218: Why You MUST Have a Customer Feedback System in Place - Freedom Friday

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Here’s the thing about customer feedback…unless someone is REALLY upset, they probably won’t give you feedback.

Unless you ask for it!

So that's the first thing...you NEED a system in place to get candid feedback from every customer.

Most customers who aren't 100% happy with your business won't tell you...they'll simply go elsewhere and vote with their dollars.

They won't come back...and you'll never know why.

In order to get a real pulse of what's going on, you need a customer feedback system in place!

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