At Your Service: Pandemia and Customer Service

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By Joel Lindstrom, Shawn Tabor, George Doubinski, Matthew C Anderson, and Mark Smi. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

In this episode, Shawn & Sarah talk about the pandemic and how it has affected opportunities to present to the community.

Sarah discusses a virtual session she held at D365UG Focus on optimizing Customer Service implementations and the blog article that supports it:

https://sarahjelinek.com/2020/05/19/create-a-case-with-the-email-body-in-the-case-description-field-in-dynamics-365/

508 episodes