Customer and technology transformation in local government

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Manage episode 240205054 series 2085687
By KPMG Australia. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

Councils realise they are confronting increased customer expectations, which means a complete rethink in many cases, of the way they operate. In this podcast, Toni Jones, KPMG Local Government Lead, and Luke Heine from KPMG Enterprise discuss the findings from KPMG's and PSN's report: Customer and Technology Transformation in Local Government.

28 episodes