Jeneanne Rae: Design Thinking for Customer Value

28:01
 
Share
 

Manage episode 193283329 series 1185178
By Business Innovation Factory and Saul Kaplan. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

What does it mean to incorporate innovative strategy and design thinking into your corporate lexicon? Internationally recognized as an innovative leader in design thinking as well as a customer experience expert, Jeneanne Rae shares her insights on service innovation and the customer journey as an imperative for success in the 21st-century.

44 episodes