384: Your Customer's Ecosystem


Manage episode 240714278 series 1240966
By Adam and Jeannie. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

In this episode, listen as Jeannie explains why you need to change your attitude and focus on what the customer wants, not what you think they want.

Your customers are often satisfied with your service. Sometimes they are even genuinely loving it. However, that only happens because you've fulfilled their need. You've given them the service they expected to get from you. They love that, but never forget that they are not as focused on your brand as you are.

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396 episodes