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CRLIVE29: Google Cloud Next 24 Day 3: Customer experience & software engineering meet AI with Kevin Shatzkamer & Miku Jha, Google Cloud

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Manage episode 412049128 series 3417535
Content provided by Capgemini. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Capgemini or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Live from the heart of Google Next'24 in Las Vegas, right from the Expo floor, we're bringing you a special limited series of episodes. Join us as we make connections between Google, AI, industry adoption, cloud transformation and customer experience. Plus, we'll keep you updated on all the latest news and juicy gossip.

On day three of the conference Dave, Sjoukje, and Rob talk to

  • Kevin Shatzkamer, Managing Director Conversational AI about Accelerating Customer Experience meets AI
  • Miku Jha, Director, AI/ML Partner Engineering, about Software engineering for generative meets AI.

TLDR:
00:55 Announcements from the Expo floor at Google Next'24
06:45 Accelerating Customer Experience meets AI with Kevin Shatzkamer
35:00 Software engineering for generative meets AI with Miku Jha
01:05:40 The gang round the week off

Guests:
Kevin Shatzkamer: https://www.linkedin.com/in/kshatzka/
Miku Jha: https://www.linkedin.com/in/mikujha/

Hosts
Dave Chapman: https://www.linkedin.com/in/chapmandr/
Sjoukje Zaal: https://www.linkedin.com/in/sjoukjezaal/
Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/

Production
Marcel Van Der Burg: https://www.linkedin.com/in/marcel-van-der-burg-99a655/
Dave Chapman: https://www.linkedin.com/in/chapmandr/

Sound
Ben Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/
Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/

  continue reading

96 episodes

Artwork
iconShare
 
Manage episode 412049128 series 3417535
Content provided by Capgemini. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Capgemini or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Live from the heart of Google Next'24 in Las Vegas, right from the Expo floor, we're bringing you a special limited series of episodes. Join us as we make connections between Google, AI, industry adoption, cloud transformation and customer experience. Plus, we'll keep you updated on all the latest news and juicy gossip.

On day three of the conference Dave, Sjoukje, and Rob talk to

  • Kevin Shatzkamer, Managing Director Conversational AI about Accelerating Customer Experience meets AI
  • Miku Jha, Director, AI/ML Partner Engineering, about Software engineering for generative meets AI.

TLDR:
00:55 Announcements from the Expo floor at Google Next'24
06:45 Accelerating Customer Experience meets AI with Kevin Shatzkamer
35:00 Software engineering for generative meets AI with Miku Jha
01:05:40 The gang round the week off

Guests:
Kevin Shatzkamer: https://www.linkedin.com/in/kshatzka/
Miku Jha: https://www.linkedin.com/in/mikujha/

Hosts
Dave Chapman: https://www.linkedin.com/in/chapmandr/
Sjoukje Zaal: https://www.linkedin.com/in/sjoukjezaal/
Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/

Production
Marcel Van Der Burg: https://www.linkedin.com/in/marcel-van-der-burg-99a655/
Dave Chapman: https://www.linkedin.com/in/chapmandr/

Sound
Ben Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/
Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/

  continue reading

96 episodes

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