Manage episode 289430107 series 2907366
Listen to insights on how conversational messaging is changing the way businesses and their customers engage. Join GupShup CEO, Beerud, and VP for Marketing Srini and an array of guests for conversations about conversations. This is the GupShup Conversational Messaging podcast.
Podcast on Conversations
Conversations are one of the most primal activities of humans since the evolution of time. Communication is a natural form of interaction that we pick up as we grow, with no training required. However, when it comes to businesses, interacting with consumers is a brand new phenomenon.
“The latest wave of conversational interactions is a brand new opportunity for businesses and consumers to have much richer, much more engaging, much more natural, and intuitive interactions.” - Beerud Sheth, CEO of Gupshup
Definition of Gupshup
Gupshup means chitchat in Hindi and Beerud thinks it is a highly appropriate name for a conversational messaging business. Beerud believes that virtually, every customer touchpoint for businesses will transform with conversational experiences, whether it's in marketing or sales and commerce or customer support and service.
“I like to tell global audiences that they should remember GupShup as the next famous word from the language that gave them yoga and Nirvana, and Kamasutra. Hopefully, GupShup rises to that level of familiarity and fame globally.” - Beerud Sheth, CEO of Gupshup
Experts On Conversations
In this podcast, Srini and Beerud will unpack, uncover and discuss best practices, use cases, new technologies, and A.I. and how businesses can leverage these in their businesses. Srini and Beerud looks forward to having a global community of conversational experts as guests for the podcast.
Co-founder and Chief Executive Officer
Beerud is the co-founder and CEO of Gupshup, the world's leading platform for cloud messaging and conversational experiences. It is used by over 100K+ customers and developers and handles over 6 billion messages per month. He previously founded and led Elance (now Upwork, a publicly listed company), the pioneer of online freelancing and the gig economy.
Prior to founding Elance, he worked in the financial services industry – modeling, structuring, and trading fixed income securities and derivatives at Merrill Lynch and Citicorp Securities. His graduate research, at the MIT Media Lab, involved developing autonomous learning agents for personalized news filtering. Beerud earned an M.S. in Computer Science from MIT & a B.Tech. in Computer Science from IIT Bombay, where he was awarded the Institute Silver Medal.
Srinivas B Vijayaraghavan
Srinivas has over 2 decades of experience in running marketing for high-growth technology
companies and managing corporate marketing, product marketing and demand generation.
Prior to Gupshup, he held marketing leadership positions with Qubole, Pluralsight, Mobileum
and Tejas Networks.