Manage episode 228176830 series 1539200
The fight for customer attention is fierce and companies are increasingly turning to technology to discover new ways to help. Artificial intelligence is playing a major role in creating connected customer experiences throughout the entire customer lifecycle. In this podcast hosts Kathleen Walch and Ron Schmelzer explore various ways AI is improving the customer experience.
86 episodes available. A new episode about every 6 days averaging 21 mins duration .