11.07: Aiming to please SMBs


Manage episode 227199308 series 1352968
By Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio streamed directly from their servers.
Getting to the heart of serving small- and medium-sized businesses has been a heartache for banks, as they struggle to make many work-intensive transactions into a large, meaningful chunk of volume. Charles Wendel, owner of Financial Institutions Consulting, highlights the steps banks can take to build relationships and revenue with SMBs.

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