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Episode 19 with Mariah Hay
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Manage episode 216222571 series 2434327
Content provided by Aurelius. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Aurelius or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
- How Mariah came into Human Centered Design from an Industrial Design background - Doing user research and how to include developers/technologists - What are customer feedback loops, how to create and act on them at scale - What it takes to build a truly customer centered organization - How Pluralsight conducts, analyzes and applies user research at scale - The process of Directed Discovery and how to do it - Doing human centered design at scale with a large and growing team - How to empower everyone at your organization to understand customers better
…
continue reading
69 episodes
MP3•Episode home
Manage episode 216222571 series 2434327
Content provided by Aurelius. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Aurelius or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
- How Mariah came into Human Centered Design from an Industrial Design background - Doing user research and how to include developers/technologists - What are customer feedback loops, how to create and act on them at scale - What it takes to build a truly customer centered organization - How Pluralsight conducts, analyzes and applies user research at scale - The process of Directed Discovery and how to do it - Doing human centered design at scale with a large and growing team - How to empower everyone at your organization to understand customers better
…
continue reading
69 episodes
All episodes
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