Five Minute Friday: Know Your Numbers - The 2 Metrics That Drive Performance

Boutique Chat

In this episode of Five Minute Friday, we're kicking off our Know Your Numbers series by diving into two of the most important numbers every boutique owner should track daily: Average Order Value (AOV) and Units Per Transaction (UPT).

These simple but powerful retail metrics offer a clear path to more revenue, better team training, and a stronger customer experience—without needing more foot traffic or major changes to your business.

🔑 Key Takeaways:

Understand the Power of AOV & UPT

• Learn how to calculate these key metrics and what they reveal about your daily performance.

• Stop comparing your numbers to others—benchmark against your own best days.

Boost Your Sales with Smart Store Moves

• Use strategies like bundling, cross-selling, and impulse placement to drive additional purchases.

• Re-merchandise often and place high-converting products in high-traffic areas.

Train with Purpose

• Equip your staff with product knowledge and simple ways to increase units per sale.

• Reinforce small actions—like suggesting one more item—that lead to big results.

Treat Metrics Like an Insurance Policy

• Use daily tracking to protect your business during economic dips or slow seasons.

• A consistent focus on these numbers builds long-term resilience and growth.

Bottom line: Your numbers tell a story—and when you know how to read them, you can write a better one. Tune in and take back control of your retail growth.

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