9.05: How banks that win balance customer satisfaction and safety


Manage episode 216229350 series 1352968
By Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio streamed directly from their servers.
Growing customer base and income are priorities for banks, but that comes amidst an insidious form of growth: cyberthreats from determined bad actors. That creates a balancing act between keeping customers happy and secure. David Vergara, director of security and product marketing at OneSpan, discusses how financial institutions can mount a strong front to fight cybercriminals without disturbing customer experience.

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