Artwork

Content provided by Customer Management IQ. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Customer Management IQ or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Player FM - Podcast App
Go offline with the Player FM app!

What it Takes to Drive Satisfaction from Your Contact Center

16:43
 
Share
 

Archived series ("Inactive feed" status)

When? This feed was archived on September 29, 2016 11:22 (7+ y ago). Last successful fetch was on April 07, 2016 10:08 (8y ago)

Why? Inactive feed status. Our servers were unable to retrieve a valid podcast feed for a sustained period.

What now? You might be able to find a more up-to-date version using the search function. This series will no longer be checked for updates. If you believe this to be in error, please check if the publisher's feed link below is valid and contact support to request the feed be restored or if you have any other concerns about this.

Manage episode 33817842 series 1548
Content provided by Customer Management IQ. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Customer Management IQ or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Hype does not have a guaranteed impact on reality, and nowhere is that more evident than in customer management. The latest research in conjunction with CFI Group’s Contact Center Satisfaction Index reveals that despite insistence from businesses that the customer experience is
  continue reading

229 episodes

Artwork
iconShare
 

Archived series ("Inactive feed" status)

When? This feed was archived on September 29, 2016 11:22 (7+ y ago). Last successful fetch was on April 07, 2016 10:08 (8y ago)

Why? Inactive feed status. Our servers were unable to retrieve a valid podcast feed for a sustained period.

What now? You might be able to find a more up-to-date version using the search function. This series will no longer be checked for updates. If you believe this to be in error, please check if the publisher's feed link below is valid and contact support to request the feed be restored or if you have any other concerns about this.

Manage episode 33817842 series 1548
Content provided by Customer Management IQ. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Customer Management IQ or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Hype does not have a guaranteed impact on reality, and nowhere is that more evident than in customer management. The latest research in conjunction with CFI Group’s Contact Center Satisfaction Index reveals that despite insistence from businesses that the customer experience is
  continue reading

229 episodes

All episodes

×
 
Loading …

Welcome to Player FM!

Player FM is scanning the web for high-quality podcasts for you to enjoy right now. It's the best podcast app and works on Android, iPhone, and the web. Signup to sync subscriptions across devices.

 

Quick Reference Guide