IN A DIFFICULT SITUATION? DO YOU REALLY WANT AN APOLOGY? Do you risk remaining stuck while you wait for one?

CAOS

In this podcast, which is the audiofile of the YouTube video of the same name, Alan asks some questions in relation to having an apology in a difficult situation or for a past experience. What does it mean to you to have one? Do you 'demand' one? What if you don't get it? What if you do? How real and genuine does it feel if you had to demand it?

Alan Sharland has been a Mediator and Conflict Coach for over 25 years and now runs CAOS Conflict Management based in London, UK. This video explores something that often comes up in dispute situations but which can mean different things to those involved depending on the circumstances and what led to an apology, if given and what can mean people remain stuck while waiting for one if it doesn't happen.

Alan's videos and podcasts are based on his observations when working with people involved in unresolved conflict during the last 25 years working as a mediator, conflict coach and conflict management consultant in London and across the UK.

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Alan is Director of CAOS Conflict Management based in London, UK

BOOKS

How to Resolve Bullying in the Workplace: Stepping Out of the Circle of Blame to Create an Effective Outcome for All

A Guide To Effective Communication for Conflict Resolution - How Mindful Communication Supports Growth Through Conflict.

CREDITS

Outro Music: All Colours Pt 6 by Bob Holroyd, from album Hollowman: