John Linkous - Phalanx Security - CX And Customer Data Security


Manage episode 239935910 series 2422471
By Mark Hillary, Mark Hillary - Analyst, and CX Futurist. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

John Linkous is the Founder and Principal Adviser at Phalanx Security, based out of Baltimore in the US. He has a long track record as an expert on cyber crime so in this edition of the podcast we continued exploring the recent Capital One hack, but also looked at social networks and personalization. Can companies keep on collecting the personal data of their customers if they are not protecting it? When will the pushback begin?

60 episodes