITs Simon and Brookfield for JCPe…
 
Our interview guest is Mike Welsh, the chief creative officer for Mobiquity. Mobiquity counts among its clients Kum & Go and Wawa, and Mike discusses considerations that go into developing effective loyalty programs that give c-stores the ability to leverage apps to improve and enhance the customer experience. We discuss Duluth Trading Co. in our n…
 
Ben Houston, the founder of Threekit, joins the show to discuss how his Hollywood background let to the creation of a platform wherein retailers can create 3D images and virtual photographs for their e-commerce sites. Additionally, he’ll discuss the next phase in AR as it pertains to retailers. In the news segment, Michaels takes center stage with …
 
The pandemic has affected customer-facing aspects of retail, but what about the vendor-retailer relationship? Paul Lee, the CEO of NHN Global (parent of FashionGo), joins us to discuss hosting FashionGo Week, an online fashion trade show running through September 6. In news, dollar store earnings were revealed this week, and despite a strong showin…
 
Joining us to discuss how science, technology, and digital insights can assist retailers in making prudent inventory decisions in 2020 is Carla Anderson, Senior Director of Merchandising Strategy at Oracle Retail. Best Buy’s quarterly numbers are also addressed, as they managed fantastic comp numbers in June and July. And, we look ahead to dollar s…
 
Our interview guest is Paul Brenner, the president of audio out-of-home and CSO of Vibenomics—he discusses the changing world of in-store audio and how retailers can tap into this resource for additional revenue streams. The show’s news topic is home improvement retail, as Home Depot, Lowe’s, and Ace all released impressive second quarter sales num…
 
The return of the Retail Focus Podcast features an interview with Daniel Sines, the CEO and co-founder of Traitify, who discusses onboarding for retail companies during a pandemic and how shifting roles have given some companies an opportunity to rethink their hiring practices. In news, Grocery Outlet’s Q2 sales were strong, but other information o…
 
Rite Aid’s sales trends flip during the pandemic, with pharmacy sales tepid but front-store sales surging. We discuss retail pharmacy, along with GNC’s transition into Chapter 11 bankruptcy. From there, we touch on two different clearance projects for Dick’s Sporting Goods and how they may be able to leverage their real estate footprint to expand o…
 
Although not as fruitful an earnings call as we hoped, we did get a glimpse into Kroger sales in Q1, including where they are seeing the most momentum on the digital front. From there, we talk about how the summer season is shaping up for fireworks retailers and yet another landlord taking umbrage with Gap. We close by discussing a PPE retailer’s e…
 
We get a good view into a segment that’s been largely overlooked during the pandemic—convenience stores—as Casey’s releases earnings. Additionally, Chewy discusses the buying habits of newly won customers, Sam’s Club introduces curbside, and some retailers lobby against price controls by states. Our interview guest is Nikki Baird, the VP of retail …
 
We start with Gap—although their quarter wasn’t as bad as it first seemed, their latest earnings call showed the company has a long way to go with the Gap and Banana Republic brands. From there, we talk about Southeastern Grocers’ deal with Food Lion, retail produce sales in Q1, and GameStop. Our interview guest is Cardlytics CMO Dani Cushion, who …
 
Our show begins with the stellar Q1 earnings from Dollar General along with information from their annual investors’ day meeting. From there, Big Lots posts a positive earnings surprise and reason for optimism after May sales came in strong. We also discuss Tuesday Mornings’ bankruptcy filing, Southeastern Grocers looking to expand, and pet-related…
 
We begin with JC Penney, as we discuss their recent bankruptcy filing and rumors that Amazon may be interested in part or all of the legacy retailer. From there, we look at the high sales from Walmart and Sam’s Club in Q1, followed by the even higher sales at BJ’s. Finally, we bid farewell to Pier 1’s brick-and-mortar stores and look at a regional …
 
In a special episode of the podcast, we’re joined by two interview guests. The first, Karl Haller, is the global lead for IBM’s Consumer Center of Competency. He’ll discuss IBM’s recent study that speaks to how consumers expect to spend in the coming months, and the changes that we can expect to see from retailers when we transition to a new normal…
 
