The Customer (dis)Service Podcast, hosted by Nicholas Roberge, unveils today's shameful customer service and helps you become the leader of satisfaction in your industry! It highlights the next generation of business, where business owners, executive leaders, and department supervisors will differentiate themselves with an unprecedented level of customer service. By challenging the status quo, the CDP not only analyzes the all-too-common negative experiences that consumers unfortunately endure today, but also provides disruptive procedures, strategies, and best practices that will help set you apart from the herd.