How Carman’s Kitchen achieved 96% employee engagement by focusing on the whole employee experience.

Culture First with Damon Klotz

In this episode, Damon sits down with Lainie Tayler the General Manager People at Carman's Kitchen & Founder of HR Squad to discuss reimagining the employee experience and how to retain your best employees. Lainie Tayler is the founder of HR Squad and an experienced Performance Coach, whose mission is to help people achieve their professional and personal goals.

In this episode, you’ll hear:

• Why Lainie believes in the whole person experience and not just the employee experience
• The feedback loops they’ve created to move fast and execute
• How being intentional about feedback has removed the need for a formalized performance process
• What the right amount of transparency is with your employees
• And why one of their wellbeing initiatives was recently picked up by the media, I’ll give you a hint, it’s called a doonah day and I think we could all use one of those from time to time.

If you’d like to learn more about Carman’s Kitchen onboarding program, you can watch Lainie’s session from Culture First APAC here: https://www.cultureamp.com/resources/culture-first-on-demand-apac/how-carmans-kitchen-achieved-96-employee-engagement

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