CSUNATC19: Join Kyndra Lococo from Google, Alexander Hauerslev Jensen and Will Butler from Be My Eyes, As They Announce Google as the Newest Specialized Help Partner on the Be My Eyes App!


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Show Summary:

Blind ability see sun coverage is sponsored by Be My Eyes.

Be My Eyes is a free app that connects blind and low-vision people with sighted volunteers and company representatives for visual assistance through a live video call.

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Alexander Hauerslev Jensen and Will Butler from Be My Eyes along with Kyndra Lococo, Accessibility Partner and Community Programs Manager at Google, join Jeff Thompson from Blind Abilities to share the exciting partnership announced at CSUN.

Image showing two phones in front of the other. The phone in front is displaying the Google profile on the Specialized Help platform, and the one behind is displaying a Be My Eyes call.

“We are very proud to add Google to Specialized Help, this is a big step for accessibility and we are honored to have the support of Google to help blind and low-vision individuals lead more independent lives.”

- Alexander Hauerslev Jensen, CCO at Be My Eyes.

It is Google’s mission to organize the world’s information and make it universally accessible and useful for everyone, and accessibility is a core consideration for Google from the earliest design stages to release. Now, Google also offers customer support that is accessible and more efficient for their blind and low-vision customers.

“The Disability Support team aims to provide the best support possible for people with disabilities. We are thrilled to partner with Be My Eyes as this brings us one step closer to achieving that goal.”

- Kyndra LoCoco, Accessibility Partner and Community Programs Manager at Google.

Kyndra talks about the training the Google support agents went through to make the experience for the BVI community the best support it can be. Informs as us about the Google Accessibility Support on the web at G.co/DisabilitySupport

The Google Disability Support will be open Monday through Friday 8AM-5PM PT, currently available in English only. Google can be contacted through the Be My Eyes Specialized Help platform by users in Australia, Canada, Hong Kong, Ireland, India, Malaysia, Mexico, New Zealand, the Philippines, Singapore, South Africa, the United Kingdom, and the United States.

We’re working to expand the Specialized Help platform, and if there are any companies that you would like to seek assistance from, please share your suggestion, and we’ll do our best to get them onboard the platform.

You can find out more about Be My Eyes on the web at www.BeMyEyes.comand Google Accessibility Support at G.co/DisabilitySupport

And a huge Thank You goes out to Stephen Letnes and Louie Chee Chau for their beautiful music. Stephen provided the music for the Be My Eyes Promo and Chee Chau, the music in the podcast.

Find out more about Stephen Letnes and the Able Artist Foundation on the web at www.AbleArtist.org

You can follow Chee Chau on Twitter @LCheeChau


Thank you for listening! You can follow us on Twitter @BlindAbilities On the web at www.BlindAbilities.com Send us an email Get the Free Blind Abilities App on the App Store.

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