Manage episode 270472425 series 6016
Using the telephone is an important part of business. But the way we communicate is a little different from in-person conversations. We have some special expressions we use to answer the phone, ask for clarification, and get a callback.
At the start of a phone call, it’s a good idea to make sure the other person knows who you are. You can identify yourself in a few different ways. Besides saying “my name is,” we often use the expression “this is” before our name. But don’t try to use this expression in person. I only say “this is Tim” when I’m talking on the phone.Members: PDF Transcript | Lesson Module | Quiz | Video
The post 925 English Lesson 35 - Answering the Phone first appeared on Business English Pod :: Learn Business English Online.