It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
…
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Content provided by John Walter. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by John Walter or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
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Episode 17: How to use SKUx to make things right, with Douglas Pursley
Manage episode 365205905 series 3447443
Content provided by John Walter. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by John Walter or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
SKUx enables companies to immediately send funds to customers in a manner that is immediate, secure, and controlled. Once the customer’s identify is verified, the customer receives a digital card, which can be saved in Apple Wallet or Google Wallet. This is a helpful tool companies can use to make things right with a customer when things go wrong.
To learn more about SKUx, here is a link to their website: https://skux.io/
To learn more about Doug Pursley, here is a link to his LinkedIn profile: https://www.linkedin.com/in/djpursley/
To learn more about John Walter, here is a link to his LinkedIn profile: https://www.linkedin.com/in/jowalter/
47 episodes
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Manage episode 365205905 series 3447443
Content provided by John Walter. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by John Walter or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
SKUx enables companies to immediately send funds to customers in a manner that is immediate, secure, and controlled. Once the customer’s identify is verified, the customer receives a digital card, which can be saved in Apple Wallet or Google Wallet. This is a helpful tool companies can use to make things right with a customer when things go wrong.
To learn more about SKUx, here is a link to their website: https://skux.io/
To learn more about Doug Pursley, here is a link to his LinkedIn profile: https://www.linkedin.com/in/djpursley/
To learn more about John Walter, here is a link to his LinkedIn profile: https://www.linkedin.com/in/jowalter/
47 episodes
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Similar to CX, AI, and Outsourcing
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
…
continue reading
Welcome to the What’s Next! Podcast. I’ve met so many brilliant people as I traveled the globe and have had some fascinating conversations that I’ve wished had been recorded so I could share them with you - this podcast was a way for me to recreate those moments and let you in on some fantastic insights. My current conversations center around one objective: what's next for companies and individuals as they look to innovate and grow. I hope these conversations inspire you as much as they have ...
…
continue reading
Outsource Acelerator Podcast, hosted by Derek Gallimore, explores business and outsourcing mastery. Inside-knowledge from the outsourcing capital of the world - Manila, Philippines.
…
continue reading
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…
continue reading
Wharton faculty and industry leaders discuss their latest research, books, and relevant business topics. Hosted on Acast. See acast.com/privacy for more information.
…
continue reading
Kara Goldin, founder of Hint, sits down with today’s most fascinating entrepreneurs, disruptors, and change-makers for a no-holds-barred discussion of how they overcame long odds on the road to start-up success. Guests such as Guy Kawasaki (Apple, Canva), Julie Bornstein (The Yes, Stitch Fix), Mindy Grossman (WW), and Amy Errett (Madison Reed) share wisdom and anecdotes that will inspire you – and challenge you to think differently about achieving your goals. For more on the podcast as well ...
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continue reading
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continue reading
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…
continue reading
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…
continue reading
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