Insurance Adjusting Technology and Software with Clint Harper

Adjuster Talk's Podcast

AT036 Insurance Adjusting Technology and Software with Clint Harper

Clint Harper is a veteran insurance adjuster with Royal Adjusting Services. His career initially began in the adjusting industry before he decided to take time off to tend to personal events in his life. During the destruction that followed Hurricane Harvey, he decided to restart his career as an adjuster to help homeowners rebuild their lives after the catastrophic event.

Clint joins me today to share his experience while working as a claims adjuster during Hurricane Harvey. He shares how the adjusting industry has changed over the years since his previous deployments, the importance of controlling your emotions and being professional while in the field, and overcoming obstacles related to new technology and software programs available to adjusters to help them streamline their workflows. He also explains the importance of managing your finances effectively between catastrophic weather events and how calling customers can impact your ability to build their trust.

“There’s so many new apps in your cell phone that you can use to get your claims mapped out properly.” - Clint Harper

In This Episode of Adjuster Talks:

• His experience working as an adjuster through the Hurricane Harvey catastrophic event.
• How the industry has changed and evolved throughout his career.
• Representing the adjusting company and insurance company professionally.
• The importance of controlling your emotions while in the field.
• The importance of planning your day around your travel route.
• Using scheduling and mapping programs.
• The balancing act between understanding construction, claims, and technology.
• Overcoming fears associated with being a new insurance adjuster.
• The importance of budgeting and saving money for the slower storm seasons.
• How answering and returning customer calls helps build trust.

Resources Mentioned:

• Schedule It

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