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Bootstrapping in France (Baptiste Jamin from Crisp)

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Manage episode 334167705 series 2121450
Content provided by Transistor.fm. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Transistor.fm or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Baptiste Jamin co-founded Crisp with a friend he met in high school.

Highlights (go straight to πŸ”₯ for the best stuff):

  • 1:42 – Crisp competes with massive companies: Zendesk, HelpScout, Intercom
  • 2:52 – How did Crisp get started? (they started young!)
  • 4:40 – The key insight that lead them to start Crisp πŸ”₯
  • 7:03 – "Being young and in France, how much did you know about the startup ecosystem?"
  • 9:39 – How they bootstrapped Crisp in their twenties πŸ”₯
  • 12:52 – Market insights and how they found their first customers πŸ”₯
  • 16:02 – How they got a surge of new customers πŸ”₯
  • 22:39 – Why Crisp charges LESS than their competitors πŸ”₯
  • 30:14 – What it's like to have a customer base that is comprised of many niches πŸ”₯
  • 32:30 – How does a small team ship such high-quality software? πŸ”₯
  • 35:06 – Marketing strategy and tactics for small SaaS companies πŸ”₯
  • 40:36 – Key insight on Crisp's "job to be done." πŸ”₯
  • 45:52 – Crisp's simple sales trick for closing more deals πŸ”₯
  • 50:58 – Why some EU countries have an advantage in product differentiation πŸ”₯
  • 1:01:54 – Emerging global SaaS markets you might not have heard about

What should we talk about next?

Thanks to our monthly supporters:

  1. Jason Charnes
  2. Mitchell Davis from RecruitKit.com.au
  3. Marcel Fahle, ​​wearebold.af
  4. Alex Payne
  5. Bill Condo
  6. Anton Zorin from ProdCamp.com
  7. Harris Kenny, Intro CRM podcast
  8. Oleg Kulyk
  9. Ethan Gunderson
  10. Ward Sandler, Memberspace
  11. Russell Brown, Photivo.com
  12. Noah Prail
  13. Colin Gray
  14. Austin Loveless
  15. Michael Sitver
  16. Paul Jarvis and Jack Ellis, Fathom
  17. Dan Buda
  18. Darby Frey
  19. Adam DuVander
  20. Dave Giunta (JOOnta)
  21. Kyle Fox GetRewardful.com
Thanks to our monthly supporters
  • Pascal from sharpen.page
  • Rewardful.com
  • Greg Park
  • Mitchell Davis from RecruitKit.com.au
  • Marcel Fahle, wearebold.af
  • Bill Condo (@mavrck)
  • Ward from MemberSpace.com
  • Evandro Sasse
  • Austin Loveless
  • Michael Sitver
  • Dan Buda
  • Colin Gray
  • Dave Giunta

Want to start a podcast on Transistor? Justin has a special coupon for you: get 15% off your first year of hosting: transistor.fm/justin

β˜… Support this podcast on Patreon β˜…
  continue reading

159 episodes

Artwork
iconShare
 
Manage episode 334167705 series 2121450
Content provided by Transistor.fm. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Transistor.fm or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Baptiste Jamin co-founded Crisp with a friend he met in high school.

Highlights (go straight to πŸ”₯ for the best stuff):

  • 1:42 – Crisp competes with massive companies: Zendesk, HelpScout, Intercom
  • 2:52 – How did Crisp get started? (they started young!)
  • 4:40 – The key insight that lead them to start Crisp πŸ”₯
  • 7:03 – "Being young and in France, how much did you know about the startup ecosystem?"
  • 9:39 – How they bootstrapped Crisp in their twenties πŸ”₯
  • 12:52 – Market insights and how they found their first customers πŸ”₯
  • 16:02 – How they got a surge of new customers πŸ”₯
  • 22:39 – Why Crisp charges LESS than their competitors πŸ”₯
  • 30:14 – What it's like to have a customer base that is comprised of many niches πŸ”₯
  • 32:30 – How does a small team ship such high-quality software? πŸ”₯
  • 35:06 – Marketing strategy and tactics for small SaaS companies πŸ”₯
  • 40:36 – Key insight on Crisp's "job to be done." πŸ”₯
  • 45:52 – Crisp's simple sales trick for closing more deals πŸ”₯
  • 50:58 – Why some EU countries have an advantage in product differentiation πŸ”₯
  • 1:01:54 – Emerging global SaaS markets you might not have heard about

What should we talk about next?

Thanks to our monthly supporters:

  1. Jason Charnes
  2. Mitchell Davis from RecruitKit.com.au
  3. Marcel Fahle, ​​wearebold.af
  4. Alex Payne
  5. Bill Condo
  6. Anton Zorin from ProdCamp.com
  7. Harris Kenny, Intro CRM podcast
  8. Oleg Kulyk
  9. Ethan Gunderson
  10. Ward Sandler, Memberspace
  11. Russell Brown, Photivo.com
  12. Noah Prail
  13. Colin Gray
  14. Austin Loveless
  15. Michael Sitver
  16. Paul Jarvis and Jack Ellis, Fathom
  17. Dan Buda
  18. Darby Frey
  19. Adam DuVander
  20. Dave Giunta (JOOnta)
  21. Kyle Fox GetRewardful.com
Thanks to our monthly supporters
  • Pascal from sharpen.page
  • Rewardful.com
  • Greg Park
  • Mitchell Davis from RecruitKit.com.au
  • Marcel Fahle, wearebold.af
  • Bill Condo (@mavrck)
  • Ward from MemberSpace.com
  • Evandro Sasse
  • Austin Loveless
  • Michael Sitver
  • Dan Buda
  • Colin Gray
  • Dave Giunta

Want to start a podcast on Transistor? Justin has a special coupon for you: get 15% off your first year of hosting: transistor.fm/justin

β˜… Support this podcast on Patreon β˜…
  continue reading

159 episodes

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