068: Ken Burgin on long career in hospitality

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Manage episode 65249426 series 24026
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In the first of what we hope is many BBB podcasts with our listeners, Steve & Sean chat with Ken Burgin from Profitable Hospitality about a long career in hospitality industry. Some insights from Ken on this podcast How Ken got started in hospitality business What he learned about engaging customers with his cafe How Ken developed systems to manage staff and work processes Why generating revenue is more important than cutting costs Why Ken sold his cafe and started helping new cafe owners How the educational/training sector has changed with advent of digital (Ken would get signups via FAX!) How the subscriber model works for Ken Got more feedback, please email sean AT sportsgeekhq.com or tweet @BeersBlokesBiz or @seancallanan. Some useful links and listens Connect with Ken Burgin on Twitter @KenBurgin and @KenBurgin on Instagram Find out more at ProfitableHospitality.com and connect with Ken on Linkedin Listen to Ken's podcast Profitable Hospitality Podcast include ep 63 with Steve and 105 with Sean BBB episode on Pricing mentioned of the episode, tweet Jon Manning @SansPrix to say you want another episode on pricing Thanks to those who replied to Listener Feedback episode iTunes reviews - 55 have left an iTunes review for the podcast - THANK YOU Got a question? Tweet the Blokes or @BeersBlokesBiz Let us know in the comments or on Twitter @BeersBlokesBiz or on Facebook with your opinion. Get BBB delivered to you Connect with these Blokes The blokes on this podcast were: @seancallanan from Sports Geek and SeanCallanan.com (FB.com/SeanCallananSpeaks) @stevevallas from HONEY @kenburgin from Profitable Hospitality Download episode below but we'd prefer you to subscribe in iTunes, Stitcher, Soundcloud or this feed if you don't use iTunes. Don't forget you can get these show notes via email subscription. Let us know your thoughts in the comments

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