The award-winning WIRED UK Podcast with James Temperton and the rest of the team. Listen every week for the an informed and entertaining rundown of latest technology, science, business and culture news. New episodes every Friday.
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S3 EP7: Talking Democratization of Citizen Services with Oswaldo Mestre, Jr.
Manage episode 347234883 series 1485866
Content provided by Cisco Podcast Network. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Cisco Podcast Network or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In this episode of TechBeat, AB welcomes Oswaldo Mestre, Jr., Director of Citizen Services and Chief Services Officer for the City of Buffalo, New York. Oz, as he’s known affectionately to friends and colleagues, leads a team that oversees a wide range of services to the residents of Buffalo. He has been globally recognized for his work on the 311 Call & Resolution Center and the unique collaboration between Cisco and the University of Buffalo to maintain continuity of citizen services during the COVID pandemic—and to elevate them as we move beyond it. As a seasoned Cisco customer, Oz has been a leading voice and proponent of the democratization of citizen services. Tune in for a fun, engaging, and insightful conversation.
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Manage episode 347234883 series 1485866
Content provided by Cisco Podcast Network. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Cisco Podcast Network or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In this episode of TechBeat, AB welcomes Oswaldo Mestre, Jr., Director of Citizen Services and Chief Services Officer for the City of Buffalo, New York. Oz, as he’s known affectionately to friends and colleagues, leads a team that oversees a wide range of services to the residents of Buffalo. He has been globally recognized for his work on the 311 Call & Resolution Center and the unique collaboration between Cisco and the University of Buffalo to maintain continuity of citizen services during the COVID pandemic—and to elevate them as we move beyond it. As a seasoned Cisco customer, Oz has been a leading voice and proponent of the democratization of citizen services. Tune in for a fun, engaging, and insightful conversation.
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The award-winning WIRED UK Podcast with James Temperton and the rest of the team. Listen every week for the an informed and entertaining rundown of latest technology, science, business and culture news. New episodes every Friday.
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Big tech is transforming every aspect of our world. But how? And at what cost? This season of Land of the Giants – The Twitter Fantasy – will tell the story of Twitter (X) at a crucial moment for the platform, exactly one year after Elon Musk took over. Hosted by Vox senior correspondent Peter Kafka, the four-episode season will survey the company's outsize influence on politics and culture. How did Twitter become the Internet’s town square, for better and for worse? And where is it heading, ...
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