Episode 21: Going Inside with Nicole Cox of Ontrak, Inc.

Big Fish in the Talent Pool

Nicole Cox is the Head of Talent Acquisition at Ontrak, Inc. She is an experienced TA operations leader drawing her experience from the agency, RPO, and contract recruitment space, primarily in healthcare and biotech. Nicole helped establish and grow Decision Toolbox before their acquisition by Engage2Excel in 2016 and was their Chief Talent Officer. Nicole left E2E in 2019 to go “inside” for the first time in her career and now leads the daunting but exciting process of establishing the TA function - the people, process, and technology to power growth for Ontrak into the future. Her guiding principle: “Design what you want or you deal with what you get.” Nicole shares her perspective on what makes a great recruiter, why curiosity matters in TA leadership, and how feedback is essential for growth. In her words, “Anybody looking to grow their TA career needs to focus on listening, observing, partnering up with some really good mentors and continuously asking for feedback in areas to improve.” Topics Discussed: How COVID-19 has impacted the Ontrak team Why good recruiters are always curious Creating a customized approach for the candidate experience Why diversity matters more than ever in leadership Self-awareness as a path to becoming a better leader Stepping into uncomfortable spaces to increase performance Connect with Nicole Cox Twitter: https://twitter.com/nicolecox1 LinkedIn: https://www.linkedin.com/in/nicolecox2/?jobid=1234 Connect with OnTrak Website: https://www.linkedin.com/company/catasys/ LinkedIn: https://catasys.com/?utm_source=LinkedIn&utm_medium=catasys_homepage Connect with Erin Peterson Erin is a Talent Acquisition Consultant, Interim Leader, and RPO Advisor with PeopleResults. She has led TA and RPO globally for some of the most successful organizations in the world including Accenture, Aon Hewitt, and Amazon. She translates her unique global experience to help clients with TA strategy, employment branding, onboarding, candidate experience, and recruitment process outsourcing (RPO) decisions. Connect on Social Website: https://www.people-results.com LinkedIn: linkedin.com/in/erinpeterson Twitter: https://twitter.com/ErinMcPeterson