We begin with a deep dive into an area of grocery that is oft ignored by media in frozen food—data from AFFI suggest that it might be a future area of opportunity for many retailers coming out of panic buying patterns. We also discuss Office Depot’s pleasantly surprising first quarter numbers, a snapshot from Connex regarding retail facilities main…
 
We spend the first half of the show discussing the reopening plans for several non-essential retailers who must now strike a tenuous balance while following local regulations. Additionally, eBay releases their earnings, Walmart unveils an accelerated last mile plan, and Forrester projections cast a shadow. Our guest is Paul Cohen, the national sale…
 
We start with our quarterly check-up on the auto parts retail sector; while O’Reilly sales went up organizationally, they saw comps fall as a result of stay-at-home orders. We also discuss a potential fallout of the deal between Sycamore Partners and L Brands, Target’s latest business update, and retailers taking a pass on paying rent. Our intervie…
 
We hit the ground running with Rite Aid, whose earnings call gave us a look into the potential momentum they are seeing through the first few months of the year, even if their bottom line looks less than stellar. We also discuss Neiman Marcus’ saga, a partnership between a footwear retailer and a regional grocer, and Bed Bath & Beyond selling One K…
 
Grocery is on everyone’s minds right now, and we cover four grocery-centric stories from the past week to lead the show. We also discuss Tractor Supply Company’s first quarter sales updates, Whole Foods running behind, and potential positives and negatives surrounding the immediate future of retail garden centers. Our interview guest is Kristine As…
 
We get an intriguing update from Dollar Tree this week regarding sales at both Dollar Tree and Family Dollar through March. We look through those details and discuss potential supply chain issues in the dairy and produce industries and why they may impact retail stores during panic buying. Our interview guest is DataOwl co-founder Dan Hirsch, who j…
 
As we fight to keep up with the now rapid-fire changes in the retail landscape, we start our show with retailers releasing information on what consumer purchase trends look like in the era of coronavirus. From there, we discuss the disappointing (but likely inevitable) news of retail furloughs and layoffs, what the CARES Act may mean for small reta…
 
In this free-flowing episode, we scrap the rundown and discuss observations surrounding the drastically altered retail landscape, as well as retailers that stand to potentially improve their image post-coronavirus. Our interview guest is Karly Caylor, a performance content writer at VMLY&R, who discusses the research and approach necessary to effec…
 
We begin the show discussing the potential impacts of coronavirus (COVID-19) on retail, including our discussion with retail store managers and what we’ve heard on various earnings calls. From there, we discuss Costco’s latest earnings, Dollar Tree’s goals for 2020 surrounding different initiatives, and Kroger’s Q4 call. Our interview guest is Card…
 
Home Depot leads the show, after they release not only earnings but some interesting merchandising initiatives for their outdoor product lines. We also discuss the new Amazon Go Grocery store and Lumber Liquidators’ year-end earnings report. Our interview guest is Alex Barseghian, author and former head of retail for Blackhawk Network, who joins us…
 
As Walmart closes out their fiscal year, we take a look back at some of the initiatives they started during the last 12 months, and look at their sales forecasts for the next 12 months. Additionally, we discuss Floor & Décor’s dramatic growth plans, and how SpartanNash’s numbers suggest strengths in independent grocery. Our interview guest is Jeff …
 
We start with positive news from Ahold Delhaize (as Food Lion showcased solid comps) and CVS (as their front-store comps were up yet again). We also discuss the largest point-of-sale provider in the U.S. in NCR, Quiktrip’s expansion into Alabama, and the shuttering of Brandless. Our interview guests are Shlomo Chopp and Ryan Wolfe of ShopFulfill, w…
 
We begin with a rare deep dive on the latest from Boot Barn, as they ride their loyal customers to continued sales growth but are endeavoring to draw new customers through exclusive clothing lines. From there, it is on to Natural Grocers, Earth Wise, and pleasant numbers from Simon that show retailers in their malls may be busier than previously th…
 
After following up on the newly announced Lucky’s Market bankruptcy, we dive into reasons behind Tanger Outlets’ industry-leading high occupancy rates and whether they will continue into 2020. We also discuss Amazon’s earnings call, Stein Mart potentially going private, and Kohl’s commitment to smaller footprints. Our interview guest is Andrew Park…
 
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