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Bootstrapping in France (Baptiste Jamin from Crisp)
MP3•Episode home
Manage episode 334167705 series 2121450
Content provided by Transistor.fm. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Transistor.fm or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Baptiste Jamin co-founded Crisp with a friend he met in high school.
Highlights (go straight to π₯ for the best stuff):
- 1:42 β Crisp competes with massive companies: Zendesk, HelpScout, Intercom
- 2:52 β How did Crisp get started? (they started young!)
- 4:40 β The key insight that lead them to start Crisp π₯
- 7:03 β "Being young and in France, how much did you know about the startup ecosystem?"
- 9:39 β How they bootstrapped Crisp in their twenties π₯
- 12:52 β Market insights and how they found their first customers π₯
- 16:02 β How they got a surge of new customers π₯
- 22:39 β Why Crisp charges LESS than their competitors π₯
- 30:14 β What it's like to have a customer base that is comprised of many niches π₯
- 32:30 β How does a small team ship such high-quality software? π₯
- 35:06 β Marketing strategy and tactics for small SaaS companies π₯
- 40:36 β Key insight on Crisp's "job to be done." π₯
- 45:52 β Crisp's simple sales trick for closing more deals π₯
- 50:58 β Why some EU countries have an advantage in product differentiation π₯
- 1:01:54 β Emerging global SaaS markets you might not have heard about
What should we talk about next?
- Twitter: @buildyoursaas, @mijustin, @jonbuda, @jsonpearl, and @helenryles
- Leave a review/comment on Podchaser; it's like Reddit, but for podcasts.
- Email us: support@transistor.fm
Thanks to our monthly supporters:
- Jason Charnes
- Mitchell Davis from RecruitKit.com.au
- Marcel Fahle, ββwearebold.af
- Alex Payne
- Bill Condo
- Anton Zorin from ProdCamp.com
- Harris Kenny, Intro CRM podcast
- Oleg Kulyk
- Ethan Gunderson
- Ward Sandler, Memberspace
- Russell Brown, Photivo.com
- Noah Prail
- Colin Gray
- Austin Loveless
- Michael Sitver
- Paul Jarvis and Jack Ellis, Fathom
- Dan Buda
- Darby Frey
- Adam DuVander
- Dave Giunta (JOOnta)
- Kyle Fox GetRewardful.com
- Pascal from sharpen.page
- Rewardful.com
- Greg Park
- Mitchell Davis from RecruitKit.com.au
- Marcel Fahle, wearebold.af
- Bill Condo (@mavrck)
- Ward from MemberSpace.com
- Evandro Sasse
- Austin Loveless
- Michael Sitver
- Dan Buda
- Colin Gray
- Dave Giunta
Want to start a podcast on Transistor? Justin has a special coupon for you: get 15% off your first year of hosting: transistor.fm/justin β Support this podcast on Patreon β
159 episodes
MP3•Episode home
Manage episode 334167705 series 2121450
Content provided by Transistor.fm. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Transistor.fm or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Baptiste Jamin co-founded Crisp with a friend he met in high school.
Highlights (go straight to π₯ for the best stuff):
- 1:42 β Crisp competes with massive companies: Zendesk, HelpScout, Intercom
- 2:52 β How did Crisp get started? (they started young!)
- 4:40 β The key insight that lead them to start Crisp π₯
- 7:03 β "Being young and in France, how much did you know about the startup ecosystem?"
- 9:39 β How they bootstrapped Crisp in their twenties π₯
- 12:52 β Market insights and how they found their first customers π₯
- 16:02 β How they got a surge of new customers π₯
- 22:39 β Why Crisp charges LESS than their competitors π₯
- 30:14 β What it's like to have a customer base that is comprised of many niches π₯
- 32:30 β How does a small team ship such high-quality software? π₯
- 35:06 β Marketing strategy and tactics for small SaaS companies π₯
- 40:36 β Key insight on Crisp's "job to be done." π₯
- 45:52 β Crisp's simple sales trick for closing more deals π₯
- 50:58 β Why some EU countries have an advantage in product differentiation π₯
- 1:01:54 β Emerging global SaaS markets you might not have heard about
What should we talk about next?
- Twitter: @buildyoursaas, @mijustin, @jonbuda, @jsonpearl, and @helenryles
- Leave a review/comment on Podchaser; it's like Reddit, but for podcasts.
- Email us: support@transistor.fm
Thanks to our monthly supporters:
- Jason Charnes
- Mitchell Davis from RecruitKit.com.au
- Marcel Fahle, ββwearebold.af
- Alex Payne
- Bill Condo
- Anton Zorin from ProdCamp.com
- Harris Kenny, Intro CRM podcast
- Oleg Kulyk
- Ethan Gunderson
- Ward Sandler, Memberspace
- Russell Brown, Photivo.com
- Noah Prail
- Colin Gray
- Austin Loveless
- Michael Sitver
- Paul Jarvis and Jack Ellis, Fathom
- Dan Buda
- Darby Frey
- Adam DuVander
- Dave Giunta (JOOnta)
- Kyle Fox GetRewardful.com
- Pascal from sharpen.page
- Rewardful.com
- Greg Park
- Mitchell Davis from RecruitKit.com.au
- Marcel Fahle, wearebold.af
- Bill Condo (@mavrck)
- Ward from MemberSpace.com
- Evandro Sasse
- Austin Loveless
- Michael Sitver
- Dan Buda
- Colin Gray
- Dave Giunta
Want to start a podcast on Transistor? Justin has a special coupon for you: get 15% off your first year of hosting: transistor.fm/justin β Support this podcast on Patreon β
159 episodes
All episodes
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