AI Today Podcast #78: AI in Customer Experience

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AI Today Podcast #78: AI in Customer Experience

The fight for customer attention is fierce and companies are increasingly turning to technology to discover new ways to help. Artificial intelligence is playing a major role in creating connected customer experiences throughout the entire customer lifecycle. In this podcast hosts Kathleen Walch and Ron Schmelzer explore various ways AI is improving the customer experience.

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86 episodes available. A new episode about every 6 days averaging 21 mins duration .