Customer Experience Media - CXM

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By Castillo Digital Branding & CX Consultant, Castillo Digital Branding, and CX Consultant. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.
"CX" or "Customer Experience" is the foundation of EVERY brand - personal, small business or Fortune 500. If you think your marketing department manages the brand identity - you're wrong. Dead wrong. It's the CUSTOMER'S PERCEPTION THAT IS THE BRAND IDENTITY. Period. We'll discuss the many ways you can guide your customer experience (from Digital Marketing, Social Media Marketing, Internal Operations, Media Relations & Risk Taking) so that you create Brand Loyalty and even better, Brand Advocacy. Hosted by Castillo, Branding Consultant (socialcastillo.com).

10 episodes