Jeffrey Smith of City Wide Maintenance: Finding and Growing an Award-Winning Franchise


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On this episode, we interview Jeffrey Smith. Jeffrey researched and identified a franchise opportunity and landed on janitorial services and commercial cleaning. City Wide Maintenance continues to grow and retain clients at phenomenal success and Jeffrey shares his experience here.

City Wide is a management company in the building maintenance industry with more than 50 years’ experience offering janitorial and 20-plus other facility services. In 2005, Jeff Smith, an Indiana native, opened City Wide of Indianapolis and began offering the company’s unique experience to building maintenance and janitorial services to commercial facilities in the greater Indianapolis metro.

Jeff knew from experience that truly amazing client support took an extra level of engagement but resulted in successful lifelong relationships. He was drawn to City Wide because he recognized that they had a unique business model that offered this excellent support better than any team he had ever seen.

Today, Jeff is transforming an industry often plagued with mediocrity.

  • Offering a unique management approach
  • Providing more than 20 different services
  • Representing your needs
  • Focusing on vendor selection, compliance & overall client satisfaction

Clients aren’t used to the attention to detail and level of communication City Wide Maintenance offers and once they hired them, they love it! Their goal is to become an extension of your management team and save you time, money and the stress associated with facility management.

Special Guest: Jeffrey Smith.

Sponsored By:


  • City Wide Maintenance of Indianapolis — City Wide is a sales and management company in the building maintenance industry. A single-source solution for all commercial janitorial and maintenance services, City Wide has nearly 60 years of experience managing interior and exterior services for its clients.

56 episodes