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Episode 70 – Customer Pain Points

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Manage episode 318942950 series 2592657
Content provided by Catherine Weetman. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Catherine Weetman or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Solving customer problems is at the heart of a successful product or service – but what if you’ve misunderstood your customer’s pain points? Today’s episode is one of my regular round ups of the last 9 conversations, exploring the theme of customer Pain Points. We’ll look at this from the perspective of businesses, and citizens – you and me. Some of those pain points are being overlooked by companies – that could be because they have a one-size-fits-all approach that might create value for one customer group, but doesn’t deliver, or may actually destroy value for another group. New pain points are cropping up too – knowing that our choices aren’t contributing to a fairer, healthier and more sustainable world is bothering more and more of us.
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128 episodes

Artwork
iconShare
 
Manage episode 318942950 series 2592657
Content provided by Catherine Weetman. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Catherine Weetman or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Solving customer problems is at the heart of a successful product or service – but what if you’ve misunderstood your customer’s pain points? Today’s episode is one of my regular round ups of the last 9 conversations, exploring the theme of customer Pain Points. We’ll look at this from the perspective of businesses, and citizens – you and me. Some of those pain points are being overlooked by companies – that could be because they have a one-size-fits-all approach that might create value for one customer group, but doesn’t deliver, or may actually destroy value for another group. New pain points are cropping up too – knowing that our choices aren’t contributing to a fairer, healthier and more sustainable world is bothering more and more of us.
  continue reading

128 episodes

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