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Re-Inventing Retail: Conversational Interfaces
Manage episode 244082322 series 1460733
Content provided by Capgemini. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Capgemini or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In this month’s podcast we discuss the effect of Conversational Interfaces on the customer journey and operations, based on insights from the report on the same theme, published by the Capgemini Research Institute. Sophia Ambrono, our host this month discusses the benefits, challenges and the future of conversational interfaces with Andrew Smith, from our Customer Engagement team and Nick Graham, from the Retail Supply Chain Team for his perspective on retail operations.
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313 episodes
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Manage episode 244082322 series 1460733
Content provided by Capgemini. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Capgemini or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In this month’s podcast we discuss the effect of Conversational Interfaces on the customer journey and operations, based on insights from the report on the same theme, published by the Capgemini Research Institute. Sophia Ambrono, our host this month discusses the benefits, challenges and the future of conversational interfaces with Andrew Smith, from our Customer Engagement team and Nick Graham, from the Retail Supply Chain Team for his perspective on retail operations.
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continue reading
313 episodes
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Similar to Business & Technology Insights from Capgemini
The award-winning WIRED UK Podcast with James Temperton and the rest of the team. Listen every week for the an informed and entertaining rundown of latest technology, science, business and culture news. New episodes every Friday.
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continue reading
Show notes are at https://stevelitchfield.com/sshow/chat.html
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Big tech is transforming every aspect of our world. But how? And at what cost? This season of Land of the Giants – The Twitter Fantasy – will tell the story of Twitter (X) at a crucial moment for the platform, exactly one year after Elon Musk took over. Hosted by Vox senior correspondent Peter Kafka, the four-episode season will survey the company's outsize influence on politics and culture. How did Twitter become the Internet’s town square, for better and for worse? And where is it heading, ...
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continue reading
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