AGP Ep 31: Andrew Ramsden—My #1 leadership lesson and how you can apply it
Archived series ("Inactive feed" status)
When? This feed was archived on March 08, 2019 02:28 (). Last successful fetch was on February 05, 2019 01:21 ()
Why? Inactive feed status. Our servers were unable to retrieve a valid podcast feed for a sustained period.
What now? You might be able to find a more up-to-date version using the search function. This series will no longer be checked for updates. If you believe this to be in error, please check if the publisher's feed link below is valid and contact support to request the feed be restored or if you have any other concerns about this.
Manage episode 214903523 series 1290736
Andrew Ramsden is the CEO and Founder of Alpha Transform and host of the Alpha Geek podcast. He has a particular passion for leadership development for technical professionals. In this episode Andrew talks about his most important leadership lesson and how you can apply it.
Listen
What did you think?
Spread the love!
If you enjoyed the episode, you can help us by doing one or more of the following…
Subscribe via email
The easiest way to never miss an episode. Limited emails. We hate spam.
Success!
Give us feedback
Thank you for your honesty. How can we improve?
Name
Email Address
Feedback
7 + 10 =
Show notes
- Episode based on this article from earlier in the month
- “I don’t want to be wrong for a moment longer than I have to be”—Sam Harris
- High EQ leads to 500% increased performance in CEOs
- EQ can address this: “65% of employee performance problems are the result of strained relationships rather than a lack of skill or motivation”
- Take #100in100 Challenge—100 self-reflections over 100 days while raising money for a great cause.
- Music by David Cutter
Topics/Transcript
- If I focused on correcting people. They would take it personally, and be embarrassed especially in front of others. And then I'd lost them, it didn't matter how good my argument was, their goal had changed. Their goal was no longer to have a conversation, it was to destroy me and even the score.
- My direct communication was having a similar effect. I was bruising people's egos and at best, they were distracted from the conversation. At worst, they were now my mortal enemies.
- Letting people say what they had to say first before I chimed in.
- Acknowledging and agreeing with at least parts of what they said.
- Only actively disagreeing with something if I was in 180 degree opposition and only if it was important to the point I was trying to communicate.
- Don't assume people are out to get you, give them the benefit of the doubt. At least initially.
- Don't bluntly correct someone. Understand their assumptions and thought processes first. They might have seen something you missed.
- Emotions are more powerful than logic, you must be aware of them and deal with them first.
- If someone says something that's not strictly correct, first think: Is it useful that I correct them right now? Will the conversation fail if I don't correct them right away? If the answer is no, let it go and refocus on moving the conversation forwards.
- It also applies to fairness: If someone does something you think isn't fair. Ask yourself, is it useful that I right the wrong? Is it important that I balance the imbalance right now? If not, let it go and work out what is important. Knowing that you might come back to address this later.
- Unless it's harming the flow of your current conversation, and therefore needs to be rectified right now, let people believe what they believe. If you need to address it later, you get the opportunity to address it offline, in a less-public forum, with less chance of bruising egos and destroying the relationship.
- Don't get me wrong, disagreement is an important tool in establishing healthy boundaries in a relationship, but use disagreement and correction strategically as a boundary-setting tool, not as a default response.
- You’ll find it easier to influence people and keep them onboard with your vision
- You'll have Improved relationships which makes it easier and less stressful to do business longer term
- You'll see Increased engagement of staff and colleagues resulting in better overall performance
How do your leadership skills stack up?
Take the 6 minute test39 episodes