The Gold You Didn’t Know You Were Mining

Coaching Culture with Ben Herring

Have you ever had a moment when someone's casual comment completely transformed your thinking? In this deeply personal reflection, I share three unexpected insights from players that revolutionized my coaching philosophy over decades in professional rugby.
The first revelation came in Japan, where after stubbornly trying to implement systems that worked at Leicester Tigers, a captain gently explained, "Just because it works there doesn't mean it works here." That simple observation fundamentally changed how I approach new environments—reminding me that context and culture matter profoundly in leadership. The second awakening came when a player simply asked "Why?" during a warm-up drill, and I realized I had no substantive answer. This taught me that purpose must underpin every aspect of coaching if you want genuine buy-in. The third transformation happened after I missed celebrating a player's debut due to post-game frustration, when he quietly said, "Stay with us, coach"—a powerful reminder about emotional consistency and authentic leadership.
What fascinates me is that none of these insights came from coaching courses, books, or planned development. They were golden nuggets that appeared unexpectedly in the stream of daily interactions. Coaching isn't about mining harder for knowledge; it's about developing the awareness to recognize wisdom when it passes through your hands—often from the very people you're trying to lead. The question isn't whether there's gold in your coaching river, but whether your eyes are sharp enough and your hands steady enough to catch it when it appears.
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Chapters

1. Welcome to Coaching Culture Reflections (00:00:00)

2. The Gold You Didn't Know You're Mining (00:01:12)

3. Lesson One: Context Matters in Coaching (00:03:22)

4. Lesson Two: Always Know Your Why (00:06:19)

5. Lesson Three: Stay With Us Coach (00:09:01)

6. Panning for Coaching Gold (00:11:43)

7. Episode Closing (00:13:20)